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Jacinda EspinosamEmployee

published in Race to Summit 2025

🚀 Base Camp 4: Race to the Finish!Base Camp 4

In pursuit of knowledge, excellence, and the Ultimate Meltwater Summit Experience, #FriendsWithInsights have come together over the past three weeks for the most epic mCommunity competition of all time. This week, you will take control of your destiny and let your network propel you to greatness - that’s right, it’s voting week! 🚩 Week 4 Objective 🚩 Endgame Checklist 🚩 Challenges to Compete In 🚩 Week 4 Objective Last week, your task was to create a sharable Dashboard about some aspect of your chosen charity over the course of this challenge, and share it in an mCommunity post (there’s still time to create yours if you haven’t yet). This week, it’s all about getting those pageviews and showing your support for your fellow competitors. Here’s how:Share your mCommunity post on your social networks using the hashtags #meltwatercommunity and #RaceToSummit. Use our sample LinkedIn post from the Week 3 Base Camp for easy sharing. Check out the Race to Summit 2025 channel to see dashboar

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

I forgot my password, what should I do?

To reset your password, follow these steps:Navigate to https://app.meltwater.com/login Enter your email address Click Next Select Forgot passwordEnter your email address Click Send email Select Ok Navigate to your email inbox Click Reset password Enter a new password and confirm your new password Click the arrow Navigate back to https://app.meltwater.com/login Enter your email address and new password Select Log in

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How can I be notified of new mentions?

There are a number of ways you can create a smart alert in Meltwater - directly from the Alerts tab, through the alerts bell icon, via Explore or Monitor, and even from your Social Connections: Monitored Page.Create a Smart Alert from the Alerts Tab Create a Smart Alert from the Bell Icon Create a Smart Alert from Explore Create a Smart Alert from Monitor Create a Smart Alert from Social Connections: Monitored PagesCreate a Smart Alert from the Alerts Tab Select Alerts from the left-hand navigation bar Select Create Alert Click Search Alerts Select the checkboxes to the left of the Alert name to create one or more alerts based on an Explore search In this view, click View example to preview the alert layout and content Click Close to close out of the preview In the left-hand navigation bar are other alert types, including Event alerts, Social alerts, and RSS alerts. For these categories, only one alert can be created at a time. Once you’ve selected the correct alert type,

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

Where do I connect social channels for social monitoring?

Facebook, Instagram, and X require that you connect a profile to gain access to the public content made available through the API. To do so, follow these steps: Go to Account drop-down in the left-hand navigation bar Click Social connections Ensure you are on the Monitored Connections tab at the top of your screen Navigate to the account you want to connect Click Add account A pop-up will appear that will prompt you to login to your account. Once logged into your account, the pop-up will disappear and you will have successfully connected your account Learn more about Connecting your Facebook, Instagram, and X to the Meltwater Platform.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How do I access support?

If you need help right now, our live support team is ready to assist you directly within the Meltwater app 24/7: Here's how to contact them: Click on the Chat Bubble located in the bottom right-hand corner Select Messages Click Send us a message Select I want to talk with Mel Type your question or issue You will typically receive a response within minutes and can continue the chat within the chat function Note: To review your previous communications with our team, simply revisit the Chat Bubble and check under Messages. Learn more about Accessing Product and Account Support.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How many searches can I create in Explore?

To find the total number of searches you can create in Explore, follow these steps:Click Account in the left-hand navigation bar Navigate to Account details Navigate to Saved searches The numbers on the right-hand side represent the number of searches currently created out of the total number you can createExample: There are currently 20 saved searches in Explore, with the opportunity to make 100 total.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

Can I change the email address of an existing user?

No, the user will need to be deleted from the Meltwater account and re-added with the updated email and information. To delete an existing user, follow these steps:Click the Account drop-down in the left-hand navigation bar Select Manage Users Hover over the user you want to delete Select Remove user on the right-hand sideSelect OkTo re-add your user with the updated information, learn more about Adding a New User.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How do I add a new user?

To add a new user, follow these steps:Click the Account drop-down in the left-hand navigation bar Select Manage Users Click Add user in the top right-hand corner Enter all required fields marked with an * Enable all necessary permissions Click Add userLearn more about Managing Users in Account Settings.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How can I quickly get up to speed with Meltwater?

There are a number of resources available to help get up to speed in Meltwater: Meltwater Academy Tiered trainings from basic to advanced use cases. Attend our Product Workshops Watch OnDemand recordings of previous Product Workshops

published in Explore

📺 Watch: Building Brand and Campaign Reports (March 25th)

If you missed our March 25th Product Hour covering how you can get started with building reports in Meltwater; don’t worry, we’ve got you covered! Watch the recording below to learn how you can use your existing saved searches to create custom reports, the details of our available reporting widgets, and how to build reports from scratch using our blank canvas report builder! In this session we learned: How to use searches to build the foundation for comprehensive reports How to create digest reports that automatically keep you in the loop and are delivered right to your inbox How to customize your reports to hone in on the data you need If you would like to view the sample report created on today’s call you can check it out below: Netflix Sample Report Password: 123 The Race to Summit:Don’t forget to check out this week’s Basecamp post to submit your Sharable Dashboard Reports, meet other Meltwaters users competing, and keep up to date with all of the competition news! Basecamp 3 Wa

Jacinda EspinosamEmployee

published in Race to Summit 2025

🏔️ Base Camp 3: Building Brand and Campaign ReportsBase Camp 3

🏔️ Welcome to Week 3 of the mCommunity Race to Summit - Building Brand and Campaign Reports! Congratulations on reaching Week 3! This week, you’ll leverage the searches and custom categories you’ve built over the past two weeks to build a compelling report, helping you raise awareness for your cause and hopefully win the Race to Summit! 🙌This week’s challenge will work a little differently, so be sure to read through this full post for the instructions on submitting your project 👀 🚩 Week 3 Objective 🚩 Workshops 🚩 Resources 🚩 Post Your Dashboard in mCommunity 🚩Share your Dashboard with your Network Challenges to Compete In 🚩Support Your mCommunity Teammates! 🚩 Week 3 ObjectiveThis week, you’ll apply what you learned in week 1 and 2 to create a shareable Dashboard focused on your chosen charitable organization. . You have complete creative freedom to design a report that you would find insightful and personally meaningful. You can focus on general insights, highlight s

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

What sources are included in an Explore search?

The sources included in an Explore search can vary based on your Meltwater package. You can find the sources included in your Meltwater account two ways, Platform Assistant and Explore. Platform Assistant Select Platform Assistant at the top of your screen Click Provide Account Support Type "What are the source types included in my account?" Click Enter Learn more about the Platform Assistant. Explore Click Explore in the left-hand navigation bar. Navigate to the search options section and select Keyword Search or Advanced Search. Click the Source type drop-down. All sources included in your subscription will be listed in this drop-down.Learn more about Data Sources in Explore.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How do I remove content from my Explore search?

To remove content from your Explore search, follow these steps:Click Explore in the left-hand navigation bar Select the checkboxes to the left of the article(s) you want to remove Select the Hide icon. Additionally, consider updating your search keywords or your filter options to remove unwanted articles. Learn more about Removing Content from Explore Results.

CheyennemEmployee

published in Frequently Asked Questions (FAQs)

How do I export articles?

To export articles, follow these steps:Navigate to a content stream within an Explore search or Monitor Select the results via the tick box. If you are in Explore and have used the Select All option, please note the alert with a prompt to Select All.Select Download Options Select from the following options: Select a Format CSV Excel PDF Select a Template Popular fields and metrics Legacy Note: Learn more about Details Included in Your Exports.Click DownloadA spreadsheet or PDF file will be emailed to the address you use to log in. Alternatively, when your download is ready, you'll receive an alert icon at the top of your page. Select the Alerts icon in the top right-hand cornerClick Download Learn more about Exporting Content and Data from Explore & Monitor.

published in Meltwaterコミュニティ

4月の製品トレーニングスケジュール

日本語を話すユーザー向けにデザインされたインタラクティブなトレーニングセッションにご招待できることを楽しみにしています！このワークショップでは、以下の内容を取り上げます：効率的なモニタリングのための強力な検索を作成・保存する方法高品質のメンションを見つけ、ターゲットを絞った著者リストを作成するためのフィルターの使い方（インフルエンサー分析に最適）ワークフロー管理を改善するためのラベリング機能を使ったアカウントの整理方法初心者の方でもスキルを再確認したい方でも、このセッションは体験を最適化するための重要なツールを提供します。今すぐ登録Meltwaterユーザーさま向けトレーニングウェビナー Meltwaterユーザーさま向けトレーニングウェビナー追加の英語トレーニング:Explore Automation: Set, Relax, and Enjoy: Let Meltwater Work for You This Summer - April 9th Newsletters: Making the Transition to the New Newsletters Experience- April 15th Media Relations: Media Relation Product Team: Ask Me Anything - April 16th mCommunity アップデート Meltwater Community に日本語のホームページとオンデマンド翻訳機能が登場しました！日本語でコンテンツを閲覧できるだけでなく、投稿をワンクリックで瞬時に翻訳可能に。これまで以上に、学び、つながり、交流しやすくなりました。ぜひお好みの言語でご活用ください。ホーム画面からご希望の言語を選択してください：投稿を翻訳：

Jacinda EspinosamEmployee

published in Race to Summit 2025

🧗 Base Camp 2: Welcome to Week 2 of the mCommunity Race to Summit - Monitoring a Brand CrisisBase Camp 2

Welcome to Week 2, where we take your search skills to the next level! This week’s Objective is one every communicator needs to master: <Monitoring a Brand Crisis. Here’s everything you’ll need to complete this next challenge: 🚩 Week 2 ObjectiveThis week we’ll be creating an Advanced Search specifically to monitor the unfolding conversation around a crisis pertaining to your chosen charitable organization’s brand. Using what you learned in this and last week’s training, as well as the resources below, create a “crisis” custom category to use as a filter on your search from last week. Additionally, you’ll learn how to monitor and set up alerts to stay informed if a crisis unfolds for your organization. After the product workshop be sure to share your crisis boolean in the comments for feedback and points! 👇 🚩 WorkshopsRegistering for any of the following workshops will automatically register you for the Race to Summit competition. The product workshop Monitoring a Brand Crisis is

published in Groupe mCommunity en français

Calendrier des formations produit – Avril

Mises à jour de la mCommunity: La communauté Meltwater propose désormais une page d’accueil en français ainsi que des traductions de publications à la demande ! Vous pouvez parcourir le contenu en français et traduire instantanément n’importe quelle publication en un seul clic—rendre l’apprentissage, les échanges et l’engagement plus faciles que jamais dans la langue de votre choix. Sélectionnez votre langue préférée depuis l’écran d’accueil : Traduisez n’importe quelle publication : Ateliers produit Nous avons le plaisir de vous inviter à nos prochaines sessions de formation destinées à nos utilisateurs francophones ! Que vous soyez débutant ou que vous souhaitiez simplement rafraîchir vos connaissances, ces sessions vous fourniront les outils essentiels pour optimiser votre expérience avec Meltwater ! Formation pour les nouveaux utilisateurs :Formation sur le produit: Premiers pas avec les alertes et les moniteurs- Avril 18th Formation sur le produit: Premiers pas avec la création de

published in D-A-CH Community Gruppe

Produktschulungsplan für April

Hallo zusammen, mCommunity-Updates:Die Meltwater Community bietet jetzt eine deutschsprachige Startseite und sofortige Übersetzungen von Beiträgen auf Abruf! Sie können Inhalte auf Deutsch durchsuchen und jeden Beitrag mit nur einem Klick sofort übersetzen – so wird es einfacher denn je, in Ihrer bevorzugten Sprache zu lernen, sich zu vernetzen und auszutauschen. Wählen Sie Ihre bevorzugte Sprache auf der Startseite aus: Beitrag übersetzen Produktworkshops Wir freuen uns, Sie zu unseren bevorstehenden Trainingssessions für unsere deutschsprachigen Nutzer:innen einzuladen! Egal, ob Sie gerade erst anfangen oder Ihre Kenntnisse auffrischen möchten – diese Session vermittelt Ihnen die wichtigsten Werkzeuge, um Ihre Arbeit mit Meltwater noch effizienter zu gestalten. Deutsches Training:Erste Schritte mit Explore (Media Monitoring) - April 15th Erste Schritte bei der Erstellung von Berichten- April 28th Erste Schritte mit Benachrichtigungen und Monitoren- April 30th Offene Sprechstunde: C

Jacinda EspinosamEmployee

published in Race to Summit 2025

Welcome to the Race to Summit in mCommunity 👋 Say Hello!Welcome

Welcome to the dedicated mCommunity space for the Race to Summit (RTS) 2025 competition! This is where you can stay caught up on all things RTS, give and get feedback, and make connections with your fellow competitors along the way 💪We’ll have more info coming soon, so be sure to subscribe to the Race to Summit page so you never miss an update. In the meantime, we want to know more about you, so let’s kick off some introductions. In the comments below, let us know:What’s your name? Where in the world are you located? Have you attended Meltwater Summit before? Have you participated in an mCommunity competition before? What’s your random superpower?

kelly.bebenekmEmployee

published in New to Meltwater

March New User Training WorkshopsWorkshops

If you're new to our platform, this group is your go-to resource for getting started and feeling supported as you learn the ropes.🎉 Here’s how we’re helping you hit the ground running: Monthly Product Training WorkshopsOur expert-led sessions are designed to help you build confidence and skills while learning alongside the Meltwater community. This month’s training is extra special! Twice a year, we host exciting, learning-based competitions where participants can win prizes like a trip to Meltwater Summit in NYC and Lululemon gear.This March, we’re launching Race to Summit, a global competition where you’ll step into the role of a Communications Manager, tackling real-world challenges in brand monitoring, crisis management, and report building. It’s a fun way to learn, compete, and win! Learn more here. 📅 March Training Schedule: 🕘EST Timezone (AM Sessions)/ CET (PM Sessions):Getting Started with Media Monitoring - March 11th Getting Started with Media Monitoring- March 14th (Due

Jacinda EspinosamEmployee

published in Race to Summit 2025

🌄 Base Camp 1: Welcome to Week 1 of the mCommunity Race to Summit! 🌄Base Camp 1

Our bags are packed, our hiking boots are laced up, and we’re ready to hit the trail for the Meltwater adventure of a lifetime! The better your search is, the better your reporting (and final project) will be, so your Objective for this week is to Create the Best Possible Brand Search for the charity you’re choosing to rep in this competition! Here’s everything you need to get started:🚩 Week 1 Objective 🚩 Workshops 🚩 Resources 🚩Share your Search for Points 🚩 Week 1 ObjectiveYour mission this week is to create an Advanced Search that you will use for the rest of the competition. Using what you learn in this week’s workshop and in the resources below, create a search in Explore to monitor your chosen organization.Once you’ve created your search, share it in this thread for feedback so we can work together to polish and perfect it! 🚩 WorkshopsRegistering for any of the following workshops will automatically register you for the Race to Summit competition.*The product workshop Getti

published in Klear

📺 Watch: Creating and Managing a Brand Ambassador Program with Klear

If you missed our Product Workshop covering how you can create and implement a Brand Ambassador Program; don’t worry, we’ve got you covered! Check out the recording below to see how you can create a custom Recruit page, automize your application process, and communicate directly with influencers in Klear! In this Workshop we learned:How to vet applicants effectively Customize your application form Communicate with new ambassadors The Race to Summit:Don’t forget to check out this week’s Basecamp post to submit your Crisis Boolean search, meet other Meltwaters users competing, and keep up to date with all of the competition news! Basecamp 2 Watch the recording here: Don’t forget to check out our lineup of upcoming Product Workshops ! Workshop Schedule

kelly.bebenekmEmployee

published in New to Meltwater

April New User Training

If you're new to our platform, this group is your go-to resource for getting started and feeling supported as you learn the ropes.Here’s how we’re helping you hit the ground running: Monthly Product Training WorkshopsOur expert-led sessions are designed to help you build confidence and skills while learning alongside the Meltwater community.New User Workshops New User Workshops - Asia Pacific Hours Advanced Product Workshops 💬 Have Questions? Speak with Us Live! Workshop RecordingsNew User WorkshopsGetting Started with Social Media Management (Engage) - April 8th Getting Started with Media Monitoring - April 10th Getting Started with Alerts, Digest Reports, and Monitors - April 17th Getting Started with Report Building - April 24th New User Workshops - Asia Pacific HoursGetting Started with Media Monitoring - April 11th Getting Started with Alerts, Digest Reports, and Monitors - April 18th Getting Started with Report Building - April 25thAdvanced Product WorkshopsExplore Automation

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 1: AND OR NOTPractice

Boolean Practice 1 (AND, OR, NOT) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, and quotations. Scenario 1 👵Find documents that mention Princess Leia and Luke Skywalker but don’t mention Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. All documents should also include the keyword drive-through. Scenario 3 ✈Find documents that mention Delta

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