Meltwater Product Gym

If you missed our Product Workshop, Mira Companion: What's New and How to Use It, we've got you covered! Watch the recording below as Louise Henderson, Product Manager for Mira Companion, walks through the latest updates to Mira Companion, including its evolution into an AI agent that can help you analyze data, build and refine searches, and take action directly within your Meltwater workflows. Louise also shares practical examples of how to use Companion today and a sneak peek at what's coming next! We Covered: Understanding the difference between Mira Companion and Mira Studio, including when to use Companion as your always-on assistant within Meltwater versus Studio for more complex projects and content creation Using Mira Companion in Unified Dashboards to analyze trends, summarize sentiment, identify potential crisis topics, and add AI-generated insights directly to your dashboards Building, saving, and refining Boolean searches in Explore using natural language, including fix

If you missed our November 5th Product Workshop covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Comment a screenshot of the Alert, Digest report, or Monitor view you made for Mission #3 Watch the rec

If you missed our 5th November Product Hour covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry, we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches 🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screenshot of the settings or alert you’ve set up for Mission #3 Watch the recording here:   

If you missed our November 5th Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

If you missed our 20th October Product Hour covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower to sort, filter and interpret the results to better drive your brand strategy.  💡 In this session we learned: How to create a search for your brand and use the Mira Companion to expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  We also introduced the range of boolean operators available to you Check out this article for the complete library of Boolean operators.   🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screensh

If you missed our November 3rd Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

If you missed our October 29th Getting Started with Media Relations; don’t worry, we’ve got you covered! Watch the recording below to learn all about our Media Relations tips and tricks for optimal use and the ideal workflow!  In this session we covered: Best practices when searching for new journalist profiles and new product releases such, the new Homepage experience, and AI profile insights How to manage Media Lists (e.g., merging, comparisons, removing unsubscribes) Best practices when searching for new journalist profiles Advance use cases like reporting on the success of your press releases or media pitches.   Watch the recording here:  

If you missed our special Meltwater Fellow Workshop, Turning Brand Monitoring Data into Organizational Change, we’ve got you covered! Watch the recording below as Katie Washington, Marketing Manager at Atrium Hospitality and our Brand Monitoring & Reputation Management Meltwater Fellow, walks through her real-world approach to monitoring brand reputation, analyzing customer sentiment, and turning Meltwater insights into actionable recommendations. Using one of Atrium Hospitality's independent hotels as an example, Katie demonstrates how she uses Meltwater to uncover what's shaping brand perception, identify opportunities for improvement, and share meaningful insights with stakeholders across her organization. We Covered: Building and refining Boolean searches in Explore, including brand name variations, geographic keywords, and AI Search Assistant to capture relevant conversations Filtering out irrelevant mentions and owned social content to focus on what customers, guests, and o

If you missed our October 29th Product Workshop, What's New and What's Next With GenAI Lens, we've got you covered! Watch the recording below as Cody Crawford and Nate Pallen walk through the latest GenAI Lens updates, new AI-powered features, and improvements designed to help you better understand your brand's visibility across AI platforms, identify opportunities to improve your presence, and turn AI insights into actionable strategies. We Covered: Using the upgraded AI Recommendations to identify opportunities to improve your brand's visibility, understand why recommendations are being surfaced, and access more detailed action steps Introducing the new Accuracy Checker to help identify inaccurate or disputed claims about your brand in AI-generated responses and understand which sources and models are contributing to them Using personas to analyze AI visibility and insights through the lens of different audiences Getting more from the enhanced Sources tab, including new citatio

In this October 22nd Product Workshop, we introduced Mira Studio, Meltwater’s newest AI-powered teammate designed to simplify how you access brand, competitor, and market intelligence—no Boolean skills required. Mira does the heavy lifting, turning simple prompts into strategic insights in seconds. 💡 In this session we learned:  A walkthrough of Mira Studio’s intuitive interface Real-world use cases and prompt examples Best practices to maximize Mira’s capabilities Using Mira Projects to tailor AI to your brand  Mira Tips & Tricks: If you type in # a drop-down will appear that will populate your saved searches and you can select it, instead of having to remember your search names. E.g. Can you tell me what the news was for #… from the last 30 days? Using a saved search when prompting Mira is ideal. Use it when you want Mira to use a pre-defined dataset. When you’re researching and exploring topics we recommend not using a saved search. 🚀 Take part in this month’s Meltwater

If you missed our 22nd October Product Workshop covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder!  💡 In this session we learned: How to use searches to build the foundation for comprehensive reports How to interact and filter the data in your dashboard.  How to customize your reports to hone in on the data you need 🚀 Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Post a PDF, PPT or Web Link of the dashboard you built for Mission #4 🎥 Watch the Recording  

If you missed our October 27th Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

