Hi everyone,

I’m John Box, CEO at Meltwater — and also one of the platform’s most active users. I log in daily, dig into data across our business, and speak with customers around the world. Those conversations remind me of two things: there’s always more value to unlock in Meltwater, and small changes can often deliver big results.

That’s why I’m starting a new video series: Insights unBoxed.

We know customers appreciate the training from account teams, Meltwater Academy, and Community. But many of you have asked for something extra — best practices from other customers, tips from experienced users and employees, and even the small “hacks” that make a big difference. This series is designed to share exactly that.

Every few weeks, I’ll post a new tip — each one under 5 minutes and straight to the point:

• Why it matters

• How to do it

• The impact it’s having for teams across industries

Be sure to subscribe to the #Insights unBoxed page so you’ll be notified when each new tip is released.

Checkout the first video tip: