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kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 1: AND OR NOTPractice

Boolean Practice 1 (AND, OR, NOT) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, and quotations. Scenario 1 👵Find documents that mention Princess Leia and Luke Skywalker but don’t mention Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. All documents should also include the keyword drive-through. Scenario 3 ✈Find documents that mention Delta

AjeamelExplorer

asked in New to Meltwater

Add and subtract Meltwater users

I was wondering how do I add and subtract users for our Meltwater platform?

CheyennemEmployee

published in Mira Studio

Mira Studio: FAQs

How do I start using Mira Studio? Once you have access, Click Mira Studio in the left-hand navigation bar Select Prompt Library to select or customize prompts for quick insights Can I edit or reuse prompts? Yes. Prompts from the library can be customized and reused. Favorite frequently used prompts by clicking the star icon for quick access. Why does Mira Studio sometimes give different answers to the same prompt? Mira Studio dynamically generates queries and analyzes real-time data. Responses may vary slightly due to updated content, improved AI logic, or changes in underlying news and social data. How can I provide feedback on Mira Studio’s responses? Use the thumbs-up or thumbs-down icons after each response. Add comments to clarify your feedback, helping improve Mira Studio’s accuracy and relevance.Read more about Providing Feedback.

Cris RicemEmployee

published in Meltwaterコミュニティ

5月の製品トレーニング

mCommunity アップデートMeltwater Community に日本語のホームページとオンデマンド翻訳機能が登場しました！日本語でコンテンツを閲覧できるだけでなく、投稿をワンクリックで瞬時に翻訳可能に。これまで以上に、学び、つながり、交流しやすくなりました。ぜひお好みの言語でご活用ください。ホーム画面からご希望の言語を選択してください：投稿を翻訳： 5月12日開催：Meltwater CEO John Boxとの特別タウンホール形式ファイヤーサイドチャットにぜひご参加くださいこの特別イベントをお見逃しなく！mCommunityのメンバーが20,000名を突破したことを記念し、Meltwater CEOのJohn Boxが登壇するファイヤーサイドチャットを開催いたします。彼は現在、世界中のマーケティングおよび広報リーダーからどのような声を聞いているのか、Meltwaterプラットフォームの今後の方向性、そして皆様のニーズに応えるためにどのような進化をしているのかについてお話しします。さらに、事前登録時にご提出いただいた上位10件のご質問にお答えします！詳細・お申込みはこちら：Meltwater CEO John Boxとのファイヤーサイドチャット日本語を話すユーザー向けにデザインされたインタラクティブなトレーニングセッションにご招待できることを楽しみにしています！このワークショップでは、以下の内容を取り上げます：効率的なモニタリングのための強力な検索を作成・保存する方法高品質のメンションを見つけ、ターゲットを絞った著者リストを作成するためのフィルターの使い方（インフルエンサー分析に最適）ワークフロー管理を改善するためのラベリング機能を使ったアカウントの整理方法初心者の方でもスキルを再確認したい方でも、このセッションは体験を最適化するための重要なツールを提供します。今すぐ登録Meltwaterユーザーさま向けトレーニングウェビナー Meltwaterユーザーさま向けトレーニングウェビナー追加の英語トレーニング: Explore: Getting Started with Media Monitoring - May 20th KLEAR: Getting Started with Influencer Marketing -

Cris RicemEmployee

published in D-A-CH Community Gruppe

Produktschulung im Mai

Hallo zusammen,mCommunity-Updates:Die Meltwater Community bietet jetzt eine deutschsprachige Startseite und sofortige Übersetzungen von Beiträgen auf Abruf! Sie können Inhalte auf Deutsch durchsuchen und jeden Beitrag mit nur einem Klick sofort übersetzen – so wird es einfacher denn je, in Ihrer bevorzugten Sprache zu lernen, sich zu vernetzen und auszutauschen. Wählen Sie Ihre bevorzugte Sprache auf der Startseite aus: Beitrag übersetzen Seien Sie am 12. Mai dabei: Besonderes Town-Hall-Format mit Meltwater-CEO John Box im Fireside-ChatDiese Veranstaltung sollten Sie nicht verpassen! Anlässlich unseres Meilensteins von 20.000 mCommunity-Mitgliedern begrüßen wir Meltwater-CEO John Box zu einem besonderen Fireside-Chat. Er spricht darüber, was er aktuell von Marketing- und Kommunikationsverantwortlichen weltweit hört, welche Richtung die Meltwater-Plattform in Zukunft einschlägt und wie wir uns weiterentwickeln, um Ihre Anforderungen bestmöglich zu erfüllen. Außerdem beantwortet er die T

Cris RicemEmployee

published in Groupe mCommunity en français

Calendrier des formations produit – Mai

Mises à jour de la mCommunity: La communauté Meltwater propose désormais une page d’accueil en français ainsi que des traductions de publications à la demande ! Vous pouvez parcourir le contenu en français et traduire instantanément n’importe quelle publication en un seul clic—rendre l’apprentissage, les échanges et l’engagement plus faciles que jamais dans la langue de votre choix. Sélectionnez votre langue préférée depuis l’écran d’accueil: Traduisez n’importe quelle publication :Rejoignez-nous le 12 mai pour une session spéciale de type “Town Hall” avec John Box, PDG de Meltwater Un événement à ne surtout pas manquer! Pour célébrer les 20 000 membres de la mCommunity, nous avons le plaisir d’accueillir John Box, PDG de Meltwater, pour une session spéciale de type fireside chat. Il partagera ce qu’il entend actuellement des leaders du marketing et de la communication à travers le monde, présentera les orientations futures de la plateforme Meltwater, et expliquera comment nous évoluon

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How do I remove content from my Explore search?

To remove content from your Explore search, follow these steps:Click Explore in the left-hand navigation bar Select the checkboxes to the left of the article(s) you want to remove Select the Hide icon. Additionally, consider updating your search keywords or your filter options to remove unwanted articles. Learn more about Removing Content from Explore Results.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How do I export articles?

To export articles, follow these steps:Navigate to a content stream within an Explore search or Monitor Select the results via the tick box. If you are in Explore and have used the Select All option, please note the alert with a prompt to Select All.Select Download Options Select from the following options: Select a Format CSV Excel PDF Select a Template Popular fields and metrics Legacy Note: Learn more about Details Included in Your Exports.Click DownloadA spreadsheet or PDF file will be emailed to the address you use to log in. Alternatively, when your download is ready, you'll receive an alert icon at the top of your page. Select the Alerts icon in the top right-hand cornerClick Download Learn more about Exporting Content and Data from Explore & Monitor.

published in Explore

📺 Watch: Getting Started with Report Building (April 24th)

If you missed our April 24th Product Hour covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder! In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need If you would like to view the sample report created on today’s call you can check it out below: Netflix Sample Report Password: 123 Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops ! Workshop Schedule

CheyennemEmployee

published in Mira Studio

Mira Studio Prompts

What is a Prompt? Writing Better Prompts with the TRACI Method Example Prompt Tips & Tricks Prompt Library What is a Prompt? A prompt is simply how you communicate with an AI to guide what it creates or does. It’s your way of giving direction—whether that’s asking a question, outlining a task, or describing a goal. The more specific and clear your prompt is, the more useful and accurate the AI’s response will be. Imagine you're briefing a skilled assistant: the clearer your ask, the better the outcome. From writing content to generating ideas or summarizing information, your prompt shapes how the AI delivers results. Writing Better Prompts with the TRACI Method Want more accurate and useful responses from AI tools? Try using the TRACI Method — a simple but powerful framework designed to help you craft more effective prompts. TRACI stands for:Task: Clearly define what you want the AI to accomplish. Role: Specify the role the AI should assume while generating the response. Audience:

CheyennemEmployee

published in Mira Studio

Mira Studio: Feedback

Sharing Feedback on Mira Studio Your feedback is essential to helping us shape and improve the Meltwater Copilot experience. Here’s how you can share your thoughts and stay involved: 👍 In Mira StudioAfter each request in Mira Studio, you’ll see thumbs up/down buttons. Using these buttons will route the feedback to our Product and Engineering team.Select the thumbs up or thumbs down based on your results and experience. These icons will populate after each generated result in Mira StudioA text box will expand for more detail. Please be as specific as you can and we will aim to group and action feedback. 🧑‍🤝‍🧑 In mCommunityMira Studio Customers can: Discuss use cases, challenges, and tips with fellow users Share feedback with the product team Stay up to date with product announcements

CheyennemEmployee

published in Mira Studio

Mira Studio: Best Practices

Being part of the Mira Studio beta program means more than just early access—it’s your opportunity to influence how the product evolves to meet your needs. Your feedback plays a critical role in finding bugs, improving the experience, and shaping a final version that actually works the way you want it to. To get the most out of the beta (and make your voice count), here are a few best practices to keep in mind: Be Active in Mira Studio Actively use the product. Interact with Mira Studio using all three avenues:Prompt Library Core Prompt Buttons Typing a Prompt Use Suggested Follow-ups Use the list of suggested follow-ups to help you refine your search or expand on the insights provided.Provide Feedback Provide feedback regularly. To provide Feedback:Click on the Thumbs Up or Thumbs Down based on your experience. Using these buttons will route the feedback to our Product and Engineering team.A text box will expand for more detail. Please be as specific as you can and we will aim to grou

CheyennemEmployee

published in Mira Studio

Meet Mira Studio: Your AI-Powered Teammate

Introducing Mira Studio: Your AI-Powered Teammate for 360° Brand and Market IntelligenceMira Studio is your fast-track to actionable insights—designed to simplify how you access brand, competitor, and industry intelligence.No more building complex Boolean searches, setting up dashboards, or requiring deep Meltwater expertise.Simply start with a prompt, and Mira Studio delivers executive-ready overviews, identifies key themes, and even suggests next steps—so you can move from question to answer in seconds. What Mira Studio Can Do for You✅ Save time on reportingSkip manual research and instantly generate media briefings, brand summaries, and emerging trend reports.✅ Answer strategic questions, fasterGet straight to the insights you need, reducing the back-and-forth between tools or teams.✅ See only what mattersMira surfaces the most relevant insights, with contextual links to original sources for easy validation.✅ Make insights accessible for everyoneDesigned for non-technical users, Mir

CheyennemEmployee

published in Mira Studio

Using Mira Studio

Where to Find Mira Studio Using Mira Studio Extensive Prompt Library - Recommended Select a Core Prompt Typing in a prompt Using the Extensive Prompt Library Where to Find Mira Studio To use Mira Studio, click on Mira Studio in the left-hand navigation bar to get startedUsing Mira StudioThere are three ways to interact with Mira Studio Extensive Prompt Library - RecommendedThe View our extensive prompt library has been designed with use cases from industry peers and is our recommended interaction, especially if you are new to writing prompts. The prompt library is home to nine prompt categories, with the Brand Monitoring section expanded by default.Prompt Library sections include: Brand Monitoring Competitive Intelligence Industry Trends Crisis Management Stakeholder Briefing Media Relations Analysis/Reporting Social Influencers Social Intelligence⭐ Pro tip: Click the star icon to favorite a prompt. Select a Core PromptCore Prompts are suggested prompts available after the Prompt Bar

kelly.bebenekmEmployee

published in Copilot

Copilot: Training Videos

Want to See the Meltwater Copilot App in Action?Whether you're just getting started or diving deep into advanced workflows, these two short videos will help you understand how to use Meltwater Copilot to make faster, data-driven decisions. Executive OverviewGet a high-level look at how Meltwater Copilot helps leaders quickly surface key insights. Power User Walkthrough This video is built for those who are hands-on—creating searches, building dashboards, and delivering insights to their teams and executives. If you're responsible for execution, this is for you.

kelly.bebenekmEmployee

published in Copilot

Copilot: Data Safety & AI Ethics

Meltwater is committed to Data Safety & AI Ethics:Principles Advisory Board Councils Certifications PrinciplesLaunched Meltwater AI Ethical Principles which guides the company’s AI innovation. Formation & launch of our Trust Center Advisory BoardEstablished Scientific Advisory Board (SAB) with industry leaders in AI and machine learning.CouncilsAdheres to the PR Council’s guidance for Generative AI, introduced in 2023. Adhere to the WFA Global Alliance for Responsible Media (GARM) Brand Safety Floor & Suitability Framework by providing multiple AI models to detect unsafe content.CertificationsAchieved ISO 42001 Certification: AI Management Systems Achieved ISO 27001 Certification: The Information Security Standard Achieved ISO 27701 Certification: The Data Privacy Standard.

kelly.bebenekmEmployee

published in Copilot

Copilot: Giving Feedback

Sharing Feedback on Meltwater CopilotYour feedback is essential to helping us shape and improve the Meltwater Copilot experience. Here’s how you can share your thoughts and stay involved: 👍 In-App FeedbackAfter each request in the Copilot app, you’ll see thumbs up/down buttons.You can also choose to leave written feedback—we encourage you to be as specific as possible.All feedback is routed directly to our Product and Engineering teams, where it’s reviewed, grouped, and prioritized for action. 🧑‍🤝‍🧑 Join the Conversation in mCommunityCopilot customers can: Discuss use cases, challenges, and tips with fellow users Share feedback with the product team Stay up to date with product announcements

kelly.bebenekmEmployee

published in Copilot

Copilot Prompts

What is a Prompt? Writing Better Prompts with the TRACI Method Example Prompt Tips & Tricks Prompt Library What is a Prompt? A prompt is just a way of telling an AI what you want it to do. It’s like giving instructions or asking a question to get the kind of response you’re looking for. The better your prompt, the better the answer you’ll get!Think of it like talking to a helpful assistant: if you’re clear and specific, you’ll get a response that’s closer to what you need. Whether it’s writing an email, explaining a concept, or creating a story, the prompt sets the stage for the AI to do its thing. Writing Better Prompts with the TRACI Method Want more accurate and useful responses from AI tools? Try using the TRACI Method — a simple but powerful framework designed to help you craft more effective prompts. TRACI stands for:Task: Clearly define what you want the AI to accomplish. Role: Specify the role the AI should assume while generating the response. Audience: Identify the inten

kelly.bebenekmEmployee

published in Copilot

Copilot: Downloading the Meltwater App in Microsoft Teams

Looking to download the Meltwater Copilot App?Watch how:or Follow these steps: Search the Microsoft Teams App Store for “Meltwater”. Please ensure you are using the Microsoft TEAM App Store and not the Microsoft App Store. If Meltwater isn’t appearing, your IT Team may have restricted custom or third-party apps. Your IT Team or M365 administrator must: Go to Teams Admin Center → Teams apps → Permission policies Check if third-party apps are allowed Explicitly allow your app (search by name or App ID) Request Access (if prompted). Depending on your company’s IT settings, you might see a “Request” button instead of “Install” on the Meltwater app profile. Clicking this will send a request to your IT team for approval. Include the Security & Information Pack. To speed up the approval process, we recommend attaching the Security & Information Pack to your request. This document answers common compliance and security questions that your IT team may have. Log in to conn

published in Explore

📺 Watch: Getting Started with Alerts, Digest Reports, and Monitors (April 17th)

If you missed our April 17th Product Hour covering how you can get started with Alerts, Digest Reports and Monitors; don’t worry, we’ve got you covered! Watch the recording below to learn how you can set up automated alerts to keep you in the loop, compare your saved searches to your competitors using Monitor and create daily reports that are sent straight to your inbox! In this session we learned: How to set up smart alerts in the platform ensuring that if you experience an increase in mentions, a change in sentiment, or a spike in media coverage you’l know immediately How to create Digest Reports that deliver your top mentions and coverage to your inbox whenever you need How to create a Monitor that enables you to promptly respond to and engage with the content emerging from your searches Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops! Workshop Schedule

CheyennemEmployee

published in Source Types

News Sources in Explore

Meltwater's News source type gives you access to millions of articles from trusted, reputable media outlets around the world. Whether you're monitoring for brand mentions, tracking industry trends, or staying ahead of crisis coverage, News sources are a vital part of any media monitoring strategy. In Explore, you can search News content dating back to 2009, helping you benchmark long-term trends or revisit past campaigns. What’s Included?The News category features copyrighted content from:Major global publishers like The New York Times, BBC, and CNN Regional and local newspapers Online journals and digital-only news outlets TV broadcasters' websites (e.g., content posted on NBC News Online, Fox News, etc.) We crawl over 3 million traditional media articles daily, giving you comprehensive access to breaking stories, feature pieces, and everything in between. To search for a specific news outlet, follow these steps:Click Explore in the left-hand navigation bar Open an existing search Cl

CheyennemEmployee

published in Source Types

Social Sources in Explore

Social sources vary from package to package. You can find the sources included in your Meltwater account through the Platform Assistant or directly in Explore. Platform Assistant Select Platform Assistant at the top of your screen Click Provide Account Support Type "What are the source types included in my account?" Click Enter Learn more about the Platform Assistant. Explore Click Explore in the left-hand navigation bar. Navigate to the search options section and select Keyword Search or Advanced Search. Click the Source type drop-down. All sources included in your subscription will be listed in this drop-down. Social Source Types Meltwater Offers BlogsA blog is a personal journal published on the web consisting of discrete entries or "posts," typically displayed in reverse chronological order. It is usually themed on a single subject and written by an individual or small group. Unlike a static website, most blogs allow readers to post comments or interact with each othe

published in Media Relations

📺 Watch: Media Relations AMA (April 16th)

If you missed our April 16th Media Relations AMA session; don’t worry, we’ve got you covered! Watch the recording below to learn all about our new Media Relations updates, tips and tricks for optimal use, and best practices directly from our Media Relations product team. In this session we covered: New product releases such as AI Journalist Search, PR Assistant, and Contact Update Alerts How to manage Media Lists (e.g., merging, comparisons, removing unsubscribes) Best practices when reaching out to Journalists through Meltwater Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops! Workshop Schedule

CheyennemEmployee

published in Source Types

Understanding Historical Data Availability in Explore

When using Explore, you can search and analyze a wide variety of content sources, including news articles, social media posts, podcasts, and online forums. It’s a powerful way to stay informed and uncover insights across multiple channels. However, it’s important to note that the amount of historical data available varies by source. For example:News articles: Access to several years' worth of archives, depending on the publication. Social media posts: Typically, data goes back up to one year, though this can vary based on the platform’s data policies. Podcasts and forums: Historical depth depends on the specific source and availability of records.This means that while you might find in-depth historical coverage in certain sources like news, you may encounter more recent timeframes in others like social media. Understanding these differences is essential for accurate trend analysis, media research, or campaign benchmarking. Download the attached PDF that outlines exact historical data r

published in Newsletters & Newsfeeds

📺 Watch: Making the Transition to the New Newsletters

If you missed our April 15th Newsletters session; don’t worry, we’ve got you covered! Watch the recording below to learn all about our new Newsletters updates, tips and tricks for optimal use, and best practices directly from our Newsletters product team. In this session we covered: New product releases and feature improvements Tips and Tricks for easy content creation and Newsletter distribution Upcoming product improvements and roadmap highlights for 2025 Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops! Workshop Schedule

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