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Courses, Live Workshops, Use Case Playbooks and Experts Tips to help you get the most from Meltwater

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Meltwater Academy Courses

Explore courses built to help you get more out of Meltwater.

More than 100,000 professionals use Meltwater Academy to build skills that make their daily work easier, faster, and more impactful.

You’ll need to create a Meltwater Academy login to ensure your name appears correctly on Certifications and Badges.

Explore Courses

Core Certification
Learn how to build effective media monitoring searches and interpret coverage.
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Advanced Certification
Learn advanced Boolean logic, identify influential mentions, and benchmark competitors.
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Mira Studio

AI Prompt Writing
Learn how to use generative AI for insights, strategy, and crisis response.
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Analyze

Creating an Analyze Dashboard
Build dashboards to surface trends and track performance.
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Newsletters

Create Newsletters
Build automated recaps and daily clips that scale with your team.
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Media Relations

Media Relations
Discover journalists, build lists, send outreach, and track engagement.
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Klear Courses

Influencer Marketing Foundations
Learn creator discovery, influencer analysis, and campaign setup.
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Influencer Marketing Advanced
Master advanced workflows, optimization, and performance insights.
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E-Commerce Management
Integrate commerce, manage payouts, coupons, and track conversions.
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Explore+

Viewer Course
Learn how to navigate Explore+ Discovery, Analytics, and Insight Pages.
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Engage

Publish
Plan, schedule, and publish social content at scale.
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Conversations
Manage and collaborate on real-time audience engagement.
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Workshops This Week

Join our Live Session to Learn from Experts

Missed a Workshop?

Check out our video vault to access on-demand recordings of previous workshops.

Watch Workshop Recordings

Learn From Others

Our Experts With Insights program helps customers develop their own thought leadership with an established global audience. Apply to be an Expert and speak at one of our next events or host a virtual roundtable.

Apply to Be an Expert

Learn tips from our CEO

🎥 Video Tip 1: Unlocking Value with Owned & Paid Social Content in Explore

🎥 Video Tip 2: Don’t Just Count Mentions—See What’s Driving Them

🎥 Video Tip 3: Smarter Searches, Better Stories

How to implement strategies around LLMs and GEO

Listen to our Experts Podcast

Episode 2: Crisis Comms in Real Time, with Cloudflare & Roblox

Episode 11: How to Stay Even Keeled When Internal Comms Gets Turbulent

Episode 7: Crafting Stories with Data (York University)

Episode 4: Mastering Social Intelligence with the CSO of D-TAG Analytics

Join our New to Meltwater Group

Get Weekly Product Tips

Tutorial

❄️ Bundle Up Your Coverage – Using Filters

As temps drop in the northern hemisphere and mentions rise, it's the perfect season to bundle up… your media monitoring.Whether you’re tracking U.S. o

🦃 Clock Out with Confidence: Your Pre-Holiday Checklist

How to Prep Your Meltwater Monitoring Before PTOBefore the ovens preheat and the OOO auto-replies kick in, teams like Butterball® turkey can already c

Tutorial

🍭 Which Candy Brand is Winning Halloween?

Whether you’re new to Meltwater or just creeping into Unified Dashboards for the first time, building a Benchmark Report doesn’t have to be scary. In

Use Case Playbooks

Video Guides that walk you step by step through the product

Maturity Model Assessment

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