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kelly.bebenekmEmployee

Boolean Wizards Academy Group

Meet Mira Studio: Your New AI Teammate Is Here

If you have one of our Social or Media Advanced packages, you now have access to Mira Studio—and it's live in your Meltwater account. You’ll find it in the left-hand navigation bar. Mira Studio helps you go from data to insights in seconds. Just type a prompt, and Mira pulls from real-time social and news sources to generate summaries, slides, and more. No complicated searches. No heavy lifting. New to AI Prompting You don’t need to be an expert. We’ve got everything you need to get started:15-minute AI Prompt Writing Course Built-in Prompt Library in Mira Studio Quick “How-to” Video Have Questions?Here are a few ways to get help fast:Mira Toolkit Join a weekly CSM Office Hour to ask questions Americas & EMEA APAC Save your spot for the Mira Product Workshop on July 22 Americas EMEA APAC Ready to try it out?👉 [Log in and give Mira Studio a spin] Already using Mira? Drop a comment and share how it’s going!

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 2: NEAR, ONEARPractice

Boolean Practice 2 (NEAR, ONEAR) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, NEAR, and ONEAR and quotations. Scenario 1 👽Find documents that mention Yoda and Luke Skywalker within 6 words of each other. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. These keywords should appear within four words of the keyword drive-through. Scenario 3 ✈Find documen

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 1: AND OR NOTPractice

Boolean Practice 1 (AND, OR, NOT) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, and quotations. Scenario 1 👵Find documents that mention Princess Leia and Luke Skywalker but don’t mention Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. All documents should also include the keyword drive-through. Scenario 3 ✈Find documents that mention Delta

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 Why Influencer Marketing Partnerships Succeed (or Fail)Summit Replay

🎥 Summit Replay Series #6: Why Influencer Marketing Partnerships Succeed (or Fail) Not every influencer campaign delivers. Some catch fire. Others barely flicker. So, what’s the difference? In this honest and insightful fireside chat, Sarah Boyd (CEO, The Digital Dept.) digs into the why with creators Wendy Nguyen, Alex Wong, and Alyssa McKay—each of whom has built not just an audience, but real trust. Sarah Boyd CEO, The Digital Dept. Wendy Nguyen Content Creator - Wendy’s Lookbook Alex Wong Content Creator & Dancer Alyssa McKay Content Creator - Snapchat What you'll learn from this conversation: Why trust and creative freedom are non-negotiable How clear communication builds lasting partnerships Real stories behind campaigns that delivered—and why What brands often get wrong (and how to avoid it) Why ROI isn’t always about follower count 📣 One highlight?“We grossed $1M in sales for my brand—with zero ad spend

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 Human-First Communications in an AI-WorldSummit Replay

Couldn’t make it to Summit? Or just want to rewatch a standout session?We’ve got you covered. The Summit Replay series is now live in mCommunity—starting with one of our most insightful sessions: 🎥 Human-First Communications in an AI-World Speaker: Sona Iliffe-Moon, Yahoo What it’s about:As AI continues to reshape industries, communications teams must strike a balance between efficiency and authenticity. While automation can streamline processes, maintaining a human-first approach is key to preserving trust.Sona Iliffe-Moon shares how Yahoo integrates AI into its communication strategies while ensuring that human creativity, empathy, and strategic thinking remain at the forefront. This session explores the practical applications of AI in PR and marketing—without compromising the personal touch that audiences expect. You’ll learn how to: Leverage AI to reduce repetitive tasks and focus on high-impact storytelling Foster adoption and innovation within internal teams by demonstrating A

kelly.bebenekmEmployee

#ExpertsWithInsights

🚀 Just Launched: The Data-Driven Communications Assessment

Ever wonder how your comms strategy stacks up? Or what the next step might look like if you want to drive more impact, influence, and credibility? Now you can. We’ve just launched the Data-Driven Communications Strategy Assessment — a quick, 10-minute quiz built for PR and comms pros who want to make smarter decisions and show real results. Here’s what happens when you take it:✔️ You’ll get a custom report based on where your team is today✔️ It includes clear, practical next steps — no fluff✔️ And you'll walk away with a roadmap to level up your strategic game The model was developed by @DinoDelic alongside a group of comms leaders who’ve been in your shoes. If you want to talk through your results or dig deeper, we can connect you with Dino directly. 📍 Ready to see how your team stacks up? Learn more: https://community.meltwater.com/p/DDC