If you missed our Product Workshop, Advanced Strategies for Influencer Marketing with Klear, we’ve got you covered! Watch the recording below as Zach walks through advanced Klear features and workflows designed to help you find creators who better align with your brand, streamline recruitment, improve campaign management, and get more from your influencer data. We Covered: Using AI Personalization to define your brand persona and ideal influencer personas, helping Klear identify creators who better align with your brand and campaign goals Building creator application forms with Recruit and setting criteria to automatically approve or decline applicants based on specific metrics Finding new creators through both AI-powered discovery and classic search across Instagram, TikTok, and YouTube Understanding the difference between the creator data available in Klear and first-party metrics, such as impressions, that become available when creators authenticate their accounts Keeping ca

Walk through Product Tours from Meltwater's 2026 Year-End Release across social listening, media monitoring, influencer marketing, AI visibility and MCP (model context protocol).  Simply click the links below to view a multi-step walkthroughs. Year-End Release Product Tours   Adaptive Analytics in Explore and Explore+ AI Search Assistant in Mira Companion Influencer Discovery Influencer Campaign Analytics Claude MCP Overview Flow ChatGPT MCP Overview Flow GenAI Lens: AI Visibility Tracking GenAI Lens: Brand Set-Up and Suggested Prompts GenAI Lens: Media Outreach, Prompt Volumes, AI Site Traffic, LLM Executive Report, and AI Accuracy Checker 

News, social conversations, and AI-generated answers are increasingly interconnected and moving faster than traditional monitoring workflows can handle. Meltwater is evolving to help teams connect those signals, turn them into decision-ready intelligence, and bring that intelligence into the tools and workflows where work happens.  This shift is shaping what we’re announcing with our 2026 Year-End Release: See and influence AI visibility with GenAI Lens and our new AI Accuracy Checker. Identify and prioritize reputation risks with Reputation Intelligence. Move from insight to executive-ready work with Mira Companion, Mira Studio, Story Flow, and Unified Dashboards. Bring Meltwater intelligence into the tools where work happens with MCP and the Meltwater Agent for Slack. Together, these innovations help you move from scattered signals to a clearer view of what is shaping perception and from analysis to confident decisions. Explore the Year-End Release resources on this landing page to s

Here you’ll find the 2026 Year-End Release updates and resources for Explore and Explore+. Learn how to set up monitoring, find the signals that matter, understand what’s changing, and turn intelligence into action. Product Updates Meet the New Mira Companion — Mira Companion offers contextual help across Meltwater—build searches, research articles and journalists, understand your data, and turn insights into reports. Bulk Upload Users via CSV or Excel — Account Admins can provision users in bulk with a CSV template. Explore/+: AI Search Assistant Updates — Mira Companion’s AI Search Assistant now uses Explore’s unified search API, with an AI Insights widget and date range selector. Explore/+: Updated Topic Clusters Widget — AI-generated Topic Clusters now surface more relevant themes for the search you’re analyzing. Compare Updates — Compare makes side-by-side analysis more meaningful with flexible segmentation, date controls, trend scaling, and keyword rankings. Instagram Hashtag Man

Here you’ll find the 2026 Year-End Release updates and resources for Klear. Explore how to discover creators, manage campaigns, measure content, and build stronger influencer relationships. Product Updates Instagram Reels Views for All Creators — Track Instagram Reel views for every creator on your roster, including unconnected accounts. AI Discovery Search by Default — AI Discovery is now Klear’s default creator search, with expanded platform support, content matching, richer criteria, and AI reasoning. View-Only Role — Give Klear users tailored access with updated roles, a new View Only role, and payment and agreement controls. Manager Member Funnel View — Organize campaign influencers by stage and update their status with drag-and-drop. Advanced Campaign Connect Filters — Use flexible, combinable filters in Campaign Connect to find and message specific influencer groups. Manually Add & Measure Snapchat in Campaigns — Add Snapchat Spotlight videos and Stories to Klear campaigns a

Here you’ll find the 2026 Year-End Release updates, training, and resources for Media Relations. Explore how to find the right contacts, personalize outreach, manage relationships, and measure earned impact. Product Updates Outreach Personalization — Build one pitch for your journalist list, then personalize each message before sending. Relationship Activity Tracking — Keep one shared record of every pitch, reply, note, and list update. Journalists Beyond Your Package — Search Meltwater’s global media database—not just your subscription—to discover more journalists and outlets. Podcast Searching — Search 20,000 podcast contacts worldwide. Pitch Tracking Enhancements — Organize, export, and track pitch results over time. More Relevant Search Cards — See relevance signals and take key actions directly from Media Relations search cards. Courses and Training Media Relations Core Course — Get up to speed with the refreshed course, covering the workflow from setup through first outreach. Pla

