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In this October 19th Product Workshop, we introduced Mira Studio, Meltwater’s newest AI-powered teammate designed to simplify how you access brand, competitor, and market intelligence—no Boolean skills required. Mira does the heavy lifting, turning simple prompts into strategic insights in seconds. In this session we learned:  A walkthrough of Mira Studio’s intuitive interface Real-world use cases and prompt examples Best practices to maximize Mira’s capabilities Using Mira Projects to tailor AI to your brand  Mira Tips & Tricks: If you type in # a drop-down will appear that will populate your saved searches and you can select it, instead of having to remember your search names. E.g. Can you tell me what the news was for #… from the last 30 days? Using a saved search when prompting Mira is optional. Use it when you want Mira to use a pre-defined dataset. When you’re researching and exploring topics we recommend not using a saved search. Take part in this month’s Meltwater Lau

In this October 19th Product Workshop, we introduced Mira Studio, Meltwater’s newest AI-powered teammate designed to simplify how you access brand, competitor, and market intelligence—no Boolean skills required. Mira does the heavy lifting, turning simple prompts into strategic insights in seconds. In this session we learned:  A walkthrough of Mira Studio’s intuitive interface Real-world use cases and prompt examples Best practices to maximize Mira’s capabilities Using Mira Projects to tailor AI to your brand  Mira Tips & Tricks: If you type in # a drop-down will appear that will populate your saved searches and you can select it, instead of having to remember your search names. E.g. Can you tell me what the news was for #… from the last 30 days? Using a saved search when prompting Mira is optional. Use it when you want Mira to use a pre-defined dataset. When you’re researching and exploring topics we recommend not using a saved search. Watch the Recording Here:  

This article will cover: Understanding My Current Subscription When does my subscription expire? Renewing My Subscription What contract is used for the renewal? How do I renew my subscription? Can I change product types at point of renewal? Will my price change at point of renewal? Can I renew for greater than 12 months? Can I add Premium Support to my upcoming Renewal contract? Pricing & Terms Does Meltwater provide auto-renewals? Can I modify or cancel my auto-renewal agreement? What are Meltwater's expected payment terms? What If I Don't Renew? What happens if I choose not to renew? What happens if I don’t renew on time? Can I renew if my contract has expired?   Understanding My Current Subscription When does my subscription expire? On your previous Order Confirmation, the subscription End Date will be in the Product Summary, referenced to as the ‘end date’ for each relevant product you bought.  Renewing My Subscription What contract is used for the renewal? Your exis

As PR, communications, and marketing professionals, staying ahead of the conversation is crucial. Once you've crafted a robust Monitoring Search using the AI Assistant in Explore, the real value comes from setting up alerts and daily digests. Complete your Training: Pick one — either earns 100 points.📖 Monitoring & Analyzing Your Results — Register for course, 30 minutes 🛠️ Get Started with Alerts, Digests, and Monitor — Register for live workshop, offered monthlyPrefer hands-on learning? The live workshop lets you build alongside others and ask questions in real time. Mission 2: Steps to complete your mission 1. Set up your alerts Alerts help you monitor key events, trends, and mentions, so your team is proactive rather than reactive. By keeping you informed in real time, alerts let you seize opportunities, mitigate crises, and strengthen your overall strategy.Make sure you have a saved Explore search. Select Alerts from the left-hand navigation bar, or follow this in-app guided

We're halfway through October! 🚀 You're officially at the midpoint of this month's Launch cohort. Time for a quick check-in: who's leading the pack, what we’ve been building, and where things stand before the month wraps up. Keep attending Workshops, completing missions, and interacting across mCommunity. There's still time to climb the leaderboard!   Where the Leaderboard Stands: 🥇 ​@Julie Murphy  1,340 points  🥈 ​@nidhi.gupta  335 points 🥉 ​@nwilliamson  215 points 🏅 ​@CarinaG.  210 points   These members are on track to earn their wings and become this month's Launch Leaders! There’s plenty of time left in the month to keep engaging across community and earning more points.   Launch Spotlight:A few standout submissions from the missions so far this month, check them out for inspiration or to see what others are up to: ​ Holiday Entertaining Season: This is a solid example of a conversational start to a search using Mira. You’ll find some great feedback from other me

We’ve got some great news to share. Natasha Netschay Davies is joining us as the mentor and moderator of the Rising Professionals Discussions group in mCommunity!  Natasha will be the friendly face of the group. She'll kick off conversations, share tips and stories from her own career, and give honest, practical feedback when you want it. She'll also be there to help you work through whatever you're facing right now, whether that's a tricky pitch, a big project, or a question about where your career goes next. Hear from Natasha:I'm Natasha Netschay Davies, founder of Vancouver-based Moonraker Agency, and a PR/communications instructor at Simon Fraser University. My background as a journalist and managing editor, including reporting for The Globe and Mail, still shapes how I approach reputation, storytelling, and the questions worth asking. Today, I help organizations communicate clearly and guide communications teams in using AI strategically and ethically. As a mentor in the Meltwater

If you missed our special anniversary Product Workshop, 25 Meltwater Tips for 25 Years, we’ve got you covered! Watch the recording below as Cris shares 25 tips, shortcuts, and easily missed features across Meltwater designed to help you find information faster, stay informed, simplify your reporting, and make your everyday workflows a little easier. We Covered: Using the Meltwater Chrome Extension to quickly check if an article is being tracked, add mentions to searches, apply tags, and add content to newsletters without needing to be logged into Meltwater Connecting your Facebook and Instagram accounts through Social Connections to expand the content you can monitor across Meta Getting more out of your saved searches by combining competitors or topics into a single search and using saved filter sets to quickly focus on individual brands or areas of interest Using the AI Search Assistant to help build searches without starting from scratch Setting up alerts, executive daily dig

إذا فاتتك جلسة استشارة الخبير بتاريخ5 أكتوبر التي تناولت كيفية البدء في الرصد الإعلامي على منصة ميلتواتر، فلا تقلق — نحن هنا لمساعدتك! شاهد التسجيل أدناه لتتعرف على كيفية إنشاء بحث خاص بعلامتك التجارية، ومراقبة البيانات الصحفية، وتمكين نفسك من فرز النتائج وتصفيتها وتحليلها بشكل أفضل لدعم استراتيجية علامتك التجارية. في هذه الجلسة تعلّمنا: كيفية إنشاء بحث باستخدام الكلمات المفتاحية والرموز البحثية لتضييق نطاق البحث أو توسيعه، بما يساعدك على الحصول على النتائج التي تحتاجها بشكل أدق.اطّلع على مقالنا حول الرموز البحثية  (تذكير: استخدم زر الترجمة لعرض المقال باللغة العربية) كيفية تصفية نتائج البحث وفرزها لعرض البيانات ذات الصلة بعلامتك التجارية والحملات الإعلامية.تعرّف أكثر على خيارات التصفية والفرز في هذا المقال. كيفية ربط حساباتك على وسائل التواصل الاجتماعي لرصدها.تعرّف أكثر على ربط حسابات التواصل الاجتماعي في هذا المقال. شاهد التسجيل هن   

If you missed our 15th October Product Hour covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry, we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches 🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screenshot of the settings or alert you’ve set up for Mission #3 Watch the recording here:   

If you missed our 15th October Getting Started with Media Relations; don’t worry, we’ve got you covered! Watch the recording below to learn all about our Media Relations tips and tricks for optimal use and the ideal workflow!  In this session we covered: Best practices when searching for new journalist profiles and new product releases such, the new Homepage experience, and AI profile insights How to manage Media Lists (e.g., merging, comparisons, removing unsubscribes) Best practices when searching for new journalist profiles Advance use cases like reporting on the success of your press releases or media pitches.   🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screenshot of the media list you  built for Mission #5 Watch the recording here:   

If you missed our October 15th Product Workshop covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches Join MeltwaterFest 25We're celebrating 25 years of Meltwater! Put what you learned in today's workshop into action by creating an Alert and just commenting a screenshot on this post to earn p

If you missed our October 13th Product Workshop covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder!  In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need Join the Power User Group to get access to beta features and new updates Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Post a PDF, PPT or Web Link of the dashboard you built for Mission #4 If you would like to view the sample report created on today’s call you can check it out below: Sour Patch Kids Sampl

 In a crowded, ad-blocking world, earned media is becoming the way brands break through, by giving communities a reason to talk about them. In this session, two communications leaders share how they’ve rebuilt their approach around culture and community, and how they’re measuring the business impact. You’ll learn how to: Plan with earned first: Bring earned into planning from day one and write cultural insights into the creative brief, rather than “PR-ing the ad” at the end. Think communities, not audiences: Demographics flatten people. Find the communities that influence your category, listen to what they care about, and give them a reason to speak on your behalf. Build movements, not moments: Use a global spine with local soul, giving markets a framework and the freedom to adapt it to their own culture. Measure actual reach and business outcomes: Move beyond inflated impressions to who really saw the work, how communities reacted, and what it did for the business, including exposure

 Consumers are moving from searching for information to asking AI to make decisions for them, and that shift is changing how brands are chosen. In this session, Sam Jones, Founder and CEO of Gener8, shares world-first research based on more than 100 million AI conversations from over 200,000 consented users across the US and UK. You’ll learn: How fast AI usage is growing: Monthly AI usage in the UK has grown 3.6x in twelve months, and more than one in three people now use LLMs every month. Where AI sits in the purchase journey: 35% of UK AI users made at least one commercial prompt in August, rising to 65% among the heaviest users. iPhone comparisons have flipped from 60% on Apple’s website to 60% inside an LLM. How much people trust AI: 47% of UK adults trust Gen AI assistants, more than any form of advertising tested, and 46% are comfortable letting AI buy a product under £50 on their behalf. What appearing in AI answers is worth: When your brand is named in a response, people are 3.

 AI search is changing how people discover brands, and who controls the story. In this session, marketing, PR and comms leaders from Meltwater, Unilever, Snap, and Eight&Four discuss what it takes to show up, and be represented accurately, in AI-generated answers. You’ll learn how to: Think beyond presence: Use the IAB’s “four P’s” framework (presence, prominence, portrayal and performance) to measure whether your brand appears in AI answers, whether it’s accurate, and whether it drives action. Build a mix, not a silo: Earned media still drives many AI citations, but social is rising fast. Stay consistent with your narrative and flexible on channels. Anchor on “must-win” attributes: Define what you want to own in every market and carry it through product pages, brand sites and creator content. Protect accuracy: Once AI picks up a piece of content, it can resurface at any time, so factual accuracy in earned coverage matters more than ever. Measure carefully: There’s no standard for

If you missed our 13th October Product Hour covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  We also introduced the range of boolean operators available to you Check out this article for the complete library of Boolean operators.   Watch the recording here:   

If you missed our October 13th Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio