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TracyholdenHelper

posted in Job Board

Media Monitoring Contractor

Skyhigh Security is seeking a detail-oriented Media Monitoring Contractor to assist us on a part-time basis with our media monitoring service, Meltwater. In this role, you will be responsible for learning the user-friendly media measurement tool, analyzing the media coverage for Skyhigh Security and its main competitors on a monthly basis, and using the data to provide a monthly report. The position is remote and requires approximately 8-10 hours per month. Note this may be slightly more to start. If you’re interested, please visit the job post on Upwork: https://www.upwork.com/jobs/~01eb4be43e1d2b85ec?

Marty.SloanemEmployee

published in Product Rookie

Narrowing down your results to just headlines using the 'title:' boolean operatorBest Practice

As you start your journey with our platform, we understand that one of the first things you'll likely do is search for all the content related to your brand or competitors. Often, you may want to focus on analyzing the data or specifically find articles where your brand or competitor is mentioned in the headline. This is where the "title:" boolean operator becomes incredibly useful. Let's take a look at the total number of news hits (with the news source filter selected) that contain the keywords "Warby Parker" somewhere in the article. As you can see from the screenshot, there were 3.22k articles last month. The first two examples merely mention Warby Parker passively, listing it among other brands that have received funding. Now, let's update the advanced boolean search from simply "Warby Parker" to title:”Warby Parker” and observe the results. As you can see, the total number of results dropped down to just 11% of the original count, with only 364 news articles. Instead of six spi

kelly.bebenekmEmployee

Q1 Radarly Releases: Query History, Hide Terms and new Filters

Now that Radarly customers are part of mCommunity, we wanted to ensure all releases were available. Here are the Product Releases Radarly saw in Q1 2023: Insights Pages: Hide Terms Query Tab: History of Query Modifications and Authors Settings: Filter out data with new Exclusion Query filter Insights pages: Date Range Display Option Insights pages: Queries organized by workspace in the filter panel of project Insights Page: ‘My accounts’ filter available Exclusion Query: History of Query is now available Insights Pages: Hide Terms Release Date: January 09.2023What is it?Users can hide terms in any Insight Pages' card as long as it had one of the following attributes:Hashtag Mentions Named Entities Keyphrases AffectsThis action, available for both word cloud and bar chart, is reversible. Indeed, you can very well choose to restore any term you have previously hidden.What’s the value? This action allows users of the Insight Pages to make a more thorough analysis by dismissing terms

TMcFeeleyExplorer

asked in Product Rookie

If I want to receive a daily/2x daily email of my media hits, how do I set that up?

Can I get an email each morning that contains the day’s media hits of my saved searches?

Jacinda EspinosamEmployee

Explore for Media Intelligence: Instagram Monitoring in New Media Intelligence Packages + Connect Multiple Instagram ProfilesExplore for Media Intelligence Update

Making Instagram monitoring standard for all customers on any of our new packages! What is it?Instagram monitoring has been added to our Media Intelligence Essentials and Media Intelligence Advanced packages at all levels. We have also changed the rule that required a Facebook account to only have 1 Instagram connection at a time. Now, when connecting Instagram Business profiles to Meltwater, if you have multiple Instagram profiles connected to a single Facebook account, you can connect them all! 🤩 What’s the value?We’ve upgraded applicable customer accounts to now include monitoring for Instagram - one of the world’s most popular social media platforms with over 2 billion monthly active users, for no additional cost! This is an expansion of our core data offering, which includes social data such as Twitter, Facebook, and YouTube, as well as blogs, and over 300,000 online news sources, including The New York Times, Associated Press, and Financial Times. These updates have been reque

Jacinda EspinosamEmployee

Klear: Custom Landing Page Builder in RecruitKlear Update

Use enhanced templates to create professional quality landing pages What Is It?Klear has revamped the landing page builder in Recruit with easy to follow templates to create professional quality pages in just a few minutes. You can customize all imagery, copy, fonts and colors to make your page match your brand look and feel. What's The Value?Build Trust: Making a great first impression is an important step in relationship building. Custom landing pages provide a dedicated space that sparks excitement and represents your brand to start nurturing relationships. Save Time & Resources: Create an impressive landing page on your own in a matter of minutes, with no designer or additional budget required! Recruit Smarter & Faster: Share landing page links on your brand social channels & with your community management team to direct inbound partnership inquiries (existing fans) & include in outbound outreach (Mass Email) to organize and grow your influencer network. Learn m