Here you’ll find the 2026 Year-End Release updates and resources for Analyze, Alerts, and Newsletters. Explore how to make insights easier to find, manage, share, and act on—from customizable dashboards and AI briefings to clearer, more targeted alerts. Dashboards AI Visibility Dashboard Template — The new AI Brand Visibility template shows how ChatGPT, Gemini, Claude, Perplexity, and other AI platforms describe your brand. Widget Library Search and Descriptions Enhancements — Find the right widget faster with expanded search and descriptions for more than 200 widgets. Manage Scheduled Reports — View, edit, pause, activate, and delete every report schedule created for a dashboard from one centralized panel. Earned Media Value Widgets — See the monetary value of earned social engagement across dashboards, content streams, and exports. Newsletters and Newsfeeds Share Newsletters as a Link with AI Briefing — Share newsletters as links with AI briefings of their top themes, ready for Slack

Here you’ll find the 2026 Year-End Release updates and resources for Meltwater MCP. Learn how to bring governed Meltwater intelligence into the AI tools you already use—and manage access, usage, and spend. Product Updates Meltwater MCP Expanded Access — Bring governed, cited Meltwater intelligence into Claude, ChatGPT, and other compatible AI tools. Access insights, create reports, and track alerts where you work. Meltwater MCP Credit Dashboard — Track adoption, usage, remaining credits, and spend in one place. Product Tours Meltwater MCP x Claude Meltwater MCP x ChatGPT Help Center Resources Getting Started with MCP Tracking MCP Usage MCP Plugin in ChatGPT Connect Meltwater in Claude

Here you’ll find the 2026 Year-End Release updates and resources for Mira and Meltwater’s AI assistants. Explore how to bring intelligence into everyday workflows, get contextual help across Meltwater, and turn complex stories into clear, shareable insights. Product Updates Agent for Slack — Bring trusted Meltwater insights into Slack with the Mira-powered Meltwater Agent. Meet the New Mira Companion — Mira Companion offers contextual help across Meltwater—build searches, research articles and journalists, understand your data, and turn insights into reports. Story Flow Agent — Story Flow traces how a news story started, spread, and evolved, then delivers a structured, cited brief you can share. Help Center Resources Mira Studio — Explore Mira Studio help center and mCommunity resources. Getting Started with the Meltwater Agent for Slack Using Mira Companion

Here you’ll find the 2026 Year-End Release updates and resources for GenAI Lens. Explore how to monitor how AI represents your brand, track changes in visibility, and turn those insights into action through reporting, recommendations, and GEO guidance. Product Updates GenAI Lens Dashboard Template — The new AI Brand Visibility template in Analyze shows how ChatGPT, Gemini, Claude, Perplexity, and other AI platforms describe your brand. Add 13 GenAI Lens widgets to any dashboard. Entity Mention Rate Change Alert — Get alerts when a tracked brand’s Mention Rate rank changes significantly between GenAI Lens data runs. GenAI Lens Branded Web Reports — Branded Web Reports provide eight tabs of LLM visibility insights for your brand. GenAI Lens Mistral Add-On — Mistral is now available as an add-on source, bringing GenAI Lens coverage to 11 AI sources. Assigning Brands to Topics — Assign brands to topics for more targeted weekly AI Recommendations. Product Tours AI Visibility Tracking Brand

Here you’ll find the 2026 Year-End Release updates and resources for Trends Center. Explore how to bring emerging trends from across channels into one view, validate the signals that matter, and turn them into recurring Trend Digest reports. Product Updates Overview Tab — Overview is now the default Trends Center view, bringing trends from TikTok, X, Instagram, and Curated News together in one place. Validating Trends Results — Rate the quality of trend lists with a thumbs-up or thumbs-down and optionally share feedback for each channel tab. News Tab — Trends Center now includes News Trends, bringing the total to four trend sources. Google Trends Tab — Google Search Trends adds trending Google queries as a new Trends Center channel. Create Digest from Trends — Create recurring Trend Digest reports directly from the Overview tab. Help Center Resources Overview Tab Validating Results News Tab Google Trends Tab Creating Digests in the Overview Tab

If you missed our October 26th Product Workshop covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder!  In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need If you would like to view the sample report created on today’s call you can check it out below: Adidas Sample Report Password: 123 Watch the recording here:  

If you missed our October 22nd Getting Started with Media Relations; don’t worry, we’ve got you covered! Watch the recording below to learn all about our Media Relations tips and tricks for optimal use and the ideal workflow!  In this session we covered: Best practices when searching for new journalist profiles and new product releases such, the new Homepage experience, and AI profile insights How to manage Media Lists (e.g., merging, comparisons, removing unsubscribes) Best practices when searching for new journalist profiles Advance use cases like reporting on the success of your press releases or media pitches.  Join the Power User Group to get access to beta features and new updates  Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Comment a screenshot of the media list you made for Mission #5 Watch the recording here: