📺 NYC Summit 2026: How NBCUniversal Builds CSR Programs That Inspire Action
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“If you want to be cited, be citable.” So simple. Great insight!
How can I balance between creating content that gets great engagement vs is creating significant value for our audiences but isn’t as well engaged?
Biggest learnings so far have been on how to optimise brand visibility on LLMs, with specific directions on how to diagnose the problem and creating a playbook that works
How have people curated share of voice analyses quickly?
LLM Visibility
When an issue arises, how do you craft your crisis media statement?
If the model doesn’t know you, the human won’t find you.
I loved hearing about the science between trust, authenticity and brand reputation. While somewhat counterintuitive, it makes complete sense that a lower level of attention is actually an indication of trust.
What is the best way to utilize LLM and make sure your brand is being prioritized?
I’m excited to bring new ideas back to my team for strengthening our SEO/GEO strategy.
The creator economy is such a powerful space. Having real humans talk about your brand in a sustained way is a great way to build brand awareness and trust. I loved what Lonely Planet has done with their ambassador program!
Day 1 of the 2026 Meltwater Summit has been a blast! My favorite part thus far has been the conversation regarding integrity with Gwyneth Paltrow. Building a brand and establishing credibility requires being true to yourself and your own personal brand.
Great conversation from Gwyneth Ptroe in hiw to be authentic.
So excited to be able to generate real time and anticipatory trend results. Specifically looking forward to suggestions on how to build content around the results. What areas or content do you feel you need the most help with?
Loved hearing GP speak about her journey to starting GOOP. Specially, I loved her focus on authenticity and how it drives a lot of her values at GOOP. I definitely learned a thing or two
The conversation around AI has already become much more nuanced than it was even a year or two ago. We already have an understanding of the uses of AI and how it can make our jobs easier, but we are also now paying much more attention to how consumers react to the use of AI by companies they engage with. In the Trust, Truth, and Technology session they discussed studies that explore how our brains react to AI content and found that while AI captures attention, it does not create the lasting memories needed to gain a returning consumer. I am excited to see how I can apply this knowledge in my own company and industry.
One simple but powerful lesson I took away from the Meltwater Summit:Put yourself in your customer’s shoes and ask AI.Search for your brand, your services, or the questions your audience is asking. See what shows up—and just as importantly, what doesn’t.It’s a quick, eye-opening way to evaluate your visibility and identify gaps in how your brand is showing up in AI-driven search.Those gaps? That’s your opportunity.
How to make your CSR a win win1. Executive buy in2. Engage the workforce3. Leverage big company and cultural moments4. Create external buzz5. Forge external partnerships
One of my biggest takeaways from the Meltwater Summit was the idea that LLMs should be treated like a target audience, not just a tool. It’s a shift that challenges us to think more intentionally about how our content is structured, surfaced and understood! Not just by people, but by AI systems shaping discovery. The brands that adapt fastest here will have a real advantage in visibility and influence.
The Summit Bingo card asks us to post a Summit takeaway. Here are a few.Monday’s workshops fixed outdated Boolean searches and showed me what AI can do to fix my old searches and build new ones. Amazing. Tuesday morning’s Meltwater Keynote showed me a bit of what GenAI and the Monitor Trend Centre can do: measure visibility across LLMs and suggest recommended actions, and insights into what I didn’t know what I was looking for. And, OMG, Mira can produce decks and shareable dashboards SO quickly. Mind. Blown. Gwenyth said ALL her mistakes came from not saying what needed to be said at the time. She was talking about performance management, but the advice is pretty solid generally. Her parting advice was to know the values of your brand, and yourself. Ask yourself - what do people who love me love me for? What are your takeaways?
As a first-time attendee, I’m having a great experience interacting with the product support team and the different vendors. Looking for ways to optimize my experience and demonstrate value added to my senior management.
So excited to be here & network with all of you!
Will there be an app during Meltwater Summit again this year?
Wow…what a journey! Over the past few weeks, we’ve seen strong searches, emerging trends, creative reporting techniques, and beautiful storytelling come through on the Road to Summit. To everyone who participated — thank you! The time, effort, and curiosity you brought to this competition did not go unnoticed. More importantly, we hope that along the way you strengthened your search strategy, sharpened your reporting skills, and discovered new ways to uncover trends in your industry. That’s the real win 🙂 Without further ado, I’m excited to announce our Grand Prize winner and two runner-ups! Our Grand Prize winner will receive a VIP Summit experience, and our runner-ups will each receive a free ticket to Summit as an extra thank-you for their strong contributions! 🏆 Grand Prize Winner 🏆 A huge congratulations to our Grand Prize winner: @Julie Murphy Julie’s report stood out because it clearly demonstrates how Meltwater data can be used to connect media coverage to real b
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