Jacinda EspinosamEmployee

Meltwater Homepage: Pick Up Where You Left OffHomepage Update

Jump directly back into your common projects with a new personalized homepage view! What is it? Located on the Homepage above the Product Overview section, Pick Up Where You Left Off is a new tile view of up to six of your most recently used features, projects, or workflows, with date and time stamps indicating last access, including Explore, Monitor, Custom Dashboards, and Media Relations (Outreach). What’s the value?Simplified workflows: Instantly jump back into your previously initiated work, directly from the Homepage. Unique to each user: with date/time stamps for a complete, high-level view of your projects at one time - even projects spanning multiple product areas. Learn more in the Help Center:How to Navigate Meltwater

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 2: NEAR, ONEARPractice

Boolean Practice 2 (NEAR, ONEAR) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, NEAR, and ONEAR and quotations. Scenario 1 👽Find documents that mention Yoda and Luke Skywalker within 6 words of each other. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. These keywords should appear within four words of the keyword drive-through. Scenario 3 ✈Find documen

Marty.SloanemEmployee

published in Product Rookie

The quick and easy reportNew Customers

Hello mCommunity! I am Marty Sloane, leading up the North American Implementation and Onboarding team. I am excited to welcome our newest users to Meltwater. My team’s focus is to get our customers up and running on Meltwater as quickly as possible. One question we get asked quite frequently is, “What is the quickest way that I can spin up a report about my brand or competitor across all media?” Allow me to answer how you can create a quick and easy omnichannel report in less than 5 minutes. From your home page, simply input the name of your brand or competitor in the search bar. I’ll use Warby Parker as an example. From your search, select the “Company” below. Now we are brought in Meltwater’s Media Monitoring platform, Explore. Let’s now select the time frame we wish to analyze. I’m going to select the last 30 days by using the date picker in the top right corner. Next, we’ll want to select which tab of Explore we wish to create a report from. The most popular are the Overview o

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 1: AND OR NOTPractice

Boolean Practice 1 (AND, OR, NOT) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, and quotations. Scenario 1 👵Find documents that mention Princess Leia and Luke Skywalker but don’t mention Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. All documents should also include the keyword drive-through. Scenario 3 ✈Find documents that mention Delta

Jacinda EspinosamEmployee

Engage - the New Engage Experience, plus the inclusion of Google Business ReviewsEngage Update

The New Engage ExperienceAn updated calendar, publishing flow, and ChatGPT-powered AI writing assistant in Engage! What is it?The calendar features drag-and-drop posts, a workbench slide-out for actioning drafts and approving posts, plus additional calendar and post-level views. 📆 The all-new simplified single-step publishing includes a minimize option, updated post previews in platform aspect ratios, and more scheduling options. 🎉 Also featured in the new publishing flow is a ChatGPT-powered AI writing assistant, allowing you to take advantage of the latest advancements in generative AI to work faster, beat writer’s block, and formulate more engaging content 🙇What’s the value?Engage's newly updated calendar and publishing experience helps you scale content creation and meet the growing demand to post more and more content. Based on extensive customer research and feedback, it is designed to help you get more done, with fewer clicks, and more efficiency!Save time (efficiency) - Spen

Marty.SloanemEmployee

published in Product Rookie

The Power of Tags in Meltwater EngageBest Practice

As someone who has worked with countless users of social management software like Meltwater Engage, I've noticed that the simple act of tagging social content can unlock significant value and provide valuable insights. We all know that engagement is crucial for expanding the reach of our social content. The more our audience engages with our posts, the more platforms like Facebook, TikTok, Twitter, and Instagram will showcase our content to a wider audience. To leverage this, you need to know which types of content resonate best with your fans. That’s where tags come in. Let's imagine you publish 20 pieces of content in a given month. Half of those are images and videos showcasing your product, while the other half highlight your product actually being used by people. Now, which content theme do you think is performing better? By tagging your outbound content in Meltwater Engage with either a "product" or "people" tag, you don’t have to guess. Knowing what works best empowers you to m

Al_SHelper

asked in Boolean Wizards Academy Group

Retweet Analysis

Hi all - looking for the communities help: What Boolean search would return all retweets of an account? For example, if I want to see who are the main retweeters of @Cristiano.I have tried using (to:"Cristiano" AND postType:rp), however this also returns retweets of other accounts that have mentioned @Cristiano i.e. [RT] @Messi: On 23 May, @Cristiano.… My mind isn’t working properly today :-( Thanks

Jacinda EspinosamEmployee

Engage AMA Follow-Up Questions / Discussion 💬

First of all, I’d love to give a huge thank you to everyone who attended today’s Live AMA on the new Engage Experience! It was amazing connecting with you all, hearing your thoughts, and answering your questions. We invite you to use this thread to share any of your questions that we didn’t address, or you didn’t think of before. We’ll tag in @tarynjoiner and @Nate Pallen and try to get answers for anything that might still be on your mind. 💭 We’d also love to hear what you thought of the event - this was our first ever Product AMA, and while we had an amazing time, it’s more important that y’all got something out of it. If you have any feedback to share on the new features or on the AMA event itself, you can share it here in this thread or DM me if you’d like to keep it confidential! Thanks again for a great event! 🙌 We look forward to speaking with you all even more in the future 🕺

WhitneyWilliamsmEmployee

published in Boolean Wizards Academy Group

🏆 May Boolean Competition 🏆Competition

Are you ready to put your Boolean skills to the test? Join us in a new Boolean Competition among your fellow Community members. How do I Enter? Join the Boolean Academy Wizards Group Review the Boolean scenario posted below Reply to this thread with your best Boolean Search Suggestion (No peeking 🧐 at other responses before posting) How do I Win? Once you reply to this thread you will be entered in a prize drawing 1 lucky winner will be picked 🎉 What can I Win? A FREE ticket to Meltwater Summit! You can join us in New York City for an unforgettable experience that will take your marketing, communications and PR skills to the next level. 1 Free Ticket (travel cost not included) Competition Timeline: Entries can be made Today, April 26th - Thursday, May 25th. The winner will be drawn and announced Thursday, May 25th. Drumroll 🥁 please…. Without further ado your next Boolean Scenario: With Meltwater Summit right around the corner our marketing team has created n

AWMHelper

posted in Job Board

American Writers Museum, PR & Social Media Associate, Chicago

Looking for a great opportunity to showcase your public relations, social media and design skills? The American Writers Museum is hiring a PR & Social Media Associate! The primary role of the PR & Social Media Associate is to develop and implement effective public relations strategies and manage our presence on various social media platforms to increase awareness, drive attendance to the Museum and virtual offerings, and engage new and existing audiences.We are currently working in a hybrid model at our office at 180 North Michigan Avenue in downtown Chicago and remotely.To see the full job description and apply for the opening, please visit https://americanwritersmuseum.org/about/join-our-team/

Marty.SloanemEmployee

published in Product Rookie

Your media coverage in your inboxTutorial

Good afternoon mCommunity! As Meltwater’s Implementation and Onboarding team, we often get asked by our customers how to be in the know of all the media coverage relevant to them. In this situation, we recommend you take advantage of our daily digest and our alerts. The daily digest is a nice clean email that you can receive daily, twice daily, or weekly directly into your inbox of all of your media coverage for that day or week. To get started, you’ll need to create and save your first search (or searches) in Meltwater. To get started, navigate to Report > Digest Report I’m going to set up a daily digest to be sent to me twice daily. Once at 10 am and another at 4 pm. The title will be the subject line of the email. Then you select your inputs, which are your saved searches. Next, let’s pick the sort of articles. I like to sort by reach so the biggest news outlets or Twitter influencers will be at the top of the email. Under Delivery Options is where we select which users shoul

Jacinda EspinosamEmployee

Analyze: More Inputs per Insight in Custom DashboardsAnalyze Update

Now, you can power your Dashboard with up to 10 inputs! What is it?As an enhancement to the existing Custom Dashboards functionality, you can now use up to 10 inputs instead of five for more in-depth benchmarking. What’s the value?Now, you can unlock more combinations of regional, competitive, and campaign-based dashboards with the ability to power your dashboards with up to ten search inputs.This release is especially relevant for building a full view of your brand's competitive landscape, regional initiatives, and landed coverage. Learn more in the Help Center:Get Started with Analyze Getting started with Custom Dashboards - Early Access

Jacinda EspinosamEmployee

Klear: Integration with Microsoft 365/Outlook Email and Bulk Custom Product GiftingKlear Update

This week, we have two exciting Klear updates:Klear Outlook Ahead! Microsoft365/Outlook Email Integration Now Available Bulk Custom Product Gifting: Send specific products to multiple influencers at once Microsoft365 / Outlook Email Integration Now Available What is it?You can now connect Microsoft Office 365/Outlook accounts in Klear to send campaign invites & mass outreach from your brand email! What’s the value?Since introducing Gmail integration, many brands have successfully streamlined influencer outreach in Klear. These new email integrations help even more brands:Recruit influencers faster: Receiving a pitch from an unknown email could create a disconnect with new influencers, causing emails to get overlooked, whereas sending communication from a brand email helps build trust from the get-go. Save time: Using your brand email reduces follow ups, so you can spend more time making meaningful connections. Scale outreach and recruitment strategy: Microsoft email users now hav

Jacinda EspinosamEmployee

published in Radarly

Radarly: FAQsF.A.Q.

What's the Radarly Academy?The Radarly Academy is where you'll find all the resources you need to become a Radarly expert and learn all the benefits of Social Intelligence. Thanks to the Academy, you will access Learning Paths teaching you all you need to know about Social Intelligence. Each learning Path should take around 30 minutes to achieve and deliver you a certification for your newly acquired skills. The Academy delivers a large variety of Learning Paths constantly updated to teach you Radarly skills through different use cases from Reputation monitoring to Benchmarking or Influencer Monitoring. You can access the Radarly Academy at the following address: https://academy.meltwater.com/pages/radarly-academy or through the question mark icon at the top right of your Radarly page. For any questions or issues related to the Academy, please send an email to academy@meltwater.com.How to add a user in a project in Radarly?Only administrators have access to the settings to add a new us

Jacinda EspinosamEmployee

Explore: Updated Visualizations, Twitter Insights and more Topics for AnalysisExplore Update

Several exciting new Explore updates this week: A new look and feel for widgets A new unifying content stream experience A new filter to increase usability Increase of topics expands classification by 198% Updated Visualizations 2.0 What is it?We’ve updated visualizations in Explore with a new look and feel, plus added data. Also, introducing the ability to download visualizations as a PNG!This update combines with the previous releases, and now applies to the Overview, Analytics, Topic Analysis, and Twitter Insights tabs. What’s the value?User productivity: Added data points, like delta points on the Top Hashtags bar charts, help you identify insights faster than ever before. Improved reportability: The ability to download PNG versions of widgets makes it easy for you to report and share insights with colleagues. Formerly, many users would take screenshots of widgets. Look and feel and ease of use: The new visualizations improve the visual appeal of Explore, making the product more in

Jacinda EspinosamEmployee

Klear: Export Filtered Campaign Reports and Added Networks for DeliverablesKlear Update

Export Filtered Campaign Reports What is it?Now, when you sort results and apply filters in Measure (ex. Instagram and TikTok posts from Beauty tagged influencers), you can export a campaign report mirroring this specific dataset. What is the value?Say goodbye to spending hours cutting and pasting data to build comprehensive external reporting. Analyze results further and uncover what strategy is driving the best results for your brand. Easily compile and present findings to external stakeholders to align on future action plans for your brand. Added Networks for Deliverables What is it?Now you can assign deliverables on Instagram Reels, Pinterest, Twitch, and Blogs. These new networks accompany the already existing options including: Instagram Posts, Instagram Stories, YouTube, Facebook, and Twitter. What is the value?Ensure expectations are clear with influencers on the upfront in order to avoid confusion and additional back and forth down the line. Streamline organization of delive

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Summit Offering: Boolean DoctorsConference Resource

Hey there, all you Boolean Wizards out there! We've got some great news for you! If you're joining us in NYC on June 21st and 22nd for Summit, we have a treat in store for you. We're excited to announce that we'll have some highly skilled Boolean Doctors on hand, ready to give your Boolean a check-up and help you optimize your queries to get the results you're after! Are you feeling frustrated with your search results or simply looking for some tips on how to keep your queries in tip-top shape? Our Boolean Doctors will be available on both days of the conference to lend their expertise and help you get the most out of your search efforts. So, if you're keen to learn more about Boolean search and want to make sure you're getting the best results possible, be sure to drop by the mCommunity Lounge and look for our friendly Boolean Doctors in their lab coats. We can't wait to see you there!

kelly.bebenekmEmployee

published in Product Rookie

Meltwater Product FAQsFAQ

This help center article is designed to assist with answering the most common questions users have when using Meltwater. Table of contents Forgot Password How do I add a new user? Can I change the email address of an existing user? How many searches do I have? How can I find the reach of an article or source? How do I export articles? What is Reach? How is it calculated? How do I delete or remove content or articles? How can I remove duplicate articles? How do I add my own content? Where do I connect social channels for social monitoring? What sources are covered in a social search? How far back can I search? How do I share a dashboard? How do I add contacts to a list? Can I add publications from a source search to my saved lists? I don’t see the option to choose myself as a sender for Newsletters or Outreach releases. How do I become a sender? Can I set up daily reports? How can I be notified of new mentions? How do I access support? I’d like t

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