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Best Practices - Explore: Writing Brand Searches

CheyennemEmployee

Explore

A brand search can be a search for your own brand, an additional brand at a company, or a competitive brand. Before building your query, you should research a few items about the brand: Brand website Social channels Hashtags to include Additionally, use Meltwater's Brand Search Checklist to ensure you have everything you need ahead of building your search. Note: As a best practice, a brand search should include the recommended boolean categories. If you are creating a comparison search be sure to use the same categories in each search query.Boolean Categories Brand NameInclude the brand name and variations of it. Abbreviations, acronyms, unofficial names, nicknames, slang, etc., should all be included. If the brand name has any translations for other languages or is under another name in other areas of the world, be sure to use those as well. ("Coca Cola" OR Coca-Cola OR Coca_Cola OR Coke) HashtagsInclude unique brand-sponsored hashtags. These can usually be found in a Twitter or I

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Meltwater API & IT Resources

CheyennemEmployee

Meltwater Integrations & APIs

Third-Party Integrations and APIs can both be found in the Accounts drop-down in the left-hand navigation bar. There are currently five integrations you can make directly within MeltwaterSlack Microsoft Teams Bit.ly DingTalk Generic Webhook Domo Power BI Looker Studio Slack Connect your Slack account to automate Meltwater alert delivery directly to a specific channel. Learn more about Connecting Your Slack.Microsoft Teams Connect your Microsoft Teams account to automate Meltwater alert delivery directly to a specific channel. Learn more about Connecting Your Microsoft Teams.Bit.ly Connect your Bit.ly account to shorten links in Meltwater Engage when Publishing, to utilize Link Click analytics, directly within your bit.ly account. Learn more about Connecting Your Bit.ly.DingTalkConnect your DingTalk account to automate Meltwater Smart Alerts directly to the app. Learn more about Connecting DingTalk.Generic Webhook Receive Smart Alerts through any messaging service by integrating a

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🍭 Which Candy Brand is Winning Halloween?Tutorial

Cris RicemEmployee

New to Meltwater

Whether you’re new to Meltwater or just creeping into Unified Dashboards for the first time, building a Benchmark Report doesn’t have to be scary. In this spooky season, we’ll show you how to conjure up a candy brand showdown using our Benchmark dashboard templateLet’s say you’re tracking some of the biggest names in the candy aisle like Hershey’s vs. Skittles vs. Haribo — and you want to compare them side by side to see who’s getting the most buzz.Let’s unwrap it step-by-step:Step 1: Start with Saved SearchesBefore you can benchmark anything, you need to be tracking each candy brand.Head to Explore from the left-hand navigation menu and create a Saved Search for each brand:Hershey’s Skittles Haribo (or your own mix of favorites!) Need help building brand searches? Check out our Brand Monitoring Toolkit 🍬 Step 2: Create Your Benchmark DashboardGo to Analyze from the left-hand navigation menu Click Create Unified Dashboard Select the Benchmark template and hit Next Select the Saved Se

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Agent for Microsoft (Copilot/Teams)

kelly.bebenekmEmployee

Teams Agent: Adding Prompts

Adding Prompts to the Meltwater Agent for Microsoft Teams You can create new prompts in the Meltwater Agent for Microsoft Teams and save them either to your personal library (User Prompt Tab) or the company library (Company Prompts) for broader use. Establishing clear naming, categories, and audiences will make it easier for your team to find and use these prompts consistently. Adding Prompts to the Meltwater Agent for Microsoft Teams Creating a New Prompt Prompt Governance Best Practices Creating a New Prompt Follow these steps to create and save a prompt: Click + Create a Prompt This opens the setup screen for adding a new prompt. Title Box Add a clear title. We recommend using a naming convention that includes your team name, use case, and date created. Example: “CommsTeam – Crisis Response – Feb2025” Category Click on Category box and choose or create a category. To create a new category, type the category name then select +Add item. If no catego

CheyennemEmployee

This help center article is designed to assist with answering the most common questions users have when using Radarly. Table of contents: What's the Radarly Academy? How to add a user in a project in Radarly? I created a query but I can't see it in my Radarly workspace Why can't I see my social account data in the workspace within Radarly? How can I compare earned vs owned posts in Radarly? How can I tighten the analysis to hours in Radarly? How does the wordcloud work in Radarly? How can I exclude X (formerly Twitter) replies and Facebook comments to my posts in Radarly? What if I can't update a query in Radarly? Can I combine different boolean operators in Radarly? What corresponds to the preview when I create a query in Radarly? I created a query in Radarly, but I see no data? What is the difference between an influencer group and a corpus in Radarly? I created a query based on a corpus but when saving it, Radarly tells me that an error has occurred, why? How estimated reach is calc

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CheyennemEmployee

Radarly: Understanding the Tagging Grid

This article will cover:Understanding the Tagging Grid Required Fields Creating or Modifying Triggers Custom Fields Understanding the Tagging Grid Radarly's analysis grid allows you to add labels and qualify your publications manually or automatically, it also allows you to create your own post criteria in order to obtain the required information. It is available for each publication of the listening as part of Radarly and the data is also exportable in Excel and CSV format. Required Fields By default, Radarly's posts are automatically qualified for the "required fields": sentiment, languages, countries, and keywords. Sentiment:The tone of content is detected automatically by AI as well as the detection of emoticons and emojis. The 4 tones are: positive, neutral, mixed, negative. Language:Radarly's algorithm automatically qualifies the language of posts. The statistics are visible in the Languages tiles on the Post & Analytics page. To change it, choose the language from the list

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CheyennemEmployee

Radarly: Organizing Your Workspace Information

This article will cover:Understanding Workspaces Adding Queries to Your Workspace Adding and Customizing the Views and Widgets of the Analytics Details Adding Social Accounts to the Workspace Adding a Benchmark Entity to the Workspace Adding a User to the Workspace Understanding Workspaces Workspaces allow you to visualize and modify your project's data. Create new workspaces Workspaces existing in the project will be shown here Add queries to the workspace Customize the widgets on the workspace Activate / Deactivate discovery AI function Add your own social media accounts to the workspace Add / remove benchmark entities Add / remove users who can access the workspace Adding Queries to Your Workspace Click on the workspaces tab Choose the workspace you want to change Click + to add a query that you have created beforehand in the query parameters. Adding and Customizing the Views and Widgets of the Analytics Details Click on the workspace tab Choose the workspac

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CheyennemEmployee

Radarly: Creating a Benchmark Entity

You can create and edit benchmark entities from the Radarly settings. 1. Open Settings (1) and then the Benchmark Tab (2). 2. Select an existing benchmark (1) or click + to create a new one (2). 3. If it is a new benchmark, name it (1) then click Add Social Accounts (2). 4a. To add a social account that does not belong to you (a competitor for example). Choose a platform (1), click Search for an Account (2), enter the name of the brand or person you want to follow (3), click Add for each account you want to follow. Finally, click Update (5) to validate your changes. 4b. To follow your own social accounts (already connected in Radarly). Choose a platform (1), click on My Accounts (2), click Add for each account you wish to follow (3). Finally, click on Update (4) to validate your changes. 5. Add your benchmark to a workspace. Open the Settings (1) then open the Workspaces Tab (2) Select an existing workspace (1) or create a new workspace (2), then open the benchmark entities box (3)

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CheyennemEmployee

Radarly: Query Library

Having a good query structure is essential as it leads to valuable insights being processed into Radarly. However, when you do not have a good query structure in place, it can lead to poor data processing. Users within Radarly have the feasibility to create their own queries, however it can be the case where users are not familiar with building queries. We have created a solution in Radarly, where you can now have a ready-to-use catalogue of brand queries from different industries. These queries can be used across different workspaces. (Please note, all queries in our catalogue have been certified by Linkfluence experts.) Note: Today (September 2020) the Linkfluence library of queries offers to the users a list of 140 brand queries. We are now focusing on brand queries, but it aims at including categories, drivers. This article will cover:Benefits How it Works Feature Activation Benefits Consistency of data across your projects, workspaces, and teams Simplified governance of data so

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