Skip to main content
  • 5,191 Topics
  • 8,645 Replies
  • 43,518 Members
Learn page preview

Learn Meltwater

Your learning path starts here

Courses, live workshops, use case playbooks, and expert tips to help you get the most from Meltwater.

Learning challenges and competitions. A new challenge each month to build skills and earn rewards.See this month's challenge ↗

Guided

Learning by use case

Pick what you are trying to do, then choose a course, a workshop, a playbook or a Fellow. Whichever suits you.

First, pick your use case

Pick a use case above to see your learning path.

Brand Monitoring

Track what's being said about your brand across news, social, and broadcast.

Now pick how you want to learn

Training courses:

Optional — for advanced searchers

You don't need Boolean to get started — the AI Search Assistant builds your search for you. If you want to write Boolean yourself, these go deeper:

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Fellow content:

Brand Monitoring & Reputation Management Fellow

Katie Washington, Marketing Manager, Atrium Hospitality, shares how she does this in practice. Real workflows from someone doing the job, not a product walkthrough.

Open the Fellow playbook

Competitive Benchmarking

See how your brand stacks up against competitors in share of voice and sentiment.

Now pick how you want to learn

Training courses:

Optional — for advanced searchers

You don't need Boolean to get started — the AI Search Assistant builds your search for you. If you want to write Boolean yourself, these go deeper:

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Crisis Management

Spot risk early and move fast when a crisis breaks.

Now pick how you want to learn

Training courses:

Optional — for advanced searchers

You don't need Boolean to get started — the AI Search Assistant builds your search for you. If you want to write Boolean yourself, these go deeper:

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Fellow content:

Risk & Crisis Management Fellow

Lauren Cabrera, Global Consumer Insights Analyst at Ford Motor Co, shares how she does this in practice. Real workflows from someone doing the job, not a product walkthrough.

Playbook coming soon.

Reputation Management

Protect and build your brand's reputation over time.

Now pick how you want to learn

Training courses:

Optional — for advanced searchers

You don't need Boolean to get started — the AI Search Assistant builds your search for you. If you want to write Boolean yourself, these go deeper:

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

This use case doesn't have its own playbook yet — one is on the way. For now, Brand Monitoring training covers the same foundation.

Open the playbook

Media Relations & Outreach

Build journalist relationships and manage outreach — no search setup needed.

Now pick how you want to learn

Training courses:

Recommended workshops:

Get Started with Media Relations Monthly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Influencer Marketing

Find, vet, and manage influencer partnerships with Klear.

Now pick how you want to learn

Recommended workshops:

There's no live workshop for this yet. Watch the recordings on demand instead:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Campaign Management

Monitor and measure the impact of a specific campaign.

Now pick how you want to learn

Training courses:

Optional — for advanced searchers

You don't need Boolean to get started — the AI Search Assistant builds your search for you. If you want to write Boolean yourself, these go deeper:

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Market & Industry Research

Understand industry trends and market movements.

Now pick how you want to learn

Training courses:

Optional — for advanced searchers

You don't need Boolean to get started — the AI Search Assistant builds your search for you. If you want to write Boolean yourself, these go deeper:

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Open the playbook

Consumer Intelligence

Understand what consumers care about and how that's shifting.

Now pick how you want to learn

Recommended workshops:

Get Started with Media Monitoring in Explore Weekly
Get Started with Alerts, Digest and Monitors Monthly
Get Started with Report Building Biweekly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbook:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

No playbook for this one yet. The hub has the closest matches in the meantime.

Open the playbook

AI Monitoring

Monitor how AI platforms and models talk about your brand — Mira Studio, GenAI Lens, and Meltwater MCP.

Now pick how you want to learn

Recommended workshops:

Get Started with Mira Studio Offered regularly
Register on the training calendar

Can't wait for the next session? These are recorded too:

Watch on-demand recordings

Use case playbooks:

Step-by-step video playbook

Prefer to work through it yourself at your own pace? This video playbook walks you through the exact setup, step by step.

Meltwater MCP just launched, so training isn't live yet, but a playbook is coming soon.

Open the playbook

GEO quick action guide

Want to show up in AI answers? This guide walks through the actions that make your brand easier for AI platforms to find and cite.

Open the GEO guide
Meltwater Academy

Courses by product

Already know the capability you need? Go straight to it.

All courses →
Fellow playbooks

Learn from people doing the job

Fellows are customers who go deep on one use case and share how they actually work. Real practice, not a product tour.

Apply to be a Fellow →
Playbook live Katie Washington, Brand Monitoring & Reputation Management Fellow, Marketing Manager, Atrium Hospitality. Playbook live.
Playbook coming soon Lauren Cabrera, Risk & Crisis Management Fellow, Global Consumer Insights Analyst at Ford Motor Co. Playbook coming soon.
Competitive Benchmarking Fellow TBA
Media Relations Management Fellow TBA
Influencer Marketing Fellow TBA
Campaign Management Fellow TBA
Market & Industry Research Fellow TBA
AI Visibility Now selecting
Content Distribution Fellow TBA

Live Workshops

If you prefer live sessions join one of these workshops to learn from Experts