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Cris RicemEmployee

New to Meltwater

📊 Which insights should I add to my dashboard to move the needle when it comes to shaping a media strategy?F.A.Q.

So, you’ve started building reports in Meltwater under Analyze! Now you might be wondering:Which insights should I add to my dashboard to move the needle when it comes to shaping a media strategy? Whether you're prepping for a stakeholder meeting or mapping out your next campaign, your reports can help you answer key questions such as:Where are we being covered? What outlets are mentioning us and driving coverage? How much of our brand is positive or negative?Here’s how to structure a report that's strategic. 🧭 Step 1: Start with a Saved Brand SearchBefore building your dashboard, make sure you have a saved search tracking your brand.Don’t have one yet? Check out our Brand Monitoring Toolkit to get started quickly. Step 2: Open Analyze and Start a New DashboardIn the left-hand navigation bar, click Analyze to open the Dashboard Homepage. Click Get Started at the top right Choose the Brand Report template, it’s the best fit for media strategy, helping you track awareness, sentiment,

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 Maximizing Media Tours: Crafting Effective Executive Communication Strategies (Burger King)Summit Replay

This week’s Summit Replay is a must-watch for anyone responsible for shaping executive visibility, managing brand perception, or prepping spokespeople for high-stakes interviews. Kristen Viersen, Director of Communications at Burger King US&C, walks through how she helped shift the brand’s narrative through a carefully timed executive media tour—and shares how you can do the same, no matter your company size. From planning the moment to executing the prep, Kristen breaks down the strategies that helped Burger King’s new president build trust, earn top-tier media coverage, and spark a ripple effect of reputation change. Key Takeaways & TimestampsDon’t rush the moment. Wait until early wins are visible before launching your tour. You need proof, not just a plan. → 5:15 Prep isn’t one-size-fits-all. Tailor media coaching to each exec’s strengths—and quirks. → 13:30 Keep key messages simple and structured. Use the “Headline → 2–3 Key Points → Supporting Proof” model. → 19:20 Make

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 Leadership and Teamwork in Extreme Conditions 🚀 Live from Int'l Space StationSummit Replay

This week’s Summit Replay is a personal favorite—and easily one of the most unforgettable sessions from Summit 2025. What does it take to lead under pressure—when failure isn’t an option, and your team is orbiting 250 miles above Earth? We were joined live from the International Space Station by Dr. Jonny Kim—former Navy SEAL, Harvard-trained physician, and now NASA astronaut. In an awe-inspiring downlink conversation, Dr. Kim shared lessons from combat missions, emergency surgeries, and life aboard the ISS—focusing on what it truly means to lead with purpose in the most extreme conditions. 🎙️ Moderated by NASA’s Brittany Brown and Meltwater’s @Ben Kessler, the session also featured a panel of marketing leaders from NVIDIA, Cobra Puma Golf, and the ISS National Lab, diving into how experimentation, trust, and bold storytelling drive innovation—both in orbit and on Earth. Key Takeaways & Timestamps Leadership is about human connection – especially when you inherit the team, not b

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Meet Mira Studio: Your New AI Teammate Is Here

Mira Studio is your fast-track to actionable insights—designed to simplify how you access brand, competitor, and industry intelligence.No more building complex Boolean searches, setting up dashboards, or requiring deep Meltwater expertise.Simply start with a prompt, and Mira Studio delivers executive-ready overviews, identifies key themes, and even suggests next steps—so you can move from question to answer in seconds. What Mira Studio Can Do for You✅ Save time on reportingSkip manual research and instantly generate media briefings, brand summaries, and emerging trend reports.✅ Answer strategic questions, fasterGet straight to the insights you need, reducing the back-and-forth between tools or teams.✅ See only what mattersMira surfaces the most relevant insights, with contextual links to original sources for easy validation.✅ Make insights accessible for everyoneDesigned for non-technical users, Mira Studio delivers fast, accurate answers without needing a tutorial or deep platform kno

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥 The Business of Media: AI & the New Rules of EngagementSUMMIT REPLAY

Couldn’t make it to Summit? Or just want to rewatch a standout session?We’ve got you covered. The Summit Replay series is now live in mCommunity—starting with one of our most talked-about panels: 🎥 The Business of Media: AI & the New Rules of Engagement Speakers:Barbara Peng (CEO, Business Insider)Kat Downs Mulder (SVP & GM, Yahoo News)Sarah Personette (CEO, Puck)Moderator: Megan Poinski (Forbes) What it’s about:The media world is shifting fast. AI is changing how newsrooms work, audiences are consuming content in new ways, and platforms like Substack are giving rise to niche voices. This candid conversation between top media execs digs into how they’re leading through change—and what it means for the rest of us. You’ll learn how to: Go direct-to-audience without losing key media relationships Build transparency and trust in a time of growing media skepticism Navigate the rise of influencer-style storytelling in journalism Use platforms like Substack and newsletters to r

SusanSExplorer

New to Meltwater

RSS feed question

What does adding an RSS feed do to help the quality of my data?

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 2: NEAR, ONEARPractice

Boolean Practice 2 (NEAR, ONEAR) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, NEAR, and ONEAR and quotations. Scenario 1 👽Find documents that mention Yoda and Luke Skywalker within 6 words of each other. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. These keywords should appear within four words of the keyword drive-through. Scenario 3 ✈Find documen

Cris RicemEmployee

New to Meltwater

🧹 Media Monitoring: Filtering Out the Wrong Brand When Names Match (For Beginners)

If you've ever built a search or report and thought: “Wait… this isn’t my company…”You're not alone. Sometimes entities share the exact same name and that can make your Explore results have irrelevant results.This post will walk you through how to filter out the one(s) you don’t want and make sure your content stays relevant. Why This Happens Explore pulls in content from millions of global sources, so it’s not uncommon to see mentions that aren’t actually about your brand, especially if your company name is shared by other organizations or includes a common word. Think: Delta the airline ✈️ vs. Delta Faucet 🚰 vs. Delta Electronics 🔋. The good news? There are simple ways to fix that. 💡 Tip: Do Some ReconBefore you build your search, do a little detective work:Visit both companies’ websites and socials Look for unique terms, locations, or industries Identify keywords that are commonly associated with the other brand Use those distinctions to help shape (or refine) your search Use wh

📺 Watch: Getting Started with Report Building (June 26th)

If you missed our June 26th Product Hour covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder! In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need If you would like to view the sample report created on today’s call you can check it out below: Netflix Sample Report Password: 123 Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops ! Workshop Schedule

Groupe mCommunity en français

Formations produit suspendues en août

Petite annonce ! Nous faisons une pause estivale pour les formations produit pendant tout le mois d’août.Nos sessions reprendront en septembre, nous avons hâte de vous retrouver !En attendant, profitez bien de vos vacances et passez un très bel été !

Cris RicemEmployee

Meltwaterコミュニティ

7月の製品トレーニングF.A.Q.

Meltwater Community に日本語のホームページとオンデマンド翻訳機能が登場しました！日本語でコンテンツを閲覧できるだけでなく、投稿をワンクリックで瞬時に翻訳可能に。これまで以上に、学び、つながり、交流しやすくなりました。ぜひお好みの言語でご活用ください。ホーム画面からご希望の言語を選択してください：投稿を翻訳：私たちは現在、Meltwaterのカスタマーエキスパートプログラムである「Experts with Insights」プログラムの参加者を募集しています。効果的だった戦略、そこから得た学び、またはMeltwaterを活用しているユニークな方法など、あなたの経験をぜひコミュニティと共有してみませんか？📢「Experts with Insights」プログラムへの応募はこちら：エキスパート募集！日本語を話すユーザー向けにデザインされたインタラクティブなトレーニングセッションにご招待できることを楽しみにしています！このワークショップでは、以下の内容を取り上げます：効率的なモニタリングのための強力な検索を作成・保存する方法高品質のメンションを見つけ、ターゲットを絞った著者リストを作成するためのフィルターの使い方（インフルエンサー分析に最適）ワークフロー管理を改善するためのラベリング機能を使ったアカウントの整理方法初心者の方でもスキルを再確認したい方でも、このセッションは体験を最適化するための重要なツールを提供します。今すぐ登録= 初めてでも安心！エクスプロア超基本講座 - 7月9日（火）検索を極める！エクスプロア中級講座 - 7月23日（火）追加の英語トレーニング:Leveraging Social Listening for Competitive Analysis - July 9th EMEA Getting Started with Media Monitoring - July 10th AI Prompt Writing for Communications & Marketing Professionals - July 15th Newsletter Product Team: Ask Me Anything - July 16th EMEA Getting Started with Alerts, D

Cris RicemEmployee

D-A-CH Community Gruppe

Produktschulung im JuliBlog

Hallo zusammen,mCommunity-Updates:Die Meltwater Community bietet jetzt eine deutschsprachige Startseite und sofortige Übersetzungen von Beiträgen auf Abruf! Sie können Inhalte auf Deutsch durchsuchen und jeden Beitrag mit nur einem Klick sofort übersetzen – so wird es einfacher denn je, in Ihrer bevorzugten Sprache zu lernen, sich zu vernetzen und auszutauschen.Wählen Sie Ihre bevorzugte Sprache auf der Startseite aus: Beitrag übersetzen: Wir freuen uns, die Bewerbungsphase für unser Experts with Insights Program – unser Kundenexpertenprogramm – zu eröffnen.Ganz gleich, ob es sich um eine erfolgreiche Strategie, einen wertvollen Fehler oder eine einzigartige Art handelt, wie Sie Meltwater nutzen – wir möchten Ihnen helfen, Ihre Erfahrung zu teilen.📢 Werden Sie ein Expert with Insight: Aufruf an Experten!ProduktworkshopsWir freuen uns, Sie zu unseren bevorstehenden Trainingssessions für unsere deutschsprachigen Nutzer:innen einzuladen! Egal, ob Sie gerade erst anfangen oder Ihre Kenntn

Victoria ElbersmEmployee

Industry & Market Research Boolean Searches

Resources Industry & Market Research Tool KitIndustry & Market Research ChecklistmCommunity Post: Creating a Social Listening Search to Identify Emerging Trends and Gaps in Products for Your IndustrymCommunity Experts Post: How I Use Meltwater to Stay Updated on Industry NewsmCommunity: Check out our Industry Circles to see what others in your industry are talking about! Pro Tip: Not sure what terms to include? Ask the AI Search Assistant for help! Boolean Search Terms BOOLEAN STRING Industry Topic "industry topic keyword" OR "industry topic keyword variation" Industry Topic | Featured Mentions title:"Industry Topic Keyword" OR ingress:"Industry Topic Keyword" Industry Topic | Featured Mentions (with name variations) title:("Industry Topic Keyword" OR "Industry Topic Keyword Variation") OR ingress:("Industry Topic Keyword" OR "Industry Topic Keyword Variation")

Victoria ElbersmEmployee

Crisis & Risk Management Boolean Searches

Resources Crisis & Risk Management Tool KitCrisis & Risk Management ChecklistCrisis Management BooleanmCommunity Experts Post: How I Utilize Meltwater for Crisis MonitoringmCommunity Experts Post: "Fore!" - How my team used Meltwater to navigate a high-profile crisis event, plus 6 things we would do differently todaymCommunity Watch: Mastering Crisis Management with Aurora Meyer, APRmCommunity Workshop: Monitoring a Brand Crisis Pro Tip: Not sure what terms to include? Ask the AI Search Assistant for help! Boolean Search Terms BOOLEAN STRING NOTES Crisis Name "brand name" AND ("crisis topic" OR "crisis topic variation") Too many irrelevant mentions? Try replacing the AND operator with NEAR/15 (you can replace the 15 with any number)

Victoria ElbersmEmployee

Campaign Monitoring Boolean Searches

Resources Campaign Monitoring Tool KitCampaign Monitoring ChecklistCampaign Management BooleanmCommunity Experts Post: AI-driven Strategies to Transform Your Social Media CampaignmCommunity Experts Post: Engaging Gen Z and Alpha in 2025: A Marketer’s Guide to Staying Cool Pro Tip: Not sure what terms to include? Ask the AI Search Assistant for help! Boolean Search Terms BOOLEAN STRING NOTES Campaign Search "campaign name" OR #campaignhashtag OR (@companyhandle AND "campaign name") Think of all of the possible variations of how people may be searching for these keywords

Victoria ElbersmEmployee

Exclusionary Boolean Strings

Resources Common Boolean ExclusionsmCommunity Experts Post: How to Remove Brand Noise from your Boolean Pro Tip: Need more assistant with creating an exclusionary Boolean string? Ask the AI Search Assistant for help! Boolean Search Terms BOOLEAN STRING Market Research Report Announcement outletType:"market_research_report" PR Wires outletType:"press_releases" Stock Market News outletType:stock_market_news Obituaries (die or died or "passed away" or funeral* or obit* or "was taken to" or "rushed to" or birth* or born or "re-evaluat*" or "was treated" or "were transported" or "was transported" or "were released" or "was released" OR defunciones OR title:defunciones OR obituary OR obituaries OR obit OR "death notice" OR "death notices" OR title:obit* OR title:"death notices" OR title:"death notice" OR "in lieu of flowers" OR "memorial contributions" OR "memorial donations" OR "passed away" OR "after illness" OR "devoted and loving" OR "with great sadness" OR funeral OR f

Victoria ElbersmEmployee

Sub-Topic Research Boolean Strings

Resources Common Boolean ExclusionsmCommunity Experts Post: How to Remove Brand Noise from your Boolean Pro Tip: Need more assistant with creating an exclusionary Boolean string? Ask the AI Search Assistant for help! Boolean Search Terms BOOLEAN STRING Accidents (die or died or "passed away" or funeral* or obit* or "was taken to" or "rushed to" or "re-evaluat*" or "was treated" or "were transported" or "was admitted to" or "was transported" or "were released" or "was released" or "key players" or "received treatment" or "were taken to" or "pronounced dead" or "by ambulance to" or "subsequently treated at" or "police took him to") Affirmative Action/Race-Based Admissions ("race-based admissions" OR "affirmative action" OR "college admissions policies" OR "university admissions policies" OR "diversity in admissions" OR "racial diversity" OR "admissions discrimination" OR "racial bias" OR "race-conscious admissions" OR "race-sensitive admissions" OR "racial preferences in admis

kelly.bebenekmEmployee

Meltwater Summit 2025

🎥How Hershey Turns Social Data Into StrategySummit Replay

Social media isn’t just noise—if you know where to look, it’s a goldmine of insight.In this Summit 2025 replay, Paige Walker from The Hershey Company shows us how her team turns social conversations into smart business decisions. From campaign adjustments to product innovation, you’ll get a behind-the-scenes look at how insights fuel strategy at one of the world’s most iconic snacking brands. What you’ll learn: How to extract real meaning from large datasets Techniques to track shifting trends and sentiment What actually happened when Hershey changed its beloved Kisses holiday ad Why social listening played a role in launching new products (like freeze-dried Jolly Ranchers 👀) This is a great watch if you’re working in brand, insights, or communications—and want to make better, faster decisions using data you already have.Speaker: Paige Walker, Associate Manager, Consumer Insights, The Hershey Company

trohrerExplorer

New to Meltwater

Why isn't Reddit Engagement Data Available?

I’m curious to know why Reddit upvotes and comments are not available in Radarly and Explore. This data provides important context on what topics a community feels most passionately about. Without these metrics, all posts are equally weighted which makes it difficult to decipher what communities care about. Since Reddit data is essentially full firehose, why is this not universally available in Meltwater?

MargotmEmployee

Boolean Wizards Academy Group

Boolean Advanced Practice 3: Title & IngressPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find prominent mentions of your organization. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the operators title: and ingress:. Pick at least one scenario listed below and create a mock search. Add your search as a reply below. Scenario 1 👵Find documents that mention Star Wars or George Lucas in the first paragraph of an article written by Mike Hale. Scenario 2 🍔Find documents that mention at least one of the following McDonald’s holiday menu items in the title or first paragraph:

MargotmEmployee

Boolean Wizards Academy Group

Boolean Advanced Practice 2: AuthorPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find content from journalists. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the author operator. Scenario 1 👵Find documents written by the journalist Mike Hale that mention Star Wars or Lord of the Rings. Scenario 2 🍔Find documents about the company McDonald's that are written by at least one of the following journalists: Isabella Simonetti, Vivian Giang, or Stephen Gandel. Scenario 3 ✈Find documents that mention Delta Airlines and supply chain that are written by the journalist

MargotmEmployee

Boolean Wizards Academy Group

Boolean Advanced Practice 1: To, Mention, & FromPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find specific content from Twitter. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the Twitter operators:to: mention: from: Scenario 1 👵Find Twitter documents that mention or are a reply to @MarkHamill that also mention Luke Skywalker. Scenario 2 🍔Find Twitter documents that are posted from at least one of the following fast-food restaurants: @BurgerKing, @McDonalds, or @Wendys. All documents should also include the keyword french fries. Scenario 3 ✈Find documents that are ear

📺 Watch: APAC Getting Started with Report Building (June 27th)

If you missed our June 27th Product Hour covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder! In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need If you would like to view the sample report created on today’s call you can check it out below: Netflix Sample Report Password: 123 Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops ! Workshop Schedule

Cris RicemEmployee

Groupe mCommunity en français

Calendrier des formations produit – JuilletBlog

Mises à jour de la mCommunity:La communauté Meltwater propose désormais une page d’accueil en français ainsi que des traductions de publications à la demande ! Vous pouvez parcourir le contenu en français et traduire instantanément n’importe quelle publication en un seul clic—rendre l’apprentissage, les échanges et l’engagement plus faciles que jamais dans la langue de votre choix.Sélectionnez votre langue préférée depuis l’écran d’accueil: Traduisez n’importe quelle publication: Nous sommes également ravis d’ouvrir les candidatures pour notre programme Experts with Insights — notre programme d’experts clients. Que ce soit une stratégie qui a porté ses fruits, une erreur dont vous avez tiré des enseignements, ou une façon unique d’utiliser Meltwater, nous souhaitons vous aider à la partager. Devenez un Expert with Insight ici: Appel à experts ! Ateliers produit Nous avons le plaisir de vous inviter à nos prochaines sessions de formation destinées à nos utilisateurs francophones ! Que v

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