📺 Watch: Advanced Boolean Search Techniques

If you missed our Product Workshop covering our favorite advanced boolean techniques don’t worry, we’ve got you covered! Watch the recording below to see how to utilize the AI Search Assistant, use advanced boolean operators, and set up custom categories! In this session we learned: When to move from using the AI Search Assistant to more advanced search techniques. How to conduct comprehensive brand searches to turn your data into valuable insights. How to integrate information from websites, social handles, and Facebook pages into your search strategies effortlessly. How to utilize advanced filters and created custom categories to tailor search outcomes to your specific needs. Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops ! Full Workshop Schedule

kelly.bebenekmEmployee

#ExpertsWithInsights

Episode 1: Healthcare, Misinformation & Marketing with Dr. Geeta Nayar & Aaron Strout

We’re back! Season 2 of the Expert Exchange podcast has officially kicked off—and we’re doing things a little differently this year with an audio-only format that keeps the focus where it matters: real stories, expert perspectives, and practical advice you can actually use. To launch the season, we’re bringing you a powerful two-on-one conversation. Host @DinoDelic is joined by returning favorite Aaron Strout, CMO at Real Chemistry, and Dr. Geeta Nayar, a nationally recognized leader in healthcare communications and author of Dead Wrong. This episode is a must-listen if you work in communications, healthcare, or care about the impact of misinformation.Here’s a snapshot of what we cover:Why misinformation spreads faster than facts – 6x faster, to be exact. Dr. G explains the systemic issues fueling this and the real-world consequences that hit the ER. Marketing’s new role in healthcare – More than brand awareness. Today’s campaigns must educate, build trust, and meet patients where th

kelly.bebenekmEmployee

#ExpertsWithInsights

Episode 3: Crisis Comms in Real Time, with Cloudflare & Roblox

When a crisis hits, every second counts—and “transparency” suddenly feels a lot harder than it sounds. In this episode of Expert Exchange by Meltwater, two pros who live for high-pressure moments explain how to keep your cool and protect trust: Lianne Acosta – Head of Global Crisis Comms, Cloudflare Eric Porterfield – Senior Director of Policy Comms, Roblox Together they unpack the playbooks, soft skills, and hard lessons that separate brands who stumble from those who steer the narrative.5 Take-a-ways worth jotting down Authenticity beats slogans. Everyone claims to be “open and transparent.” The real test is how fast—and how honestly—you respond when the news is bad. A checklist saves minutes that feel like hours. Pre-define levels (P0, P1, P2). Know exactly who’s in the war room: legal, policy, product, sales, comms. Socialize the plan before you ever need it. Correct the record—relentlessly. One wrong headline can live on Wikipedia forever. Push back, supp

📺 Watch: EMEA Getting Started with Media Monitoring (June 12th)

If you missed our June 12th EMEA Product Hour covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy. In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need. Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign. Learn more about our filter and sort options in this article How to use content clusters and sentiment analysis to better interpret the conversation surrounding your brand Check out our article on content clusters and sentiment override to learn more Watch the recording here: Don

📺 Watch: Getting Started with Media Monitoring (June 12th)

If you missed our June 12th Product Hour covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy. In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need. Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign. Learn more about our filter and sort options in this article How to use content clusters and sentiment analysis to better interpret the conversation surrounding your brand Check out our article on content clusters and sentiment override to learn more Watch the recording here: Don’t for

Cris RicemEmployee

New to Meltwater

🗂️ What Source Types Are Available in My Account?F.A.Q.

One of the most common questions we hear from new Meltwater users:“What source types can I actually track in Explore?”“Where do I find this list?”Great question! Explore pulls content from many source types, but what’s available to you depends on your package and region. 🔍How to Check What’s in Your Account You can easily check this at any time by doing the following:Mira CompanionSelect Meltwater Companion at the top of your screen Click Provide Account Support Type “What are the source types included in my account?” ExploreClick Explore in the left-hand navigation bar Navigate to the search options section and select Keyword Search or Advanced Search Click the Source type drop-down All sources included in your subscription will be listed in this drop-down This will show you the exact list of sources currently available to your account. 📚 Common Source Types AvailableHere’s a breakdown of the types of content you may see in your Explore results and where the data comes from:

📺 Watch: APAC Getting Started with Media Monitoring (June 13th)

In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need. Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign. Learn more about our filter and sort options in this article How to use content clusters and sentiment analysis to better interpret the conversation surrounding your brand Check out our article on content clusters and sentiment override to learn more Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops! Workshop Schedule

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 The Business of Media: AI & the New Rules of EngagementSUMMIT REPLAY

Couldn’t make it to Summit? Or just want to rewatch a standout session?We’ve got you covered. The Summit Replay series is now live in mCommunity—starting with one of our most talked-about panels: 🎥 The Business of Media: AI & the New Rules of Engagement Speakers:Barbara Peng (CEO, Business Insider)Kat Downs Mulder (SVP & GM, Yahoo News)Sarah Personette (CEO, Puck)Moderator: Megan Poinski (Forbes) What it’s about:The media world is shifting fast. AI is changing how newsrooms work, audiences are consuming content in new ways, and platforms like Substack are giving rise to niche voices. This candid conversation between top media execs digs into how they’re leading through change—and what it means for the rest of us. You’ll learn how to: Go direct-to-audience without losing key media relationships Build transparency and trust in a time of growing media skepticism Navigate the rise of influencer-style storytelling in journalism Use platforms like Substack and newsletters to r

idaExplorer

Meltwater Summit 2025

Meltwater Summit 2026

Howdy! I’m looking to get information on when Meltwater Summit 2026 early bird prices will be available? Thank you!

D-A-CH Community Gruppe

NEU: Wöchentliche Office Hours für unsere deutschsprachigen Kunden in EMEA

Ab dem 16. Juni bieten wir wöchentliche Office Hour-Sitzungen an – Ihre Chance, regelmäßig mit unserem Team in Kontakt zu treten und alle Ihre Fragen rund um Meltwater zu stellen. Egal, ob Sie neu bei Meltwater sind oder Ihre Nutzung vertiefen möchten – in diesen Sessions können Sie: Direkte Antworten von unseren Produktexperten erhalten Praktische Tipps und Best Practices kennenlernen Sich mit anderen Nutzern austauschen Die Anmeldung ist ganz einfach: Wählen Sie die Office Hour-Sitzung, an der Sie teilnehmen möchten, und melden Sie sich über den untenstehenden Trainingskalender an:Trainingskalender

Groupe mCommunity en français

NOUVEAU : Des Office Hours hebdomadaires pour nos clients francophones en EMEA

À partir du 16 juin, nous lançons des sessions Office Hours chaque semaine pour vous offrir un espace dédié où vous pouvez poser toutes vos questions sur les produits Meltwater. Que vous débutiez avec Meltwater ou que vous cherchiez à optimiser votre utilisation, ces sessions sont l’occasion idéale pour : Obtenir des réponses en direct de nos experts Découvrir des astuces et bonnes pratiques Échanger avec d'autres utilisateurs L’inscription est simple : choisissez la session Office Hour à laquelle vous souhaitez participer et inscrivez-vous via le calendrier des formations ci-dessous :Calendrier des formations

YJenkinsExplorer

Meltwater Summit 2025

Registration receipt

How can I get a receipt for the conference registration? I emailed and got no response. Can someone please help!

Cris RicemEmployee

New to Meltwater

🔍 Do I Have a Search Limit in Meltwater?

You’ve just logged into Meltwater and you’re ready to start tracking your brand, your competitors, and that emerging industry trend you just read about. But then the question hits:“Wait... do I only get 5 searches? Why can’t I create more?”Let’s clear that up! Search Limits: What You Actually Need to KnowSearch limits are based on your account package, not the number of user seats.That means:Your team shares a pool of saved searches The number of saved searches available depends on the package your organization purchased You might see fewer available if some are already in use To check your account’s current search allowance, you can:Ask Mira Companion, your in-app AI companionOr go to Account in the left-hand navigation But Don’t Worry, You Have Unlimited Ad Hoc Searching!Just want to test a keyword or quickly check coverage for a one-off news story? Every Meltwater user can run as many ad hoc (unsaved) searches as they like.These are perfect for:Testing new search logic before savi

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 The Power of Showing Up Like a SnapchatterSummit Replay

Couldn’t make it to Summit? Or just want to rewatch a standout session?We’ve got you covered. The Summit Replay series continues in mCommunity—next up, a session that dives into what it really means to show up like a Snapchatter: 🎥 The Power of Showing Up Like a Snapchatter Speakers:Nona Yadegar (Director, Product Strategy & Operations, Snap Inc.) Gigi Christine (Creator) Brian Mandler (Cofounder, The Network Effect) What it’s about: Snapchat isn’t just another platform—it’s where Gen Z shows up. With 453M+ daily users, it’s a space for real connection, where people feel comfortable, seen, and part of something. This conversation with Snap’s Nona Yadegar, a Snap Star Creator, and a leading voice in creator marketing digs into why authenticity is everything—and how brands and creators are making an impact by acting like Snapchatters themselves. You’ll learn how to: Connect with Gen Z through real, unfiltered engagement (5:30) Build community by tapping into what your audience act

kelly.bebenekmEmployee

Meltwater Explore: Product FAQs/Troubleshooting Tips

What source types are available in my account? Why am I not seeing LinkedIn, Reddit, etc.? I’m transferring Searches from a different platform to Meltwater, but the data doesn’t match. Why? Meltwater is missing content that I used to get from my previous monitoring platform. What should I do? Do I have a search limit? How can I see how many free searches I have left in my account? How do I create a competitor search? How can I find the reach of an article? I’m seeing irrelevant content in my searches. How can I exclude keywords or make refinements? Why don’t I see any results for Facebook and Instagram in my search? Why are some Explore analytics only available for X? How are X reach and impressions calculated? What is the difference between the two? How can I locate a missing article? Need some additional help with finding an article and/or adding it to your search? How can I group syndicated articles? Can I see multiple content streams at once? How can I change the sentiment of an a

korahrobinsonExplorer

Meltwater Summit 2025

Recordings of keynote sessions?

Hi all! I attended Summit last week but missed a few keynotes to take part in other sessions. Were any of those sessions recorded, and will they be available any time soon?

kelly.bebenekmEmployee

Scroll Down to See Prompt Library

Return to the Co-Pilot Product Library and Scroll to bottom of page to see the Prompt Library

CheyennemEmployee

Use Case Toolkits

Competitive Benchmarking Toolkit

Whether you're evaluating your brand’s position in the market or keeping a close eye on key competitors, this toolkit is designed to help you stay informed, make smarter decisions, and stay one step ahead of the competition. Step 1: Identify what you need to know Step 2: Identify your search terms Step 3: Set up social connections in settings Step 4: Build your searches Step 5: Understand your results Step 6: Save your searches Step 7: Set up alerts Step 8: Monitor in real time Step 9: Dashboards and Reports Step 1: Identify what you need to know Asking the right questions before you start benchmarking is crucial—it ensures you’re comparing the right things, setting realistic goals, and are actually getting insights that matter to your team. Here’s a list of smart, strategic questions to ask yourself before diving into competitive benchmarking:What is the goal of my benchmarking analysis? Who are my true competitors? What metrics or KPIs matter most to me and my team? Which period shou

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