Recently active topics

If you missed our Product Workshop, Mira Companion: What's New and How to Use It, we've got you covered! Watch the recording below as Louise Henderson, Product Manager for Mira Companion, walks through the latest updates to Mira Companion, including its evolution into an AI agent that can help you analyze data, build and refine searches, and take action directly within your Meltwater workflows. Louise also shares practical examples of how to use Companion today and a sneak peek at what's coming next! We Covered: Understanding the difference between Mira Companion and Mira Studio, including when to use Companion as your always-on assistant within Meltwater versus Studio for more complex projects and content creation Using Mira Companion in Unified Dashboards to analyze trends, summarize sentiment, identify potential crisis topics, and add AI-generated insights directly to your dashboards Building, saving, and refining Boolean searches in Explore using natural language, including fix

If you missed our November 5th Product Workshop covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Comment a screenshot of the Alert, Digest report, or Monitor view you made for Mission #3 Watch the rec

If you missed our 5th November Product Hour covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry, we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches 🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screenshot of the settings or alert you’ve set up for Mission #3 Watch the recording here:   

As PR, communications, and marketing professionals, staying ahead of the conversation is crucial. Once you've crafted a robust Monitoring Search using the AI Assistant in Explore, the real value comes from setting up alerts and daily digests. Complete your Training: Pick one — either earns 100 points.📖 Monitoring & Analyzing Your Results — Register for course, 30 minutes 🛠️ Get Started with Alerts, Digests, and Monitor — Register for live workshop, offered monthlyPrefer hands-on learning? The live workshop lets you build alongside others and ask questions in real time. Mission 2: Steps to complete your mission 1. Set up your alerts Alerts help you monitor key events, trends, and mentions, so your team is proactive rather than reactive. By keeping you informed in real time, alerts let you seize opportunities, mitigate crises, and strengthen your overall strategy.Make sure you have a saved Explore search. Select Alerts from the left-hand navigation bar, or follow this in-app guided

Introducing a delivery method to receive your Meltwater Alerts-Microsoft Teams! With the ability to push Alerts via a webhook integration in Workflows, your organization will receive your alerts in the most modern and convenient way.This article will cover:Teams Integration Overview Setting Up Your Microsoft Teams Integration via Workflows Creating an Alert to Receive Via Microsoft Teams Retirement of Legacy Microsoft Teams (Office 365 Connectors) Understanding if You're Impacted Disabling Legacy Connectors  Teams Integration Overview By enabling this integration right from the platform, you can begin receiving automated, AI-powered alerts sent directly to Teams. Having a centralized channel with all Alerts flowing in will allow teams to better collaborate and act on business-critical news, market shifts, trends, and competitive intelligence. Teams' collaborative nature allows your organization to act quickly on market movements, alert relevant internal departments in a timely manner,

If you missed our November 5th Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

Access the right searches, switch between brands or teams, and customize your mobile experience. Meltwater Mobile automatically recognizes your active Workspace, helping you access the information relevant to your responsibilities. If your organization manages multiple brands, teams, or regions, you can switch between your available Workspaces directly from the app. This guide explains how Workspaces affect your mobile experience, how to switch between them, and how to manage your preferences. Understand How Workspaces Work A Workspace is a dedicated area within Meltwater that helps organizations manage access to media intelligence by brand, team, or region. Meltwater Mobile follows the same Workspace governance model as the Meltwater web platform. When you sign in, the app automatically recognizes your active Workspace and uses it to determine which data is available. How does your Workspace affect your mobile experience? Your active Workspace provides the data context for Workspace-a

Ask questions, explore trends, and get AI-powered insights wherever you work. Mira helps you understand media coverage and social conversations without manually reviewing every article. From Meltwater Mobile, you can ask questions, summarize trends, compare coverage, generate charts, and prepare updates for stakeholders. Mira is available to all Meltwater customers, regardless of subscription tier. This guide explains how to use Mira, focus your analysis with saved searches and Projects, and continue previous conversations. Ask Mira a Question You can start a conversation with Mira in two ways. Option 1: Use a guided prompt Guided prompts help you get started with common PR, communications, and marketing tasks. Open Meltwater Mobile. Select Mira. Choose a prompt from the prompt library.   Add the requested brand or topic. Submit your prompt. Option 2: Write your own prompt Click Mira. Enter your question in the textbox Select the arrow to submit. Ask follow-up questions or provide add

Stay informed, monitor media coverage, and uncover insights wherever you work. Meltwater Mobile gives you access to media monitoring, social listening, and AI-powered insights directly from your phone. Whether you're preparing for a meeting, tracking a campaign, or monitoring a developing story, you can quickly see what's happening and find the information you need. This guide will help you download the app, personalize your monitoring experience, and navigate its main features. Step 1: Download and Sign In Step 2: Choose the Searches You Want to Monitor Step 3: Know Where to Go Step 4: Try Your First Monitoring Task Explore More Features Step 1: Download and Sign In Meltwater offers two mobile apps: Meltwater Mobile and Meltwater Engage. This guide covers Meltwater Mobile, designed for media monitoring, social listening, and AI-powered insights. Open the App Store or Google Play Store on your device. Search for Meltwater Mobile. Select Get or Install. Open the app and sign in using yo

Track new coverage, spot changes in conversation volume, and investigate stories wherever you work. Meltwater Mobile helps you stay informed about your brand, competitors, campaigns, and industry without needing to be at your desk. Two features work together to help you monitor coverage: What's New: Identify new coverage and changes in mention volume. Monitor: Browse saved searches, investigate stories, and review individual articles. This guide explains how to use both features to stay informed and take action. See What's Changed with What's New The What's New tab provides a quick overview of activity across your pinned saved searches. Each search card displays two signals.  Signal What it tells you Number of Updates Shows how many new pieces of coverage were captured during the latest What's New refresh. Use this to identify searches with recent activity. Volume Change (%) Compares coverage volume from the last 24 hours with the previous 24-hou

We’d love for you to join us on 20 November for our next Teh & Tech session at the Meltwater Singapore office 🇸🇬 Every quarter, our Singapore office hosts themed, in-person training sessions designed to give you hands-on practice and practical tips to help you get the most out of Meltwater. This time, we’ll focus on Crisis & Risk Management. In this interactive session, you’ll learn how to set up effective searches and dashboards to support your crisis and risk workflows — before, during and after a crisis event. You’ll leave with practical ideas and techniques you can apply to help your teams: Identify emerging risks and relevant conversations Build searches that support crisis monitoring Create dashboards to bring key information together Use Meltwater to stay informed throughout the crisis lifecycle   📍 Location: 60 Anson Rd, #18-03/18-03A, Singapore 079914📅 Date: 20 November🔗 Register hereP.S. The workshop is called Teh & Tech for a reason — enjoy tea and sna

If you missed our 20th October Product Hour covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower to sort, filter and interpret the results to better drive your brand strategy.  💡 In this session we learned: How to create a search for your brand and use the Mira Companion to expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  We also introduced the range of boolean operators available to you Check out this article for the complete library of Boolean operators.   🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screensh

Greg Barta | Fire Captain and Public Information Officer | Orange County Fire Authority As a fire captain and public information officer with the Orange County Fire Authority, I’ve learned that some of our most important messages go out while we’re still trying to understand what’s happening. People want answers when their family, home, or neighborhood may be affected. We may not have every answer yet, but we still have a responsibility to help them make safe decisions. The setting may be different for a business, but that responsibility will sound familiar to anyone communicating through a crisis. Here’s how I think about it: READY, SET, GO! The framework at a glance:READY: Prepare before trouble hits SET: Spot the signals early GO: Give people something useful right away READY: Preparing long before trouble hitsIn the fire service, preparation is part of the job. We train and work through scenarios because an emergency is a difficult time to figure out who’s responsible for what. Com

If you missed our November 3rd Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

