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WhitneyWilliamsmEmployee

Communities: New Filters for Age, Gender, Location, and TierCommunities Update

Dive deeper into your community data to uncover the groups that matter to you, with new filters. What is it?New filters for every tab in Communities! We are excited to introduce filters for Communities, Age, Gender, Location, and influence Tier. All five filters are present on each of the three tabs in Communities: Overview, Communities, and Authors. What's the value?Since its launch in June 2022, Communities has offered a deeper look into the authors and user communities driving the conversations behind topics. Today, with filters, it’s now possible to drill even further into the data and its sub-communities.Find more targeted audience insights, like the top influencers among males 18 to 25. Greater exploration options help you find insights you might otherwise miss. Get to the right data, faster. Point and click to find the data you are looking for rather than editing your boolean search. To learn more, check out our Help Center Article - User Guide: Meltwater Communities.

WhitneyWilliamsmEmployee

Klear: Export Aggregated Campaign ReportsKlear Update

You can now aggregate and export data from multiple campaigns into a single report. What is it?Consolidate your campaign data for easier reporting by aggregating and exporting data from multiple Klear campaigns into a single PDF or Google Slides presentation to share with stakeholders. What's the value?While you have always been able to export a report at the individual campaign level, you can now also export multiple campaigns into a single report!For international customers, aggregate all campaigns of a specific country or market for easier reporting. For agencies, aggregate campaigns for multiple brands, product lines, or clients. For all Klear users, easily compare your campaigns against one another. This newest update puts the power of aggregated reporting in your hands, with no limit to the number of campaigns you can select for an aggregate report, nor to the number of reports, you can export. How does it work? When viewing all of your campaigns via the Manage Campaigns tab, cli

WhitneyWilliamsmEmployee

published in Boolean Wizards Academy Group

🏆 Boolean Competition #1 🏆Competition

Today we launch mCommunity’s first Boolean Competition! Put your Boolean skills to the test with a friendly competition among your fellow Community members. How do I Enter? Join the Boolean Academy Wizards Group Review the Boolean scenario posted below Reply to this thread with your best Boolean Search Suggestion (No peeking 🧐 at other responses before posting) How do I Win? Once you reply to this thread you will be entered in a prize drawing 3 lucky winners will be picked What can I Win? A 32oz Meltwater branded Hydro Flask Big enough for a whole day on the river or trails, our 32 oz Wide Mouth Bottle is made with professional-grade stainless steel and a wider opening for faster fill. And our Color Last powder coat is dishwasher safe for even more convenience. Cold stays ice cold for 24 hours, and hot stays wickedly hot for 12 – just like always. Competition Timeline: Entries can be made Today, November 9th - Thursday, December 8th. The winner will be drawn and anno

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 1: AND OR NOTPractice

Boolean Practice 1 (AND, OR, NOT) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, and quotations. Scenario 1 👵Find documents that mention Princess Leia and Luke Skywalker but don’t mention Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. All documents should also include the keyword drive-through. Scenario 3 ✈Find documents that mention Delta

melissa.waltersExplorer

published in #ExpertsWithInsights

How to Remove Brand Noise from your Boolean#Experts

Every search is likely to produce some irrelevant content. This noise, if not tackled, can put your data accuracy into question. The irrelevant content I mention can be related to stock market or financial reports, press releases, recruitment campaigns, promotions, games, and contests. It could also be more specific to your brand name... For Solvay, our long history (we turn 160 years old in 2023!) creates many complexities in tracking the share of voice properly. Our famous founder who was also a philanthropist; Ernest Solvay, a mountain refuge in the Alps, the famous Solvay Conferences, a school, a town, and a family - all share the Solvay name. If you are a large organization consisting of many acquired brands, those legacy businesses can impact your results. In 2011, Solvay purchased a Brazilian company called Rhodia - a name still used in the native market. However, we also know of a French company called Rhodia Notebooks which is not related to our organization. As you can see,

WhitneyWilliamsmEmployee

published in Boolean Wizards Academy Group

Boolean 101: Training GuideResource

Are you looking for an easy to use Boolean Guide? Whether you are a brand new Boolean Creator or a Boolean Wizard check out our Boolean 101: Training Guide! This guide will walk you through how to use different boolean operators to create search queries. The guide starts by walking you through simple operator examples. By the end you will be able to use some of the most advanced operators in your next boolean query. Be sure to download and save the guide for future use! 🌟 Meltwater Boolean 101 Training Guide 🌟

MargotmEmployee

published in Boolean Wizards Academy Group

Boolean Advanced Practice 3: Title & IngressPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find prominent mentions of your organization. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the operators title: and ingress:. Pick at least one scenario listed below and create a mock search. Add your search as a reply below. Scenario 1 👵Find documents that mention Star Wars or George Lucas in the first paragraph of an article written by Mike Hale. Scenario 2 🍔Find documents that mention at least one of the following McDonald’s holiday menu items in the title or first paragraph:

MargotmEmployee

published in Boolean Wizards Academy Group

Boolean Advanced Practice 2: AuthorPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find content from journalists. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the author operator. Scenario 1 👵Find documents written by the journalist Mike Hale that mention Star Wars or Lord of the Rings. Scenario 2 🍔Find documents about the company McDonald's that are written by at least one of the following journalists: Isabella Simonetti, Vivian Giang, or Stephen Gandel. Scenario 3 ✈Find documents that mention Delta Airlines and supply chain that are written by the journalist

MargotmEmployee

published in Boolean Wizards Academy Group

Boolean Advanced Practice 1: To, Mention, & FromPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find specific content from Twitter. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the Twitter operators:to: mention: from: Scenario 1 👵Find Twitter documents that mention or are a reply to @MarkHamill that also mention Luke Skywalker. Scenario 2 🍔Find Twitter documents that are posted from at least one of the following fast-food restaurants: @BurgerKing, @McDonalds, or @Wendys. All documents should also include the keyword french fries. Scenario 3 ✈Find documents that are ear

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 2: NEAR, ONEARPractice

Boolean Practice 2 (NEAR, ONEAR) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, NEAR, and ONEAR and quotations. Scenario 1 👽Find documents that mention Yoda and Luke Skywalker within 6 words of each other. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. These keywords should appear within four words of the keyword drive-through. Scenario 3 ✈Find documen

WhitneyWilliamsmEmployee

published in Boolean Wizards Academy Group

Media Monitoring Boolean Query GuideResource

In this post we’ll be diving into what a Boolean search is and how to use Boolean Operators to improve your media monitoring results. Boolean searches may look intimidating, but they’re actually super easy to use! And will make a huge difference to your search results. What is a Boolean search? Without getting overly technical, a Boolean search allows you to search more specifically. Rather than search for “Meltwater”, which would bring up information about meltwater the geographical term and meltwater the media intelligence provider, you can search using “AND”, “NOT”, “OR”. So for example “Meltwater” NOT “Iceberg”.Boolean searches are essential to surfacing the coverage you’re looking for about your brand, your competitors, and your industry as a whole.What can you do with Boolean?Create more relevant searches, meaning your reporting will be more accurate Find potential sales leads Search for PR opportunities Search for all possible mentions of your brand including potential misspelli

WhitneyWilliamsmEmployee

Monitor: Ability to Create Alerts + PDF DownloadMonitor Update

You can save time and be informed of the key insights for your current searches without leaving the Monitor app! What is it?‘Create alerts’ under the Create button at the top navigation bar allows you to set up various alerts based on your account’s entitlements. Alerts allow for casual media monitoring and for sharing key insights with others. ‘PDF download’ is now an option under export content. You have the ability to download a PDF of the coverage you’ve selected. What's the value?Save time - When viewing content in Monitor, the ‘Create alerts’ feature allows you to quickly set up relevant alerts, all from Monitor. Be the first person to know - Whether there is a shift in sentiment mentioning your products, your competitor just announced an acquisition or merger, or a spike in your brand mentions, you and any designated recipients can be informed and react to new information in real-time. Customization for communication - You can add up to 10 searches when setting up alerts

melissa.waltersExplorer

published in #ExpertsWithInsights

How to Prepare for a Crisis?#Experts

The year is 2022 and the continued rise in popularity and use of social media means your brand can easily and quickly go viral, sometimes for the right reasons but often due to circumstances you can’t fully control. Today, we’ll explore ways to gain that control and own the narrative with a robust approach to social listening. The elevator pitch? You must be aware of negative conversations, and arguably, at a higher priority than the positive ones. Read on for the extended explanation! Why every business should consider social listening Given the traditional nature of the chemicals industry, social listening was not always top of mind for a company like Solvay. However, in 2018 a single tweet relating to our brand went viral. Despite the damage it did to our reputation, it was our “ah ha” moment that opened our eyes to the need of having a setup in place that allows us to monitor mentions and be able to respond fast to conversations considered a threat. This moment also spurred our

WhitneyWilliamsmEmployee

published in Boolean Wizards Academy Group

Boolean Update - Using Site: and ContainsLink: to Reduce Search ErrorsBoolean Update

🚨 Important Announcement for Boolean Users 🚨 Stop using url: and link: in your boolean. Instead, use site: and containslink:, respectively. Why? They execute faster Make for cleaner boolean Better for our backend systems How do I Implement? For saved searches that are causing issues (failing, long loading time, etc.): Check the Boolean to see whether you use wildcard-heavy Boolean operators like url: or link:. If so, simply update your searches to replace the operators and remove wildcards, like site: instead of url: and containslink: instead of link: For new searches: Make sure to use the site: and the containslink: operators without wildcards. You should no longer need to use url: or link:. How does this work? Do I need to go into all my accounts and update the searches today?Nope! For now, you can update searches as needed. For example when you notice that a search is not working as expected, or you are editing a saved search.

Ryan HansenmEmployee

published in New Explore Experience for PR

Explore for Media Intelligence: From Beginner to ExpertRecording

Thanks to everyone who was able to join us for the webinar on November 9, Explore for Media Intelligence: From Beginner to Expert.In this webinar, we covered a number of topics including:Background on why we relaunched Explore for MI An Explore for MI product demo within the context of a real-life PR scenario A recap of the benefits behind the new search experience Review of key resources we’ve created to make the new customer experience successful For anyone who missed it, or anyone who wants to watch it again, you can view the recording here (or below). If you have a follow-up question for our product team, please don’t hesitate to “+ ask the community” using the button at the top of the page.Thanks again for joining us!

WhitneyWilliamsmEmployee

Explore: Select All for Location Filter & Info Hover for Facebook and Instagram SourceExplore Update

New features now available in Explore and Explore for MI: Select All for the Location Filter - The Location filter in Explore and Explore for MI has been updated to include a new Select All option. Info Hover for Facebook and Instagram Source - The Source type filter shows an information hover icon for Facebook and Instagram. Both offer the same info: This source type can be configured in Sidebar > Account > Social Connections to control what results it returns. What's the value? Select All for the Location Filter - Meltwater offers 251 locations to choose from. When you want to include several countries, or to simply exclude a few countries, it is faster to be able to select all, and then deselect the countries you wish to exclude from your results. Info Hover for Facebook and Instagram Source - For the FB and IG hover hints, this will help you better understand why your search results may show 0 for FB and/or IG, if you have not configured those channels accordingly.

WhitneyWilliamsmEmployee

Klear: Bulk Tracking Link in ConnectKlear Update

What is it? When creating and sharing tracking links with influencers via Connect in Klear, you now have the ability to bulk-share tracking links with multiple influencers at once. Each influencer will receive a unique tracking link specific only to them, with a customized ID and UTM tags. What's the value?Save time! Previously, you needed to create unique links, and share them with each influencer individually. This can now be done in bulk with only a few clicks. Real-time insights on link performance of each influencer and their links in Measure tab.

Ryan HansenmEmployee

published in New Explore Experience for PR

Explore for MI: Grab Your Custom Categories Here

Hello! In this article, we share a number of Custom Categories that you can grab, copy and paste, and save and apply to your Explore for Media Intelligence searches. Creating and applying Custom Categories takes two easy steps. First, create your Custom Categories by copying and pasting the below boolean strings and saving them. By default, the Custom Category will be included in your results. You can click to ‘Exclude from Results.’ Second, apply the Custom Category to your saved search. You can also assign a label to the Custom Category for easier and quicker reuse. Below you will find the pre-written Custom Categories. Again simply copy and paste, save, and apply to your saved searches. Custom Categories - Exclusions Press Releases (exclude)(marketwire OR marketwired OR "market wire" OR "market wired" OR "business wire" OR businesswire OR "pr newswire" OR prnewswire OR prweb OR "pr web" OR "news wire" OR newswire OR usnewswire OR "us newswire" OR prlog OR "pr log" OR canadianewswi

WhitneyWilliamsmEmployee

Engage: Frame Selection for Instagram Video ThumbnailEngage Update

You now have the ability to select the thumbnail for Instagram video posts and Reels. What is it?When creating a new video post or reel, you can now select the video thumbnail from a list of frames taken from the video by simply selecting edit. From there you can select from one of five frames. What's the value?Selecting the thumbnail for IG video posts and reels grants you more control over the look and aesthetic of your videos before a user plays them. This also allows for greater customization and flexibility. To learn more check out our Help Center Article, How to Create a New Social Post in Publish.

WhitneyWilliamsmEmployee

Integration: Smart Alerts Generic WebhookIntegration Update

Introducing a new delivery method to receive your Meltwater Alerts - a Generic Webhook! What is it?Nearly all organizations use some form of a collaboration tool to conduct business. Meltwater has supported direct integrations with Slack, Microsoft Teams, and DingTalk. But what if you don’t use one of these messaging services? Are you able to receive alerts as well? Yes! Meltwater has taken the next step in our integration plans - a Generic Webhook. A webhook in web development is a method of augmenting or altering the behavior of a web page or web application with custom callbacks. To simplify, it’s how one app can send an automated message to another app. In this instance, it allows Meltwater to send Smart Alerts to other apps. Using an automation platform such as Zapier, Make, or IFTT (If This Than That), you can connect to Discord, Google Chat, and many more! Using the generic webhook, also allows you to have the ability to receive alerts directly to an API (configuration required)