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Meltwater’s Media Intelligence Single Sign-On (SSO) enables you to securely connect your identity provider to Meltwater, simplifying access and authentication. This article will cover: Prerequisites Setting Up Single Sign-On (SSO) Note: Single Sign-On (SSO) is available based on your Meltwater subscription. If you're unsure whether SSO is included in your plan, please reach out to your Meltwater Account Manager for more details. Prerequisites To set up Single Sign-On (SSO) successfully, you’ll need: Ownership of an Email Domain – You must have exclusive ownership of at least one email domain, as users are identified by their email addresses. Generic domains (e.g., Gmail, Yahoo) are not supported. A Compatible Identity Provider – Your identity provider must support SAML 2.0 for authentication.  Setting Up Single Sign-On (SSO) To set up Single Sign-On in your Meltwater account, follow these steps:  Contact your Meltwater Support representative and request to add SSO to your existing co

Before a Facebook Page or Instagram account can appear as connectable in Social Connections, certain settings need to be configured correctly in your organization's Meta Business Portfolio.If you haven't gone through the general connection steps in Meltwater yet, start with the Meltwater Community article on connecting social channels. Use this article as your companion reference for troubleshooting when a Page or account isn't appearing as an option, or for setting up access correctly ahead of time.This article will cover: Why this Matters Facebook Pages What must be true before you connect Checking and Granting Full Control Common Access Issues Troubleshooting Instagram What must be true before you connect Switching to a Business or Creator account Linking the account to a Facebook Page Common Access Issues Additional Resources  Why this Matters Meta Business Login authenticates through your organization's Business Portfolio rather than a single person's Facebook session - th

 Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 19th ⏱ 1PM SGT 👉 Reserve Your Spot 

 Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 19th August ⏱ 3PM AEST 👉 Reserve Your Spot 

إذا فاتتك جلسة استشارة الخبير بتاريخ 12 أغسطس التي تناولت كيفية البدء في الرصد الإعلامي على منصة ميلتواتر، فلا تقلق — نحن هنا لمساعدتك! شاهد التسجيل أدناه لتتعرف على كيفية إنشاء بحث خاص بعلامتك التجارية، ومراقبة البيانات الصحفية، وتمكين نفسك من فرز النتائج وتصفيتها وتحليلها بشكل أفضل لدعم استراتيجية علامتك التجارية. في هذه الجلسة تعلّمنا: كيفية إنشاء بحث باستخدام الكلمات المفتاحية والرموز البحثية لتضييق نطاق البحث أو توسيعه، بما يساعدك على الحصول على النتائج التي تحتاجها بشكل أدق.اطّلع على مقالنا حول الرموز البحثية  (تذكير: استخدم زر الترجمة لعرض المقال باللغة العربية) كيفية تصفية نتائج البحث وفرزها لعرض البيانات ذات الصلة بعلامتك التجارية والحملات الإعلامية.تعرّف أكثر على خيارات التصفية والفرز في هذا المقال. كيفية ربط حساباتك على وسائل التواصل الاجتماعي لرصدها.تعرّف أكثر على ربط حسابات التواصل الاجتماعي في هذا المقال. شاهد التسجيل هن   

Hola y una cordial bienvenida al Grupo de Usuarios en Español para Profesionales de Relaciones Públicas, Comunicación y Marketing. Estamos encantados de contar con su participación en esta comunidad de profesionales con ideas afines, que creen en compartir información, aprender de las experiencias de los demás y construir relaciones sólidas que nos ayuden a crecer en nuestras carreras. Este grupo es un espacio donde todos podemos beneficiarnos del conocimiento colectivo y de los aportes de nuestros colegas a través de la colaboración y la participación activa. Como miembro de este grupo, le animamos a compartir información sobre su trayectoria, intereses y áreas de especialización. Esto permitirá que otros miembros puedan conocerle mejor y explorar oportunidades para futuros proyectos o desafíos. Tanto si usted es un profesional con amplia experiencia como si está comenzando su carrera, le invitamos a unirse activamente a esta comunidad vibrante. ¡Conectemos, aprendamos y crezcamos jun

How to prep your Meltwater monitoring before PTO Before the sunscreen goes on and your out-of-office replies kick in, make sure you set up Meltwater to keep watch while they're off enjoying the sun. Here's how you can prep for time away while keeping media monitoring and insights on track with no laptop required at the beach. By the end of this, you'll have Meltwater catching what matters, keeping your stakeholders in the loop, and quietly organizing everything for you — all while you're offline. ✅ Step 1: Check Your Searches Why: Everything from your saved searches trickles downstream to your alerts, your digest emails, your reports. If the search is solid, the rest takes care of itself. Before you head out, make sure you've got at least one saved search in Explore set up to catch the mentions that matter most while you're away. Say you're on the comms team at Coppertone® and you're finally taking that beach week. Summer is your busiest season, so before you log off, your search needs

There are three different types of social accounts you can connect in Meltwater: Monitored, Owned, and Paid. This article will cover: Preparing to Connect Facebook and Instagram with Meta Business Login Connecting Social Accounts Based on Your Meltwater Subscription Understanding the Difference Between Connected Social Accounts Monitored Connections Owned Connections Paid Connections Connecting Your Owned and Paid Accounts Through Meta Business Login Externally Connecting Monitored, Owned & Paid Connections Sharing an External Link for Authentication Connecting Your Monitored, Owned & Paid Connections as an External User  Preparing to Connect Facebook and Instagram with Meta Business Login Connecting Social Accounts Based on Your Meltwater Subscription If you have Engage in your Meltwater subscription, you’ll find Monitored, Owned, and Paid Connections.  If you do not have Engage in your Meltwater subscription, you will only see Monitored Connections.  All of these social c

 Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 12th August ⏱ 1PM SGT 👉 Reserve Your Spot 

Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 12th August ⏱ 3PM AEST 👉 Reserve Your Spot 

It's your first big event using Meltwater. Maybe it's the World Cup, maybe it's a product launch but suddenly there's a wall of mentions and someone wants a read on "how it's landing." The problem isn't the volume. It's that you're looking at many multiple different sources/channels as if they were one. "What are people actually saying about this?" The answer depends on where you look. The news might be running clean match recaps while X (Twitter) is melting down over a referee call, and the blogs are writing think-pieces nobody's read yet. In this guide, you'll learn how to organize your Monitor view so each channel tells its own story. What you'll build You'll create a Monitor view that compares conversations about the same event across multiple channels.Instead of combining every mention into one stream, you'll create separate streams for different source types, such as News, X, Forums, and Blogs. Each stream uses the same saved search but focuses on a single channel. You'll then us

Once you've found relevant content through your Explore searches, the next step is getting it in front of the right people. Learn about the different ways to distribute content, along with recommended practices tailored for Australian users. This article will cover:Monitor Digest Reports  Alerts  Newsletter​​​​​​​   Prerequisites Before you begin you’ll first need to create a search in Explore.  👉  Learn more about creating a search here.  Which distribution method should I use? If you want to... Use Monitor coverage in real time and manage your distribution workflows from one place Monitor Receive a scheduled email summary Digest Reports Be notified immediately about important coverage Alerts Share branded reports with stakeholders or clients Newsletters    Monitor Monitor is your central hub for viewing and distributing media coverage in real time. Bring together your Explore searches, tags, media lists and RSS feeds into a streamed view then quickly create Alerts and

In today's Turning Keywords Into Coverage in an AI-Search World Product Workshop, Crystal Jennings, VP of Public Relations at LT Agency, shared a practical framework for helping communications teams build stronger visibility in AI-powered search. The session explored how defining a clear brand identity, targeting the right topics, and earning authoritative coverage can help organizations become more discoverable across AI search experiences. Using a real-world case study, Crystal walked through a step-by-step approach to identifying the keywords and conversations that matter most, monitoring AI visibility with Meltwater, and measuring progress over time. The discussion also highlighted how AI search rewards consistent, relevant, and credible content, making strategic earned media more important than ever. We covered:How to define the brand pillars and topics you want your organization to be known for How to identify relevant keywords and search opportunities using Meltwater's AI Search

You just got Meltwater, and now you want a simple, visible way to show your boss it's already working in your favor. Or maybe you're about to log off for the weekend and want to leave looking completely on top of things. Either way, you don't need to be an expert to pull it off.1. Let AI Explain Your Dashboard for You 2. Answer any Question About Your Coverage in Seconds 3. Show Exactly Where You Stand Against the Competition 4. Get an Alert the Moment Something Hits 5. Turn Your Data into an Executive Summary Keep going (Resources) What you'll learn: Five beginner friendly things you can do in Meltwater this week to give your boss faster answers, clearer stories, and fewer surprises. We'll follow one running example the whole way through: keeping tabs on NASA and the wider space industry. The exact same steps work whether you track a:Brand Competitor Campaign Candidate Cause Swap in whatever you actually look for as you read. 😊 1. Let AI Explain Your Dashboard for You Why you're doin

One of the highest-rated workshops at the NYC Summit was our GEO Playbook session. We heard you — and we've turned it into a full elearning course, now available on mAcademy. Complete it and earn a LinkedIn certification you can share with your network. If you weren't at the Summit, this is your chance to get everything that was in the room.What is GEO and why does it matter? AI tools like ChatGPT, Gemini, and Perplexity are changing how people discover and choose brands. If your brand isn't showing up in AI answers — or a competitor is getting recommended instead of you — this course gives you a framework to fix that. What you'll learn — in under 30 minutesThe GEO landscape — how search has evolved from SEO to AEO to GEO, and why it matters now How AI forms recommendations — what signals AI models use to discover, interpret, and recommend brands The three visibility levers — Frequency, Clarity, and Authority, and how to influence each one How to diagnose visibility gaps — identify why

