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In this November 12th Product Workshop, we introduced Mira Studio, Meltwater’s newest AI-powered teammate designed to simplify how you access brand, competitor, and market intelligence—no Boolean skills required. Mira does the heavy lifting, turning simple prompts into strategic insights in seconds. In this session we learned:  A walkthrough of Mira Studio’s intuitive interface Real-world use cases and prompt examples Best practices to maximize Mira’s capabilities Using Mira Projects to tailor AI to your brand  Mira Tips & Tricks: If you type in # a drop-down will appear that will populate your saved searches and you can select it, instead of having to remember your search names. E.g. Can you tell me what the news was for #… from the last 30 days? Using a saved search when prompting Mira is optional. Use it when you want Mira to use a pre-defined dataset. When you’re researching and exploring topics we recommend not using a saved search. Take part in this month’s Meltwater La

If you missed our November 12th Product Workshop covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder!  In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need If you would like to view the sample report created on today’s call you can check it out below: Adidas Sample Report Password: 123 Watch the recording here:  

Turn signals into informed action.A shift in your brand’s reputation rarely arrives with a flashing warning light. It usually starts as a small shift in coverage, sentiment, or emerging activity in a category. This playbook guides you through creating a Reputation Intelligence dashboard that separates the signal from noise/helps you spot that shift, understands what is shaping perception, and prioritizes the coverage that needs attention. Then package those signals into a stakeholder-ready report. Before You Begin  Prepare Your View Step 1: Create your Reputation Intelligence dashboard Step 2: Schedule a Reputation Intelligence Digest Monitor & Investigate Reputation Signals Step 3: Spot movement in the Reputation Overview Step 4: Find the driver Step 5: Validate the evidence Step 6: Build the takeaway Review & Communicate Findings Step 7: Share a live dashboard during active moments Step 8: Export a static view for follow-up reporting Step 9: Strengthen future monitori

Thank you to everyone who joined us for Meltwater’s Year-End Release 2026. This release helps PR, Communications, Marketing, Research, and Insights teams answer bigger questions by bringing news, social, and AI signals together. In the sessions, we showed how narratives form and spread across today’s connected information ecosystem, and how to find the reputation drivers that need your attention. We also covered how to act on them through content, earned media, journalists, and creators. Along the way, we demonstrated how GenAI Lens, Reputation Management, Mira, AI Agents, and Meltwater MCP show you how AI sees your brand, help you manage emerging risks, and deliver answers wherever you work. We offered breakout sessions for PR and Communications and for Marketing, Research, and Insights, so you can watch the one that fits your role, or both:  Year-End Release 2026 Keynote   Year-End Release Webinar with Marketing Deep Dive  Year-End Release Webinar with PR Deep Dive  

You've built a search. You now have more coverage flowing in than you have time to read. Ask a question in plain language, and Mira reads across your coverage and answers with sources attached. Executive briefs, sentiment shifts, competitor moves, journalist angles — the things that used to take an afternoon take a few minutes. Complete your training These resources will get you up to speed:🛠️ Get Started with Mira — register for the live workshop, offered monthly. Earns 100 points. The workshop walks through Mira live, and you can ask questions as you go. Take this 3-question quiz during or after the workshop as a fast-track to 100 points  If you are new to prompting AI, we also recommend our AI Prompt Writing for Communication & Marketing Professionals course (15 mins).  Mission Pick a prompt, run it against your brand, and share what you learned. Steps to complete your mission 1. Open Mira and pick a prompt Open Mira Studio from the left-hand navigation and browse the Prompt

If you missed our APAC Advanced Product Workshop covering our favourite advanced boolean techniques don’t worry, we’ve got you covered! Watch the recording below to see how to utilize the AI Search Assistant, use advanced boolean operators, and set up custom categories!  In this session we learned: When to move from using the AI Search Assistant to more advanced search techniques. How to conduct comprehensive brand searches to turn your data into valuable insights. How to integrate information from websites, social handles, and Facebook pages into your search strategies effortlessly. How to utilize advanced filters and created custom categories to tailor search outcomes to your specific needs. Watch the recording here:   

If you missed our November 10th Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

If you missed our November 10th Product Workshop covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Comment a screenshot of the Alert, Digest report, or Monitor view you made for Mission #3 or take this

If you missed our 10th November Core Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower to sort, filter and interpret the results to better drive your brand strategy.  💡 In this session we learned: How to create a search for your brand and use the Mira Companion to expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  We also introduced the range of boolean operators available to you Check out this article for the complete library of Boolean operators.   🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screen

If you missed our Product Workshop, Mira Companion: What's New and How to Use It, we've got you covered! Watch the recording below as Louise Henderson, Product Manager for Mira Companion, walks through the latest updates to Mira Companion, including its evolution into an AI agent that can help you analyze data, build and refine searches, and take action directly within your Meltwater workflows. Louise also shares practical examples of how to use Companion today and a sneak peek at what's coming next! We Covered: Understanding the difference between Mira Companion and Mira Studio, including when to use Companion as your always-on assistant within Meltwater versus Studio for more complex projects and content creation Using Mira Companion in Unified Dashboards to analyze trends, summarize sentiment, identify potential crisis topics, and add AI-generated insights directly to your dashboards Building, saving, and refining Boolean searches in Explore using natural language, including fix

If you missed our November 5th Product Workshop covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches Take part in this month’s Meltwater Launch mission:1. Join the Meltwater Launch group2. Comment a screenshot of the Alert, Digest report, or Monitor view you made for Mission #3 Watch the rec

If you missed our 5th November Product Hour covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry, we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox!  In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’ll know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches 🚀 Take part in this month’s Meltwater Launch mission: 1. Join the Meltwater Launch group2. Share a screenshot of the settings or alert you’ve set up for Mission #3 Watch the recording here:   

As PR, communications, and marketing professionals, staying ahead of the conversation is crucial. Once you've crafted a robust Monitoring Search using the AI Assistant in Explore, the real value comes from setting up alerts and daily digests. Complete your Training: Pick one — either earns 100 points.📖 Monitoring & Analyzing Your Results — Register for course, 30 minutes 🛠️ Get Started with Alerts, Digests, and Monitor — Register for live workshop, offered monthly Take this 3-question quiz during or after the workshop as a fast-track to 100 points  Prefer hands-on learning? The live workshop lets you build alongside others and ask questions in real time. Mission 2: Steps to complete your mission 1. Set up your alerts Alerts help you monitor key events, trends, and mentions, so your team is proactive rather than reactive. By keeping you informed in real time, alerts let you seize opportunities, mitigate crises, and strengthen your overall strategy.Make sure you have a saved Explor

Introducing a delivery method to receive your Meltwater Alerts-Microsoft Teams! With the ability to push Alerts via a webhook integration in Workflows, your organization will receive your alerts in the most modern and convenient way.This article will cover:Teams Integration Overview Setting Up Your Microsoft Teams Integration via Workflows Creating an Alert to Receive Via Microsoft Teams Retirement of Legacy Microsoft Teams (Office 365 Connectors) Understanding if You're Impacted Disabling Legacy Connectors  Teams Integration Overview By enabling this integration right from the platform, you can begin receiving automated, AI-powered alerts sent directly to Teams. Having a centralized channel with all Alerts flowing in will allow teams to better collaborate and act on business-critical news, market shifts, trends, and competitive intelligence. Teams' collaborative nature allows your organization to act quickly on market movements, alert relevant internal departments in a timely manner,

If you missed our November 5th Product Workshop covering how you can get started with Media Monitoring in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can create a brand search using the AI search assistant and empower yourself to sort, filter and interpret the results to better drive your brand strategy.  In this session we learned: How to create a search for your brand and use the AI Search Assistant to narrow or expand that search to better return the results you need.  Check out our article on getting started with AI Search Assistant to learn more How to filter and sort your search results to only show the data that is relevant to your brand and campaign.  Learn more about our filter and sort options in this article  How to connect your social media accounts to monitor Learn more about connecting your socials in this article How to prompt Mira Studio to articulate the trends and impact you need to deliver Learn how to use Mira Studio

Access the right searches, switch between brands or teams, and customize your mobile experience. Meltwater Mobile automatically recognizes your active Workspace, helping you access the information relevant to your responsibilities. If your organization manages multiple brands, teams, or regions, you can switch between your available Workspaces directly from the app. This guide explains how Workspaces affect your mobile experience, how to switch between them, and how to manage your preferences. Understand How Workspaces Work A Workspace is a dedicated area within Meltwater that helps organizations manage access to media intelligence by brand, team, or region. Meltwater Mobile follows the same Workspace governance model as the Meltwater web platform. When you sign in, the app automatically recognizes your active Workspace and uses it to determine which data is available. How does your Workspace affect your mobile experience? Your active Workspace provides the data context for Workspace-a

Ask questions, explore trends, and get AI-powered insights wherever you work. Mira helps you understand media coverage and social conversations without manually reviewing every article. From Meltwater Mobile, you can ask questions, summarize trends, compare coverage, generate charts, and prepare updates for stakeholders. Mira is available to all Meltwater customers, regardless of subscription tier. This guide explains how to use Mira, focus your analysis with saved searches and Projects, and continue previous conversations. Ask Mira a Question You can start a conversation with Mira in two ways. Option 1: Use a guided prompt Guided prompts help you get started with common PR, communications, and marketing tasks. Open Meltwater Mobile. Select Mira. Choose a prompt from the prompt library.   Add the requested brand or topic. Submit your prompt. Option 2: Write your own prompt Click Mira. Enter your question in the textbox Select the arrow to submit. Ask follow-up questions or provide add

Stay informed, monitor media coverage, and uncover insights wherever you work. Meltwater Mobile gives you access to media monitoring, social listening, and AI-powered insights directly from your phone. Whether you're preparing for a meeting, tracking a campaign, or monitoring a developing story, you can quickly see what's happening and find the information you need. This guide will help you download the app, personalize your monitoring experience, and navigate its main features. Step 1: Download and Sign In Step 2: Choose the Searches You Want to Monitor Step 3: Know Where to Go Step 4: Try Your First Monitoring Task Explore More Features Step 1: Download and Sign In Meltwater offers two mobile apps: Meltwater Mobile and Meltwater Engage. This guide covers Meltwater Mobile, designed for media monitoring, social listening, and AI-powered insights. Open the App Store or Google Play Store on your device. Search for Meltwater Mobile. Select Get or Install. Open the app and sign in using yo

Track new coverage, spot changes in conversation volume, and investigate stories wherever you work. Meltwater Mobile helps you stay informed about your brand, competitors, campaigns, and industry without needing to be at your desk. Two features work together to help you monitor coverage: What's New: Identify new coverage and changes in mention volume. Monitor: Browse saved searches, investigate stories, and review individual articles. This guide explains how to use both features to stay informed and take action. See What's Changed with What's New The What's New tab provides a quick overview of activity across your pinned saved searches. Each search card displays two signals.  Signal What it tells you Number of Updates Shows how many new pieces of coverage were captured during the latest What's New refresh. Use this to identify searches with recent activity. Volume Change (%) Compares coverage volume from the last 24 hours with the previous 24-hou