Product Updates

Unifying the content stream experience across Meltwater What is it?The content stream on the Overview tab in Explore & Explore for MI has been upgraded to the universal Meltwater design for content cards. The new experience supports the filtered mentions side pop-out and the Content Analysis Card.You will also find new displays for source types and custom categories, a compact view option, and new options for sharing and opening in a new tab.  What’s the value? The new enhancements help you identify, vet, and action relevant content quickly and efficiently By standardizing the content stream experience across the entire Meltwater product suite, we create a more unified product experience and enable faster development for the future.

In 2023, the Meltwater Product teams are focused on making it easier for you to create searches with relevant results. As such, we're excited to announce two new filter types to make your lives easier and your searches better: 'Media format' and 'Outlet type.'What is it? The Media format subfilter allows you to include or exclude search results by specific news media format - Online and Print. *Meltwater has partnerships with select content providers that offer access to print media. Access to this content is offered as add-on package. The 'Media format' lets you isolate print media when you have the add-on. The Outlet Type subfilter lets you include or exclude news media results by specific categories - press releases, trade publications, stock market news, and more. The subfilter works at the publisher level, classifying outlets according to the type of news media they mainly publish. For example, Marketwatch.com and all its published content fall in the Stock Market News category.  What's the value? The new filters help you reduce noise (e.g., get rid of stock ticker updates or press releases) and narrow your results to only the most relevant content (e.g. only include results from trade journals), leading to more efficient media monitoring and more accurate reporting. Finally, the new filters save you the time you might otherwise spend manipulating queries and combing through irrelevant results Where can I access the new subfilters?When viewing results in Explore or Explore for Media Intelligence, under the Source Type > News > By criteria subfilter, you will see two new options: Media format and Outlet type.  We’d love your feedback:Once you’ve had time to test the new filters, we’d love you feedback. You can do so by filling out the following 1 to 2 minute survey.Examples of outlet type classifications (read our Help Center article here)Below, you'll find the outlet type category definitions and examples.Any feedback on the classification of outlet types can be directed to help@meltwater.com.General NewsIncludes news outlets and other providers of newsworthy content.Example: NYTimesMarket Research ReportsWebsites that provide information on certain topics such as buying behavior, competitor news etc.Example: FTSE RussellNews AggregatorsAggregators gather news stories from multiple sources.Examples: Yahoo News - Latest News & Headlines |MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest VideosPress ReleasesWebsites publishing press releases by their company/other companies.Example: Press Release Distribution & Free Press Release Submit @ 1888 PressRelease.comStock Market NewsWebsites reporting on stock exchanges.Example: AASTOCKS.com – HK Free Stock QuoteTrade PublicationsMagazines with articles and information targeting people working in a particular industry.Examples: MARKETING Magazine Asia | Beverage World

Save time by creating news source filter lists in bulk!What is it?You can now paste up to 2000 URLs at a time when filtering for News by source! Quickly copy/paste your comma-separated list of URLs to search all sites at once.  What's the value?The ‘By source’ filter lets you segment & surface search results according to a set of user-specified news sources. However, the source list may be quite large depending on your criteria. Previously, each source would need to be entered and manually sorted one by one. Now, you can save time by sourcing up to 2000 URLs at once, freeing you up to quickly get back to analyzing results.Visit the Help Center to learn more about Explore.

You can now easily view alerts directly from the Homepage and Main Navigation. What is it? Alert subscriptions enables you to stay on top of mentions, spikes in coverage, sentiment changes, and other alert offerings. Alerts are now available on the Homepage via a module that shows the newest content, located below the More from Meltwater promo card. Alerts have also been elevated to a primary location in the left hand navigation panel, now located below Reports.What’s the Value?Setting up alerts and monitoring them on the home page allows you to set up, edit, configure, and view alerts instantly from the homepage. Faster access to unread alerts shows only the most relevant news. The ability to customize and configure alerts from the preview module gives you the power to make sure you’re using alerts in a relevant way. To learn more about Alerts and how to configure - check out Getting Started with Alerts. 

Klear has released a series of updates that improve functionality to more easily surface and compare relevant data when vetting influencers and then measuring campaigns.  What is it?  New Updates for Vetting:Filter Using Multiple Tags in Profiles: You can now filter influencers using more than one tag in Profiles to vet across categories for campaigns. You can filter for either “Any Selected Tags” or “All Selected Tags”.  Value? If you’re launching an activation that requires influencers to match more than one tag you can now filter and view them with multiple tags to expand or drill down and suit your vetting needs. Or, if you’re launching an activation that uses influencers across different categories you can select multiple tags and view any influencer that matches at least one of the tags you’ve selected.    Sponsored Engagement Rate: There is a new Instagram metric available to view the“Sponsored Content” specific engagement rate for influencers.  Value? During the vetting process, it’s important to take this into consideration and make sure you partner with influencers who create authentic branded content that sparks engagement and performs in line with their organic posts.    New Updates for Reporting:Filter Using Multiple Tags in Measure: Filter subsets of influencers using tags inMeasure to easily compare campaign results across groups and gain insights on performance. Value? If you’re running an activation with multiple subsets of influencers you will want to measure your campaign performance across all influencers and across each subset. This will help you analyze and benchmark which subsets have the most impact on your brand. Evaluating the performance of each subset will help you make strategic decisions that increase the success of future campaigns.   Tracking Links With Customer Parameters: There is a new UTM builder in Connect to make the process of creating tracking links easier and offer more flexibility for cohesive reporting. Value? Instead of using predefined parameters for all influencers or manually creating your UTM code for tracking links, you can build custom UTMs directly in your Klear campaign through Connect. You can also include custom parameters beyond these 5 to match any other reporting templates you have in place.    Weekly Campaign Email: Klear has revamped the campaign summary email to feature a new layout and include more robust stats for brands to have the most relevant campaign information summarized. Value? To help you access high-level insights and easily compile weekly or monthly updates for your larger team.    Learn more and how to use the product updates through the help center articles below: Filter Using Multiple TagsTracking Links with Custom ParametersEngagement Rate for Sponsored ContentNew and Improved Weekly Campaign   

Introducing Orange for operator fields. What is it?  All operator fields will now be highlighted in orange, making it easier for you to distinguish between the search terms and the search operators.  Before:  Now:  What’s the value?  Increased ease of use, specifically with relation to the readability of the search, and how much easier it now is to distinguish between operators and terms. This will help with writing, managing, troubleshooting, and understanding queries.   What do the other colors mean? The Advanced Boolean editor enhancements for Explore & Explore for Media Intelligence allow you to efficiently edit boolean queries by adding support for highlighting keywords such as operators, numbers, strings, and parentheses.   Dividing operators (AND, OR, NOT, NEAR) appear blue Phrases in “quotation marks” appear green Words/phrases not in parentheses appear black Operator fields appear in orange (example postType:og)   To learn more about Boolean Editor Enhancements check out, How to Master Boolean Search.

You will now have additional options to adjust the sorting of your daily digest to better fit your monitoring responsibilities! What is it?You can now sort content in your Daily Digest, by selecting any of the new five different parameters/values with the option to sort the order ascending or descending to help surface the most impactful content first.These options are:Reach: displays the items with the highest viewership on top. Relevance: displays the most applicable items first. Relevance is based on an algorithm that takes the prominence, reach, and age of the article into account. Prominence: displays items by term frequency. Term frequency means how many times a particular word appears in a text, divided by how many words exist in the text. Geo: displays items by their country (the country is listed in the header of the item; some items may not be associated with one particular country). Language: groups and displays by most recent language first.  What’s the Value?You will now have additional options to modify the sorting to better fit your day to day monitoring responsibilities. For example, sorting by Reach can help surface the most impactful content from larger publications first, saving the time and effort required to manually scroll through a large amount of articles in search of articles with potentially high impact that might require action. With more customizable Daily Digests, you will be able to create relevant, accurate, and actionable reports. To learn more about daily digest options and setting up your reports - check out the Help Center Article, How do I Create or Edit a Daily Digest Report. 

Refine Twitter results with new sub-filters, including followers, demographics, tweet type, and more! What is it?7 new subfilters for Twitter results in Explore. When filtering by source type in Explore, users now have the option to go beyond just selecting Twitter, with 7 new criteria options Account: Status, Followers, Gender Tweet: Type, Retweets, Replies, Likes   What's the value?While the underlying functionality of these filters is not new, as each was technically already available via complex advanced boolean, this update puts the power directly into your hands, regardless of your boolean expertise. By expanding the filters available to you, it allows for better refinement, and ultimately, better results, allowing you to get relevant information quicker and easier. How does it work? Twitter sub-filters can be found in Explore via the Source type filter. Click the up arrow next to the source results to open the Twitter sub-filter criteria menu. The seven new criteria options are divided between Account and Tweet groups.   Account: Status: Verified, Not verified - for selecting to show Tweets from either verified(blue check mark) accounts or not verified accounts Followers: Min and Max - set an upper and lower limit for follower count of author handles in results  Gender: Unknown, Female, Male - for selecting results based on the author’s gender Tweet: Type: Original Tweet, Quoted Tweet, Replies, Retweets - filter by Tweet type  Retweets: Min and Max - set an upper and lower limit for the number of retweets a tweet has Replies: Min and Max - set an upper and lower limit for how many replies a tweet has Likes: Min and Max - set an upper and lower limit for how many likes a tweet has  

Track your community management team performance with a new dashboard in Analyze.What is it?The Team Performance template in Analyze is a brand new dashboard allowing you to easily track, measure, and trend your team actions in Conversations within Engage.  This dashboard features data for all conversations actions, across all connected social channels. As show below this dashboard features 10 visualizations, including a section by team member. What's the value?Gain visibility into team performance and make sure team-wide output supports community growth and engagement Ensure your team is meeting agreed upon response-times and course correct if need be Motivate your team by visualizing user-by-user output To learn more about the Team Performance Dashboard and specific widgets, check out our help center article HERE.  

We are excited to launch a monitoring product release bundle, featuring three new features:  ‘Since last viewed’ date picker: What is it?  A new date picker option which displays only the content from the last time that you viewed a particular search, tag, RSS feed, or saved View in Monitor. What is the value?Quickly see the newest mentions whether toggling from search to search or carrying out routine media monitoring with a particular search, tag, RSS feed, or saved View. Save time on administrative tasks like narrowing date ranges so you can focus on other initiatives such as reporting for earned media to the stakeholders. Be the first-to-know in your organization with continued scanning of media since the last time you accessed Monitor, ensuring nothing falls through the cracks and resolving issues before they become crises. Organize content more smoothly and brief stakeholders with strategically important information. ‘ Favorite ’ Pin: What is it? Now you can designate any search, tag, RSS feed or saved monitoring view as a “favorite,” pinning that item to the top of Monitor’s drop-down menu. What is the value? Narrow down results of your searches or views based on upcoming projects. Identify emerging issues quickly and early so they may be addressed - before they evolve into a crisis. Sometimes, it is a matter of seconds. Context switch faster than ever, supporting your subject-matter expertise for your clients or in-house stakeholders. Take advantage of a rapid and flexible workflow by defining an ordered list of your most important searches, Views, tags or RSS feeds. Mini Profiles - Media Relations Contacts & Twitter Authors: What is it?You can easily retrieve important information about authors directly from the content stream. By clicking on the name of journalists in our contact database and Twitter authors, you will get the highlights about that author, including: Author/contact audience size List of the recent articles that they have written Interest topics (usually indicates their area of expertise) Author social handles across other platforms, including YouTube, Instagram and TikTok Contact information (email address, phone number, physical address and more)    What is the value?Stay where you are in the content stream and get through more mentions in a timely manner Select the right author based your parameters and establish your relationship To learn more about these new Monitor features, check out our Help Center Article - Getting Started with Monitor.  

What is it?Import Tags & Custom Variables: Klear has updated the Influencer List Template upload capabilities to include “Tags” and “Custom” fields so all of your relevant data from external sources can be captured and centralized right in your Klear campaigns.  Customized Product Gifting: Klear now offers a new action allowing you to send influencers different products. Through the “Send Gift” action in Connect for you can designate specific items to offer for each influencer rather than providing the same options for all.  Influencer Reminders: Klear has launched new automated reminder emails for influencers. The first reminder will be sent 2 days before the due date. If the influencer has missed the deliverable date, a second reminder will be sent the following day.  Tik Tok Manual Upload from Feed: The “Select From Feed” option allows you to easily choose the relevant Tik Tok posts to add to your campaign with no need to upload any external files or type in any data.   What's the value?Import Tags & Custom Variables: Anything from hobbies, birthdays, or shirt sizes is information you want to hold close to strengthen and streamline your influencer partnerships. Now you won’t have to spend time searching through external files to find what you need. With the new tags and custom fields, you can customize exactly what information you want to be attached to each influencer, and it will be populated in their profile card within the campaign. Customized Product Gifting: For one campaign, you might send all influencers the same products, but for others you may have different products better suited to specific influencers. Now, there is a “Send Gift” action in Connect for you to designate specific items to offer for each influencer. Plus, you can revisit this action throughout a campaign to send new products if you are working with an influencer for a longer span of time. Influencer Reminders: With so many moving pieces involved with influencer campaigns, it’s easy for some details to get lost in the shuffle. To help manage this process for you, Klear has launched new automated reminder emails for influencers to help keep your campaigns on track! Tik Tok Manual Upload From Feed: Having all content and metrics accessible from a campaign is critical for brands to track the progress and evaluate the success of their influencer campaigns. This new option matches our existing capabilities with Instagram uploads, and populates an influencer’s full TikTok feed for you to select your posts to include in your campaign. Learn more and how to use the product updates through the help center articles below: Influencer Tags & Custom VariablesTik Tok Manual Upload from FeedCustomized Product GiftingInfluencer Reminders 

Personalize your social responses with media via access to the Asset Library in Conversations.What is it?You can now add assets (images, videos, and GIFs) to comments and replies via Conversations in Engage! Upload directly from your computer, pull from the asset library, or use one of the built-in integrations to add images, videos, or gifs directly to fan comments and replies for Facebook, LinkedIn, and Twitter. What's the value?Community management is all about connection and engagement with your audience. Therefore, choosing what to say and how to say it is critical. While text and emojis may be the simplest ways to communicate with your audience online, visual media (think images, videos, and gifs) offer an additional way to express emotion and personality, share information, and connect with your audience on a more personal level.  Using the Add asset option in conversations, you can now include pre-approved, on-brand media in your responses. How does it work?  Within conversations, when commenting and replying to fans on Facebook, Twitter, or LinkedIn, the comment box will now include a + (add) icon.  Within this icon will be two options: Add asset Saved responses  Selecting Add asset will open the same filestack uploader present in Publish, giving users the option to upload files directly from their computer, Meltwater asset library, or one of 7 integrations.   Once the asset is selected (limit one per response), click upload.   The asset will appear in the comment box at the top, and users can continue writing their responses.   Post them appear in the preview and native with text on top, and image below.  To learn more check out our Help Center Article, Manage Social Post with Engage Conversations. 

Make on-the-fly edits to scheduled social content via the Meltwater Engage Mobile App!What is it?You can now edit the text for scheduled posts in Publish via the Engage mobile app.  What's the value?Edit and approve on the go! You can now edit the text of a post before approval. Previously, you would need to reject these posts and have them resubmitted. This is also the first step to allow for full publish creation via the mobile app.  How does it work? Navigate to the Publish tab in the Engage Mobile app.   Click on any Scheduled post. You have the option to edit the text for all posts at once, or for each individual post per channel. ​​​​​​​  Make any text edits and click Apply.     For additional information about the Engage Mobile app, check out our Help Center Article, Get Started with the Engage Mobile App.  

The Content Analysis Card helps you qualify and identify relevant content faster by surfacing the top entities, entity-level sentiment, author profile, and Twitter engagement in one consolidated view. What is it?The Content Analysis Card delivers you previously unsurfaced enrichments and analytics for editorial articles and Twitter posts. Upon clicking the analytics icon, the Content Analysis Card shows the document’s related entities, entity-level sentiment, potential reach, author profile and social engagement.  In the Content analysis card you can find:For editorial content with reach: A preview of the article with a link to it Overall sentiment with a breakdown for the top entities Potential reach  For Twitter posts: Author’s biography and number of followers Social engagement metrics including likes and retweets, as well as a threaded comment view Total sentiment with a sentiment breakdown for the top entities Replies, quote tweets, and retweets under the Engagement tab   What’s the Value?The Content Analysis Card helps you qualify and identify relevant content faster by surfacing the top entities, entity-level sentiment, author profile, and social engagement in one consolidated view. The Content Analysis Card can help you: Build newsletters and brief stakeholders Organize content for your earned media analysis Monitor for crises Research your market and scan for mentions of competitive brands  To learn more about how to use the Content Analysis Card - check out the article HERE.  

New ‘Filtered Mentions’ via the Topic Analysis tab allows you to quickly view the mentions fueling a specific metric.   What is it?Filtered mentions is a new ‘in context’ view allowing you to quickly view the mentions for any metric, without altering your search results via boolean, filters, or refreshing. Filtered mentions are available within the Topic Analysis tab of Explore.  What's the value?Now, with Filtered mentions, you can uncover the mentions driving these metrics, with a single click.Uncover the mentions behind each metric, word, and chart for deeper insights. Keep your place while you search through the mentions by leaving your original search query untouched. How Does it Work? Within Topic Analysis, click on any* word or chart, to open a new content stream to the right of the screen, that automatically filters for only those results.  The Filtered mentions content stream features search and boolean tips by showing what filters or boolean strings can be applied to your search to update your total search results to only those in the Filtered mentions content stream. The Filtered mentions content stream includes all the same features as the main content stream, including search, bulk actions, filtering, downloads, and more! To learn more about Filtered Mentions, check out the Help Center article HERE.   

A new mini-profile for Authors is now available in Explore!What is it?When clicking an author via the authors tab in Explore or Communities it will now open a new mini-profile slide out.  This includes new profile and follower info, powered by Klear and Linkfluence. What’s the Value?Mini-profiles offer a new, streamlined way to view additional information on a contact, without leaving your current screen. This provides a faster, easier way to vet authors, without interrupting your workflow. By not opening a new tab, you do not lose context or crowd your workspace when trying to vet multiple authors at a time while building author lists.  

Dive deeper into your community data to uncover the groups that matter to you, with new filters. What is it?New filters for every tab in Communities! We are excited to introduce filters for Communities, Age, Gender, Location, and influence Tier. All five filters are present on each of the three tabs in Communities: Overview, Communities, and Authors.  What's the value?Since its launch in June 2022, Communities has offered a deeper look into the authors and user communities driving the conversations behind topics. Today, with filters, it’s now possible to drill even further into the data and its sub-communities.Find more targeted audience insights, like the top influencers among males 18 to 25. Greater exploration options help you find insights you might otherwise miss. Get to the right data, faster. Point and click to find the data you are looking for rather than editing your boolean search. To learn more, check out our Help Center Article - User Guide: Meltwater Communities.  

You can now aggregate and export data from multiple campaigns into a single report. What is it?Consolidate your campaign data for easier reporting by aggregating and exporting data from multiple Klear campaigns into a single PDF or Google Slides presentation to share with stakeholders. What's the value?While you have always been able to export a report at the individual campaign level, you can now also export multiple campaigns into a single report!For international customers, aggregate all campaigns of a specific country or market for easier reporting. For agencies, aggregate campaigns for multiple brands, product lines, or clients. For all Klear users, easily compare your campaigns against one another. This newest update puts the power of aggregated reporting in your hands, with no limit to the number of campaigns you can select for an aggregate report, nor to the number of reports, you can export. How does it work? When viewing all of your campaigns via the Manage Campaigns tab, click the PDF icon in the top toolbar.  Select your desired time frame Select the campaigns you wish to aggregate into a signal report Click Send Me The Report, to have a PDF emailed to you directly Selecting the Editable Version option will instead send you a Google Slides version, which you can customize to your choosing. Here is an example report.  

You can save time and be informed of the key insights for your current searches without leaving the Monitor app!  What is it?‘Create alerts’ under the Create button at the top navigation bar allows you to set up various alerts based on your account’s entitlements. Alerts allow for casual media monitoring and for sharing key insights with others.    ‘PDF download’ is now an option under export content. You have the ability to download a PDF of the coverage you’ve selected.     What's the value?Save time - When viewing content in Monitor, the ‘Create alerts’ feature allows you to quickly set up relevant alerts, all from Monitor. Be the first person to know - Whether there is a shift in sentiment mentioning your products, your competitor just announced an acquisition or merger, or a spike in your brand mentions, you and any designated recipients can be informed and react to new information in real-time. Customization for communication - You can add up to 10 searches when setting up alerts with a variety of delivery methods to stakeholders, whether they have access to Meltwater or not. With the ‘PDF Download’, you have the option to download one or more selected mentions in PDF format and present them to your clients. To learn more about Monitor, check out our Help Center Article, Get Started with Monitor.   

New features now available in Explore and Explore for MI:  Select All for the Location Filter - The Location filter in Explore and Explore for MI has been updated to include a new Select All option.   Info Hover for Facebook and Instagram Source - The Source type filter shows an information hover icon for Facebook and Instagram. Both offer the same info: This source type can be configured in Sidebar > Account > Social Connections to control what results it returns.    What's the value? Select All for the Location Filter - Meltwater offers 251 locations to choose from. When you want to include several countries, or to simply exclude a few countries, it is faster to be able to select all, and then deselect the countries you wish to exclude from your results. Info Hover for Facebook and Instagram Source - For the FB and IG hover hints, this will help you better understand why your search results may show 0 for FB and/or IG, if you have not configured those channels accordingly.   