Meltwater Community に日本語のホームページとオンデマンド翻訳機能が登場しました！日本語でコンテンツを閲覧できるだけでなく、投稿をワンクリックで瞬時に翻訳可能に。これまで以上に、学び、つながり、交流しやすくなりました。ぜひお好みの言語でご活用ください。 ホーム画面からご希望の言語を選択してください：  投稿を翻訳：     初心者の方でもスキルを再確認したい方でも、このセッションは体験を最適化するための重要なツールを提供します。 日本語トレーニング 日本語ユーザーグループにご参加の上、以下トレーニングにお申し込みください。 トレーニングウェビナー ~「基本を学ぶ」シリーズ~ エクスプロアによるメディアモニタリング・ソーシャルリスニング篇 12th Aug   トレーニングウェビナー ~「基本を学ぶ」シリーズ~ デイリーレポート・アラート・モニター篇 19th Aug   トレーニングウェビナー ～「基本を学ぶ」シリーズ：日常業務でのMIRA Studio活用 20th Aug   トレーニングウェビナー ~「基本を学ぶ」シリーズ~ 分析・ダッシュボード篇 26th Aug   追加の英語トレーニング  Get Started with Media Monitoring in Explore  4th Aug 11th Aug 18th Aug 25th Aug Get Started with Alerts, Digests, and Monitors 6th Aug Get Started with Building Reports in Analyze 13th Aug Get Started with Media Relations 12th Aug  カスタマーサクセス英語セッションカスタマーサクセス英語セッション 5th Aug 12th Aug 19th Aug 26th Aug

Actualizaciones de mCommunity:La comunidad de Meltwater ahora ofrece una página de inicio en alemán y traducciones instantáneas de las publicaciones bajo demanda. Puede buscar contenido en alemán y traducir cualquier publicación al instante con un solo clic, lo que hace que aprender, conectar y participar en su idioma preferido sea más fácil que nunca. Seleccione su idioma preferido en la página de inicio:Traducir publicación:    Talleres de productoNos complace invitarle a nuestras próximas sesiones de formación para nuestros usuarios de habla hispana. Tanto si está empezando como si desea actualizar sus conocimientos, esta sesión le proporcionará las herramientas clave para que su trabajo con Meltwater sea aún más eficiente. Capacitación sobre el producto: EspañolCapacitación de ProductoComenzando con la Creación de Reportes con Analizar 26 de Agosto Comenzando con la Mira Studio ​​​​​​​19 de Agosto Sesiones en inglés:Open Q&A with a dedicated a product expert August 5th A

Im Media Relations Shared Inbox können Sie Ihre E-Mail in Ihr Meltwater-Konto verbinden. So können Sie die Interaktionshistorie Ihres Teams für einen Journalisten in der Meltwater-Datenbank einsehen und direkt in einem gemeinsamen Thread antworten. Wie funktioniert es? Einrichtung der E-Mail-Integration mit Meltwater Verwendung der Übersichts-Registerkarte im Journalistenprofil Verwendung der Interaktionen-Registerkarte im Journalistenprofil Antworten in einem bestehenden Thread Andere Funktionen Sicherheitsnote E-Mail-Integrations-Technische FAQs Berechtigungen & Zugriff Datenhaltung Privatsphäre & Sicherheit   Wie funktioniert es? Einrichtung der E-Mail-Integration mit Meltwater Zuerst müssen Sie die E-Mail-Integration in Ihrem Meltwater-Konto einrichten. 1. Navigieren Sie zu Account, dann Email Integration in der linken Navigationsleiste. Bitte beachten: Wir verwenden einen Service namens Nylas, um E-Mails in Meltwater zu synchronisieren. Sie werden daher während des A

Dans la boîte de réception partagée des relations avec les médias, vous pourrez connecter votre e-mail à votre compte Meltwater. Cela vous permet de voir l’historique d’interaction de votre équipe pour un journaliste dans la base Meltwater, et de répondre directement dans un fil de discussion partagé. Comment cela fonctionne-t-il ? Configuration de l’intégration email avec Meltwater Utiliser l’onglet Vue d’ensemble dans le profil du journaliste Utiliser l’onglet Interactions dans le Profil du Journaliste Répondre dans un fil existant Autres fonctionnalités Note de sécurité FAQ techniques sur l’intégration des e-mails Permissions & Accès Stockage des données Confidentialité & Sécurité   Comment cela fonctionne-t-il ? Configuration de l’intégration email avec Meltwater Tout d’abord, vous devrez configurer l’intégration des emails dans votre compte Meltwater. 1. Accédez à Compte, puis Intégration Email dans la barre de navigation gauche. Note : Nous utilisons un service appe

Mises à jour de la mCommunity:La communauté Meltwater propose désormais une page d’accueil en français ainsi que des traductions de publications à la demande ! Vous pouvez parcourir le contenu en français et traduire instantanément n’importe quelle publication en un seul clic—rendre l’apprentissage, les échanges et l’engagement plus faciles que jamais dans la langue de votre choix.  Sélectionnez votre langue préférée depuis l’écran d’accueil:  Traduisez n’importe quelle publication:     Formation supplémentaire en anglais:Get Started with Media Monitoring in Explore August 6th You can also join our AMER Sessions Get Started with Alerts, Digest Reports, Monitors August 13th Get Started with Report Building in Analyze August 10th August 20th Get Started with Mira Studio  August 17th Get Started with Media Relations August 27th  Sessions en anglais avec un expert produit:   Open Q&A with a product expert: August 5th  August 12th August 19th August 26th