October’s Launch cohort is officially wrapped up, and you made it a good one. Thank you to everyone who showed up, tried something new in your account, and shared what you learned with the group. Here’s a look at our amazing contributors, standout submissions, and winners for October: Earning their wings: Julie Murphy, KIA America 🪽​@Julie Murphy completed every Launch milestone and became our first ever Launch cohort member to earn their wings!! Julie not only put forward a great submission for each of the Launch missions, she also provided feedback, guidance, and support across community. Thank you Julie for being willing to jump in and help 😊  October’s most engaged members: Three members take home a coffee card for their contributions this month:​@Julie Murphy for earning the most points across the competition this month and completing every mission and more!  ​@nidhi.gupta for taking mCommunity by storm, earning the second-highest number of points and completing every Launch cha

Si alguna vez has armado una búsqueda en Meltwater y sentiste que traía demasiado “ruido”, o que se te escapaban menciones importantes, este recurso es para ti. Las consultas booleanas te permiten definir con precisión qué quieres encontrar y qué quieres dejar fuera. AND, OR y NOT son los operadores más conocidos, pero hay muchos más: filtros por fuente, plataforma, idioma, país, sentimiento, interacción (likes, compartidos, seguidores), proximidad entre palabras e incluso reconocimiento de imágenes y sentimiento por entidad. Reunimos todos estos operadores en un solo lugar, organizados por categoría, cada uno con una explicación clara, un ejemplo y el resultado que puedes esperar. 👉 Explora la Biblioteca Booleana completa aquí ¿Cuándo te conviene tenerla a mano?Cuando construyes una nueva búsqueda o búsqueda guardada y quieres que sea precisa desde el inicio. Cuando tus resultados traen demasiado contenido irrelevante y necesitas excluir términos o fuentes. Cuando quieres acotar por

تحديثات مجتمع ميلتواتر (mCommunity):  أصبح مجتمع ميلتواتر الآن يوفّر صفحة رئيسية باللغة العربية، بالإضافة إلى إمكانية ترجمة المنشورات فورًا عند الطلب! يمكنكم تصفح المحتوى باللغة العربية وترجمة أي منشور بنقرة واحدة فقط، مما يجعل التعلّم والتواصل والتفاعل أسهل من أي وقت مضى باللغة التي تفضلونها. اختاروا لغتكم المفضلة من الصفحة الرئيسية: إذا كنت ترغب في ترجمة المنشور:    يسعدنا دعوتكم إلى جلساتنا التدريبية القادمة لمستخدمينا الناطقين باللغة العربية! سواء كنتم قد بدأتم للتو أو ترغبون في تحديث معلوماتكم، ستزوّدكم هذه الجلسات بالأدوات الأساسية التي تساعدكم على استخدام ميلتواتر بكفاءة أكبر.ورش عمل باللغة العربي  رشة العمل الأساسية: ابدأ برصد البيانات في إكسبلور Thursday 12th November (1PM GST) ورشة العمل الأساسية: ابدأ بإعداد التنبيهات والملخصات ومراقبة النتائج Thursday 19th November (1PM GST) ورشة العمل الأساسية: ابدأ بإعداد لوحات البيانات وتحليلها Wednesday 25th November (1PM GST)  تدريبات إضافية باللغة الإنجليزية:  Get Started with Media Monitoring in Explore November 5th

Mises à jour de la mCommunity:La communauté Meltwater propose désormais une page d’accueil en français ainsi que des traductions de publications à la demande ! Vous pouvez parcourir le contenu en français et traduire instantanément n’importe quelle publication en un seul clic—rendre l’apprentissage, les échanges et l’engagement plus faciles que jamais dans la langue de votre choix.  Sélectionnez votre langue préférée depuis l’écran d’accueil:  Traduisez n’importe quelle publication:    Formation en françaisMassurez-vous de rejoindre le Groupe d'Utilisateurs FrançaisInitiation à la surveillance des médias dans Explorer Tuesday 24th November (11:00 AM CEST)  Formation supplémentaire en anglais:Get Started with Media Monitoring in Explore November 5th You can also join our AMER Sessions Get Started with Alerts, Digest Reports, Monitors November 10th  Get Started with Report Building in Analyze November 12th November 20th Get Started with Mira Studio  November 23rd Get Started with M