- - Discuss Meltwater Product
  - Product Rookie12
- - Product Help Overview
  - Product Help
  - Radarly4
Product Updates
User Groups
Academy
Events
Meltwater

What is mCommunity?

mCommunity is your hub to connect, learn, and get inspired by like-minded individuals in your field to unlock the full potential of Meltwater products, practices, and your career. Join our #FriendsWithInsights community today and collaborate with the best minds in the industry to take your business to new heights.

Use your Meltwater username and password to log in.

379 Topics
1,000 Replies
5,236 Members

Have a question?

Get to know mCommunity

Ask a Question

The community is here to help

User Groups

Find a Chapter by city, language or topic

Product Updates

Stay up to date on the latest releases

Submit an Idea

Submit and vote on product ideas

Become a Beta Tester

Have a say in our product development

Job Board

Share open positions with our Academy Learners

Connect, Learn & Inspire

Topics
Conversations
Help others

Discuss Meltwater Product

Get resources & share product tips and best practices

Product Rookie

12 topics
22 Replies

TracyholdenHelper

Media Monitoring Contractor

Skyhigh Security is seeking a detail-oriented Media Monitoring Contractor to assist us on a part-time basis with our media monitoring service, Meltwater. In this role, you will be responsible for learning the user-friendly media measurement tool, analyzing the media coverage for Skyhigh Security and its main competitors on a monthly basis, and using the data to provide a monthly report. The position is remote and requires approximately 8-10 hours per month. Note this may be slightly more to start. If you’re interested, please visit the job post on Upwork: https://www.upwork.com/jobs/~01eb4be43e1d2b85ec?

Marty.SloanemEmployee

Narrowing down your results to just headlines using the 'title:' boolean operatorBest Practice

As you start your journey with our platform, we understand that one of the first things you'll likely do is search for all the content related to your brand or competitors. Often, you may want to focus on analyzing the data or specifically find articles where your brand or competitor is mentioned in the headline. This is where the "title:" boolean operator becomes incredibly useful. Let's take a look at the total number of news hits (with the news source filter selected) that contain the keywords "Warby Parker" somewhere in the article. As you can see from the screenshot, there were 3.22k articles last month. The first two examples merely mention Warby Parker passively, listing it among other brands that have received funding. Now, let's update the advanced boolean search from simply "Warby Parker" to title:”Warby Parker” and observe the results. As you can see, the total number of results dropped down to just 11% of the original count, with only 364 news articles. Instead of six spi

kelly.bebenekmEmployee

Q1 Radarly Releases: Query History, Hide Terms and new Filters

Now that Radarly customers are part of mCommunity, we wanted to ensure all releases were available. Here are the Product Releases Radarly saw in Q1 2023: Insights Pages: Hide Terms Query Tab: History of Query Modifications and Authors Settings: Filter out data with new Exclusion Query filter Insights pages: Date Range Display Option Insights pages: Queries organized by workspace in the filter panel of project Insights Page: ‘My accounts’ filter available Exclusion Query: History of Query is now available Insights Pages: Hide Terms Release Date: January 09.2023What is it?Users can hide terms in any Insight Pages' card as long as it had one of the following attributes:Hashtag Mentions Named Entities Keyphrases AffectsThis action, available for both word cloud and bar chart, is reversible. Indeed, you can very well choose to restore any term you have previously hidden.What’s the value? This action allows users of the Insight Pages to make a more thorough analysis by dismissing terms

TMcFeeleyExplorer

If I want to receive a daily/2x daily email of my media hits, how do I set that up?

Can I get an email each morning that contains the day’s media hits of my saved searches?

