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Best Academy Class

Forum|Forum|2 years ago
March 25, 2024
24 Replies
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Hey y’all! Hope all is well.

I am new to the Academy classes and was wondering which one(s) have been best for you/your organization? Which would you recommend for someone new to Meltwater and wanting to learn more!

Best answer by rachelc

I think it really depends on what services you currently utilize/have access to in Meltwater and what your organization’s priorities are! For me, we mainly use Meltwater for media monitoring. So the Academy courses that pertain to the Meltwater media monitoring tools have been helpful so far in teaching me things that maybe I learned years ago but I’ve forgotten since we don’t use that aspect often/if at all and also some newer tips and tricks that I didn’t know about! I also like that there are courses that aren’t geared toward a specific Meltwater platform and are about marketing/communications in general! I’m always wanting to learn new things!

J

JRuff

Explorer

Would love to get a list as well! Will keep an eye out for what you hear back. Thank you for asking.

M

maggim

Author

Influencer

Would love to get a list as well! Will keep an eye out for what you hear back. Thank you for asking.

Anytime! This is great info to know.

R

rachelc

Answer

Influencer

I think it really depends on what services you currently utilize/have access to in Meltwater and what your organization’s priorities are! For me, we mainly use Meltwater for media monitoring. So the Academy courses that pertain to the Meltwater media monitoring tools have been helpful so far in teaching me things that maybe I learned years ago but I’ve forgotten since we don’t use that aspect often/if at all and also some newer tips and tricks that I didn’t know about! I also like that there are courses that aren’t geared toward a specific Meltwater platform and are about marketing/communications in general! I’m always wanting to learn new things!

BarBell24

Influencer

I have to agree with @rachelc the classes are most helpful when you have access to the different tools within Meltwater. But I have to say that since you are in the Media Monitoring space here is a link to all the courses within the academy that are available for that vertical: https://academy.meltwater.com/collections/PR_Courses

But I have to say that Creating Dashboards and PR Relations w/Meltwater are my two favorites - both the foundation & advanced levels. I think I’m also going to love taking the Crisis Management course, because it’s always better to be prepared in case something happens!

Lead the life you love, love the life you lead. ~ Barika

M

maggim

Author

Influencer

Thank you for the feedback!

Steph Rizzo

Influencer

I think it really depends on what services you currently utilize/have access to in Meltwater and what your organization’s priorities are! For me, we mainly use Meltwater for media monitoring. So the Academy courses that pertain to the Meltwater media monitoring tools have been helpful so far in teaching me things that maybe I learned years ago but I’ve forgotten since we don’t use that aspect often/if at all and also some newer tips and tricks that I didn’t know about! I also like that there are courses that aren’t geared toward a specific Meltwater platform and are about marketing/communications in general! I’m always wanting to learn new things!

Definitely agree! I can’t recall which specific course it was, but I just took one that gave tips/tricks on creating the right boolean searches, and it was incredibly helpful. I’ve had my searches set up the same way for years now, and I’m realizing there are much better ways I could’ve built them to be more relevant, so now I feel empowered to go revamp. (:

R

rachelc

Influencer

I think it really depends on what services you currently utilize/have access to in Meltwater and what your organization’s priorities are! For me, we mainly use Meltwater for media monitoring. So the Academy courses that pertain to the Meltwater media monitoring tools have been helpful so far in teaching me things that maybe I learned years ago but I’ve forgotten since we don’t use that aspect often/if at all and also some newer tips and tricks that I didn’t know about! I also like that there are courses that aren’t geared toward a specific Meltwater platform and are about marketing/communications in general! I’m always wanting to learn new things!

Definitely agree! I can’t recall which specific course it was, but I just took one that gave tips/tricks on creating the right boolean searches, and it was incredibly helpful. I’ve had my searches set up the same way for years now, and I’m realizing there are much better ways I could’ve built them to be more relevant, so now I feel empowered to go revamp. (:

I think I just completed that one! I’m in the same boat that we’ve had our searches set up for a while, and while I don’t see myself changing them anytime soon because they are helpful right now, it’s nice to know that I can easily set up new ones/change the current ones if I need to!

kelly.bebenek

mEmployee

What @rachelc said is 100% correct though based on reviews some courses are more popular than others. I can share an internal document with all of you that recommends training you should take based on the product you have:
https://docs.google.com/presentation/d/18EpUBlu7_KghVkMB3t8FC_sU_QuRhAvBGwN2nGgogsM/edit?usp=sharing

In saying that, we recently restructured mAcademy so it’s easier to have this information.

From the Academy Home Page
Click on the Product you have, so if you have Explore, click here:

Training is then recommended and structured for you:

Would love to know if you don’t find this helpful or if you are still facing challenges with completing training.

Sr. Director of Customer Ed @ Meltwater (DM me to discuss: Academy, Community & Help Center)

kelly.bebenek

mEmployee

and one more thing that might be helpful, one thing I heard a lot at Summit and through out our mCommunity Meetups, are customers saying that they are only using 10% of what the Meltwater Products can do. The secret to unlocking the other 90% is knowing how to use Boolean to create better searches. So I highly recommend checking out our Boolean Search Resource Page in mCommunity (it’s located in under Product Help). Here you will find:

All Boolean Training
All Boolean Resource
All Boolean How to Videos
Boolean Behind The Scenes - we share the Boolean queries we used to create a lot of our social media posts

If you want to test out your Boolean and get feedback, I recommend joining our Boolean Wizards User Group. Here we have 6 practices use cases, from basic to advanced, that you can test your Boolean writing skills and we will send you feedback.

Happy learning!

Sr. Director of Customer Ed @ Meltwater (DM me to discuss: Academy, Community & Help Center)

Cristina Mendes

Influencer

and one more thing that might be helpful, one thing I heard a lot at Summit and through out our mCommunity Meetups, are customers saying that they are only using 10% of what the Meltwater Products can do. The secret to unlocking the other 90% is knowing how to use Boolean to create better searches. So I highly recommend checking out our Boolean Search Resource Page in mCommunity (it’s located in under Product Help). Here you will find:

All Boolean Training
All Boolean Resource
All Boolean How to Videos
Boolean Behind The Scenes - we share the Boolean queries we used to create a lot of our social media posts

If you want to test out your Boolean and get feedback, I recommend joining our Boolean Wizards User Group. Here we have 6 practices use cases, from basic to advanced, that you can test your Boolean writing skills and we will send you feedback.

Happy learning!

Will definately check the Resource Page out. Thanks, @kelly.bebenek.

Cristina M

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