If you need help right now, our live support team is ready to assist you directly within the Meltwater app 24/7:
Here's how to contact them:
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Click on the Chat Bubble located in the bottom right-hand corner
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Select Messages
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Click Send us a message
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Select I want to talk with Mel
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Type your question or issue
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You will typically receive a response within minutes and can continue the chat within the chat function
Note: To review your previous communications with our team, simply revisit the Chat Bubble and check under Messages.
Learn more about Accessing Product and Account Support.