Jacinda EspinosamEmployee

Explore for Media Intelligence: Instagram Monitoring in New Media Intelligence Packages + Connect Multiple Instagram ProfilesExplore for Media Intelligence Update

Making Instagram monitoring standard for all customers on any of our new packages! What is it?Instagram monitoring has been added to our Media Intelligence Essentials and Media Intelligence Advanced packages at all levels. We have also changed the rule that required a Facebook account to only have 1 Instagram connection at a time. Now, when connecting Instagram Business profiles to Meltwater, if you have multiple Instagram profiles connected to a single Facebook account, you can connect them all! 🤩 What’s the value?We’ve upgraded applicable customer accounts to now include monitoring for Instagram - one of the world’s most popular social media platforms with over 2 billion monthly active users, for no additional cost! This is an expansion of our core data offering, which includes social data such as Twitter, Facebook, and YouTube, as well as blogs, and over 300,000 online news sources, including The New York Times, Associated Press, and Financial Times. These updates have been reque

Jacinda EspinosamEmployee

Klear: Custom Landing Page Builder in RecruitKlear Update

Use enhanced templates to create professional quality landing pages What Is It?Klear has revamped the landing page builder in Recruit with easy to follow templates to create professional quality pages in just a few minutes. You can customize all imagery, copy, fonts and colors to make your page match your brand look and feel. What's The Value?Build Trust: Making a great first impression is an important step in relationship building. Custom landing pages provide a dedicated space that sparks excitement and represents your brand to start nurturing relationships. Save Time & Resources: Create an impressive landing page on your own in a matter of minutes, with no designer or additional budget required! Recruit Smarter & Faster: Share landing page links on your brand social channels & with your community management team to direct inbound partnership inquiries (existing fans) & include in outbound outreach (Mass Email) to organize and grow your influencer network. Learn m

Jacinda EspinosamEmployee

Meltwater Homepage: Pick Up Where You Left OffHomepage Update

Jump directly back into your common projects with a new personalized homepage view! What is it? Located on the Homepage above the Product Overview section, Pick Up Where You Left Off is a new tile view of up to six of your most recently used features, projects, or workflows, with date and time stamps indicating last access, including Explore, Monitor, Custom Dashboards, and Media Relations (Outreach). What’s the value?Simplified workflows: Instantly jump back into your previously initiated work, directly from the Homepage. Unique to each user: with date/time stamps for a complete, high-level view of your projects at one time - even projects spanning multiple product areas. Learn more in the Help Center:How to Navigate Meltwater

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

Boolean Wizards Academy Group

Boolean Practice 2: NEAR, ONEARPractice

Boolean Practice 2 (NEAR, ONEAR) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, NEAR, and ONEAR and quotations. Scenario 1 👽Find documents that mention Yoda and Luke Skywalker within 6 words of each other. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. These keywords should appear within four words of the keyword drive-through. Scenario 3 ✈Find documen

Marty.SloanemEmployee

The quick and easy reportNew Customers

Hello mCommunity! I am Marty Sloane, leading up the North American Implementation and Onboarding team. I am excited to welcome our newest users to Meltwater. My team’s focus is to get our customers up and running on Meltwater as quickly as possible. One question we get asked quite frequently is, “What is the quickest way that I can spin up a report about my brand or competitor across all media?” Allow me to answer how you can create a quick and easy omnichannel report in less than 5 minutes. From your home page, simply input the name of your brand or competitor in the search bar. I’ll use Warby Parker as an example. From your search, select the “Company” below. Now we are brought in Meltwater’s Media Monitoring platform, Explore. Let’s now select the time frame we wish to analyze. I’m going to select the last 30 days by using the date picker in the top right corner. Next, we’ll want to select which tab of Explore we wish to create a report from. The most popular are the Overview o

If you aren't logged in, you are missing out on content.

Community Tour

Events Calendar

Reputation Leaderboard

Show full leaderboard

Show full leaderboard

Product Help

Product Help

Radarly

4 Articles

Need more help?

Meltwater Platform Set Up

Learn everything you need to know to set up your Meltwater Account

Meltwater Help Center

Helpful Articles on all things Meltwater

Contact support

Click on link and contact our Support Team via the blue chat bubble

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Meltwater Product Login

Log in to the community

Use your Meltwater Product Login

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK