Facebook, Instagram, and X require that you connect a profile to gain access to the public content made available through the API. To do so, follow these steps:
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Go to Account drop-down in the left-hand navigation bar
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Click Social connections
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Ensure you are on the Monitored Connections tab at the top of your screen
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Navigate to the account you want to connect
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Click Add account
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A pop-up will appear that will prompt you to login to your account. Once logged into your account, the pop-up will disappear and you will have successfully connected your account
Learn more about Connecting your Facebook, Instagram, and X to the Meltwater Platform.