What is it? When creating and sharing tracking links with influencers via Connect in Klear, you now have the ability to bulk-share tracking links with multiple influencers at once. Each influencer will receive a unique tracking link specific only to them, with a customized ID and UTM tags.  What's the value?Save time! Previously, you needed to create unique links, and share them with each influencer individually. This can now be done in bulk with only a few clicks. Real-time insights on link performance of each influencer and their links in Measure tab.   

 You now have the ability to select the thumbnail for Instagram video posts and Reels.  What is it?When creating a new video post or reel, you can now select the video thumbnail from a list of frames taken from the video by simply selecting edit. From there you can select from one of five frames.    What's the value?Selecting the thumbnail for IG video posts and reels grants you more control over the look and aesthetic of your videos before a user plays them. This also allows for greater customization and flexibility. To learn more check out our Help Center Article, How to Create a New Social Post in Publish.   

Introducing a new delivery method to receive your Meltwater Alerts - a Generic Webhook! What is it?Nearly all organizations use some form of a collaboration tool to conduct business. Meltwater has supported direct integrations with Slack, Microsoft Teams, and DingTalk. But what if you don’t use one of these messaging services? Are you able to receive alerts as well? Yes! Meltwater has taken the next step in our integration plans - a Generic Webhook. A webhook in web development is a method of augmenting or altering the behavior of a web page or web application with custom callbacks. To simplify, it’s how one app can send an automated message to another app. In this instance, it allows Meltwater to send Smart Alerts to other apps. Using an automation platform such as Zapier, Make, or IFTT (If This Than That), you can connect to Discord, Google Chat, and many more! Using the generic webhook, also allows you to have the ability to receive alerts directly to an API (configuration required).  What's the value? By enabling this integration right from within Meltwater, you can now receive automated, AI-powered alerts sent directly to your preferred channels. Having a centralized channel with all Alerts flowing in will allow your team to better collaborate and act on business-critical news, market shifts/trends, and competitive intelligence. Since there is no limit on either the number of connections or connections per channel, you are able to customize your integrations directly into the channels you are already working in.   To learn more and for step by step instructions, check out our Help Center Article, Set up Alerts with a Generic Webhook Integration.  

Language Filter for TikTok and Instagram SearchWhen searching for Influencers to build a campaign, there are several filters that help narrow down your results to the perfect match, such as influence, location, and more. Now, you have a new filter option: Language. Currently, you can identify and categorize the following languages: English, Spanish, German, French, and Italian.  Mark Recruit Questions as RequiredYou now have the ability to create customizable recruit forms, that beautifully promote ambassador programs and help you collaborate with your clients. Recruit form capabilities have been updated and allow you to mark specific custom questions as required. Perfect for capturing information crucial to the screening process for potential ambassadors.  What's the value?Language Filter for TikTok and Instagram Search - When searching for influencers, it’s important to not only understand what someone posts, and where they live, but also what language they post in. When attempting to expand into new markets, or reach different cohorts, posting in their native language, rather than defaulting to English, is crucial when building loyalty and connection. Mark Recruit Questions as Required - If a question is optional, that gives an applicant the opportunity to not answer. However, there are times when a specific question is imperative to understand if this applicant is right for your ambassador campaign or not. By requiring an answer, you can save time by easily sorting through respondents based on their responses, and ensuring you get the crucial information you need from each applicant.

Journalist profiles and Source profiles in Media Relations now have a refreshed design and offer new content analytics. Journalist profiles now include:  A new visualization widget, showcasing the top entities the author is writing about A reorganized header, highlighting journalists email, sources, and a new Interactions Record  Relocated Twitter info, with handle, authority, handle metrics, and bio A consolidated content steam featuring both recent articles and tweets in a single stream     Source profiles now include:   A new Reach widget added to the top banner   What does this mean for you? Meltwater’s upgraded Contact and Source Profiles helps you:  Increase productivity by more easily determining the social media influence and relevance of a source and its journalist Introduce better workflows to find the right sources by increasing the amount of information available within Meltwater  Offers a seamless experience, decreasing the need to find the information you need outside of Meltwater