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Klear offers a way for non-authenticated influencers to upload Instagram Stories directly to the campaign they were invited to. This article will cover:Manually Uploading Stories Manually Uploading Stories If you are an influencer looking to manually upload your stories, follow these steps: Note: You can now upload up to 10 Instagram Stories. Navigate to your campaign brief Click Manually Upload Instagram Story to Campaign at the bottom of the page     A new window will pop up where you can fill in relevant details such as the date the story was published and metrics like reach, impressions, replies, and taps back Additionally, to increase trust between you and the brand, you can add a screenshot of the Instagram Story Insights     Once you’ve uploaded your story or stories (up to 10), it will automatically be added to the campaign measure tab

Begin your influencer marketing journey with confidence. With Klear's comprehensive influencer marketing guide you'll learn what it takes to plan and launch a winning influencer campaign. This article will cover:Introduction: What Is Influencer Marketing? What is Influencer Marketing? What is an Influencer? Size Doesn't Matter Audience Authenticity Micro-Influencers Influencer Marketing ROI Chapter 1: Setting Campaign Goals Setting Campaign Goals: Who Is your Campaign Targeting: Brand Values: Chapter 2: Discovering and Vetting Influencers Identifying Influencers Performance Metrics: Influencer Safety: Value Alignment Assessment: Chapter 3: Collaborating With Influencers Influencer Marketing Campaign Brief: Influencer Agreement: Content Approval: Compensations: Chapter 4: Influencer Marketing Loyalty Program What is an Influencer Loyalty Program: How to Identify Influential Customers: Coupon Codes Compensation: Chapter 5: Measuring Campaign Success Importance of Ana

Whether you are new to Klear or already have campaigns up and running, you know the importance of list building and having comprehensive information all in one place. While contact details and social profiles are standard, you’ll gather more personalized data as you nurture your partnerships. Anything from hobbies, birthdays, or shirt sizes is information you want to hold close to strengthen and streamline your future partnerships. While Klear already allows the ability to upload influencer lists, we are expanding this capability to include more customized fields. So now you won’t have to spend time searching through external files to find what you need. This article will cover:What’s new? How does it work? What’s new?Klear has updated the Influencer List Template to include “Tags” and “Custom” fields so all of your relevant data can be captured and centralized right in your Klear campaigns. Previously, the template included pre-set fields for contact details (name, email, number, addr

With so many moving pieces involved with influencer campaigns, it’s easy for some details to get lost in the shuffle. Between managing hundreds of influencers, evaluating results, and strategizing your next campaign, days can quickly fly by. While you don’t always have the time to touch base with each of your creators every day, a simple reminder can go a long way in making sure your campaign stays on track. To help manage this process for you, Klear has launched new automated reminder emails for influencers.  How does it work?In the connect tab of your campaign, click on the Brief tab and toggle on “deliverables” within the campaign requirements. From here, a pop-up will appear giving you the option to enable reminders. Check the checkbox to notify influencers, and hit the “Enable” button. This will activate two types of templated communication that will automatically be sent to influencers. These reminders will be tied to the deliverables and due dates you assigned separately, so rem

Influencer tags are one of Klear’s most popular features. They allow you to compile, organize, and manage influencers based on the categories most important to you. We have an exciting update that enhances this feature. You can now filter and view influencers with more than one tag. This article will cover:Vetting and managing influencers with multiple tags Measuring campaign performance with multiple tags How does it work? Vetting and managing influencers with multiple tagsSometimes you may assign an influencer with more than one tag. For example, you may tag someone as a beauty influencer and as a mother, or you may tag someone as a beauty influencer and as someone located in the United Kingdom. If you’re launching an activation that requires influencers that match more than one tag you can now filter and view them with multiple tags. Similarly, if you’re launching an activation that uses influencers across different categories you can select multiple tags and view any influencer tha

When sourcing influencers for your campaign, looking at a variety of factors helps you decide who is the best fit for your brand. One of the key metrics to consider is engagement rate, which gives insight into how well influencers are connecting and sparking interaction with their audience. With the rise of branded partnerships, naturally there’s been an increase in sponsored content more regularly featured in influencer feeds. During the vetting process, it’s important to take this into consideration and make sure you partner with influencers who create authentic branded content that performs in line with their organic posts. To help with this process, we’ve introduced a new Instagram metric allowing you to view the “Sponsored Content” specific engagement rate for influencers.  Where can I see this?When viewing an influencer profile, hover over the Instagram icon within the “Engagement” box to access the new popup. This popup now shows two rows of engagement rate metrics: The first ro

Running influencer campaigns involves managing multiple components, often happening at the same time. Between vetting new influencers, distributing briefs, coordinating product gifting, or sending payments- there are so many stages to keep track of. While you are on top of the daily ins and outs of your campaigns, we know you are also regularly sharing status updates with your larger team on a weekly or monthly basis. To help you access high-level insights and easily compile these updates, we’ve revamped our campaign summary email.  What’s New?The new weekly email will feature a new layout for easier reading and include more robust stats beyond how many posts went live for your campaigns. Now, you’ll see updates on the relevant activity for all of your active campaigns from the past week. These could include: Number of posts that went live with the corresponding reach How many products were sold How many influencers joined the campaign How many coupon codes or tracking links were

Are you looking for inspiration in creating your next campaign or in search or report examples? Check out the examples by clicking into the links below: This article will cover:Demo Campaigns: Report Examples:   Demo Campaigns:  Example #1: eCommerce CampaignExample #2: All Post Types Campaign Note: These campaigns are updated in realtime.  Report Examples:  Example #1: Campaign ReportExample #2: Full Media KitExample #3: Influencer One-PagerExample #4: Full List PDF ReportExample #5: Content CSV Export

The existing coupon code feature, allows brands to re-use coupon codes created in Klear or import existing codes from a Shopify store to use across multiple campaigns. This article will cover:What's the Value? How does it Work? Tips & Tricks What's the Value? Providing influencers with individual coupon codes can drive sales and help teams discover top performers to re-engage for long term partnerships. We have introduced the ability to use the same unique coupon codes across campaigns to help you: Save Time- Eliminate the extra legwork of creating new coupon codes for every influencer within each campaign. Seamless Migration- Easily transition your external efforts into new Klear campaigns by importing Shopify codes. Streamline Long-Term Partnerships- Provide a smoother onboarding experience and stay consistent with assets across campaigns.  How does it Work? You’ll need to head to Connect to either assign an existing Klear code or import a Shopify code. Select the influencer,

With so many moving pieces in influencer campaigns, it's easy for details to get lost in the shuffle. Even with a small group of influencers, teams need a system to plan and track deliverables. So as you scale, coordinating even more dates can get tricky. Across Klear, users create more deliverables every day, averaging about 3K each month. Leverage our new Campaign Planning tab to help teams stay focused and on track. This article will cover:What is it? What's the value? How does it work? What is it? The new Campaign Planning now includes three modes: Deliverables: Add, manage, and track influencer deliverables through a visual monthly campaign calendar. Predictive: Predict campaign success and see expected results based on assigned deliverables. Set realistic goals with stakeholders before your campaign goes live using predictive data. Demographics: Ensure your content is set to reach your intended audience with a view into aggregated audience demographics from the influencers in

A popular way to boost the success of influencer campaigns is through coupon codes. Coupon codes can increase sales, engage new customers, and track your best-performing influencers. And influencers also love sharing exclusive offers with their audience. But creating and distributing unique codes can be a repetitive and time-consuming process. This article will cover:How does it work? How does it work? In the connect tab of a campaign, select the influencers you would like to send a coupon code. From the actions bar at the bottom, click the send a coupon code button.   From the top of the pop-up, select your connected store and fill out the corresponding details on the left-hand side.    Start with Code Name by selecting the variable you’d like to use from either Social Handle, Full Name, or First Name. The right side of the pop-up will update in real-time, so you can see the exact coupon you are creating for each influencer Then select either the Discount Value or Custom Value to in

We have introduced a new Workspace Dashboard, providing visibility into top-level activity and metrics across all workspaces. Learn more below: What is it? What's the value? How does it work? Metrics included Who can view? HQ Dashboard Reports  What is it? Workspaces in Klear allow cross-functional teams to organize and run campaigns in separate environments while staying consistent with their overall influencer workflow. To provide visibility into top-level activity and metrics across all workspaces, we have introduced a new HQ Dashboard.  What's the Value? The day-to-day workflow for running campaigns may look similar for teams big and small. But for brands and agencies supporting initiatives across multiple products and markets, there are more KPIs to track and stakeholders to manage. This makes it hard to stay organized, compare performance, and uncover insights. The HQ Dashboard keeps senior leaders on top of what’s happening across all workspaces at a glance withou

Posts may show up as deleted in Klear for a number of reasons, such as if they were actually removed by the influencer, if embedding isn’t enabled on their account, or if the content is restricted due to age settings. This article will cover:Instagram Embedding Issues Influencer Deleted Content Age Restricted Settings Managing Unavailable Content Instagram Embedding Issues In some cases, an Influencer may have disabled embedding for their Instagram account. This will inhibit Klear from displaying the creator's content on the platform as they have revoked permission to host their content on third-party websites. If this is the case please request that the Influencer you are partnering with follows the instructions below to turn embedding on in their Instagram account. To turn on Embedding in Instagram settings: Open Instagram and click on your profile picture in the bottom right to access your profile Click more options in the top right Click settings and privacy. Below How othe

Track influencer activity across one or multiple brands to learn from their successes and challenges. With Monitor, you can configure landscapes to monitor different brands. In each landscape, a dashboard will include an Overview, Content, and Demographics Tab with interactive charts, data, and insights to gain learnings and impact strategy. This article will cover:Creating a Landscape Adjusting Your Timeframe Understanding the Overview Tab Understanding the Content Tab Understanding the Demographics Tab Understanding the Influencer Tab Managing Monitor Landscapes Landscapes Settings Previous Version of Monitor FAQs Creating a Landscape To create a landscape in Klear, follow these steps: In the search bar, enter a brand name or Instagram handle Click Analyze Review the data on the selected brands, or continue adding up to nine more brands for extended analysis   Note: If a brand does not appear in the drop-down, you can add it to Monitor by typing in the brand’s Instagram handle an

Effectively organizing news coverage is essential to ensuring readers can quickly find information on topics of interest. Subsections are a strategic way to structure content, making it easier to navigate. This article will cover:Creating Subsections in Your Newsletter TemplateLearn more about Getting Started with Newsletters and Customizing Your Newsletter Template. Creating Subsections in Your Newsletter Template To add subsections to your Newsletter Template, follow these steps: Click Newsletters in the left-hand navigation bar Navigate to the Newsletters section at the top of your screen Click the Create New drop-down Select Newsletter or Automated Newsletter     There will be five templates to choose from; select any template you’d like to use   Note: The Clarity template has subsections prepopulated.   Click on any existing section in the template you chose to add a subsection To customize your subsection, click on it to add a title, change the text styles, and edi

Not every situation calls for an in-depth report; sometimes, a top-line media coverage round-up is just right. That's where our Newsletters product shines. This article will cover:Before Sending Your Newsletter Key Considerations When Creating Your Newsletter Newsletter Outline Examples Daily News Snapshot Weekly Must-Read Stories Top Media Must-Reads  Before Sending Your Newsletter While you can send our Newsletters from a generic email address such as newsletters@meltwater.com, we recommend verifying your email address in Meltwater so your Newsletters can come from you. By doing this during your initial Meltwater setup process, you can avoid any hiccups before sending your first newsletter. Learn more about Verifying Your Email Address.  Key Considerations When Creating Your Newsletter More often than not, the newsletters you send will reach key stakeholders, so it is important to ensure the information in these newsletters is clear and easily digestible. If you keep these points i

The Select Content page is where you can further organize your Newsletter into sections based on your areas of interest, like markets, business lines, or coverage types (business, tech, lifestyle). Customize the outline of your Newsletter for your audience's needs. The selecting content workflow is the same for both Manual and Automatic Newsletters This article will cover:Section Toolbar Overview Article Toolbar Overview Selecting Content from Explore or Monitor Selecting Content for a Manual or Automatic Newsletter Automated Newsletter Enhancements Including Engagement for Social Posts When No Content Is Available Duplicate Settings to Include "Also Featured In"  Section Toolbar Overview a. Drag-and-drop to reorder your sectionsb. Move section upc. Move section downd. Add contente. Delete sectionf. Collapse sectiong. Rename section  Article Toolbar Overview  a. Drag-and-drop to reorder your articlesb. Move section upc. Move section downd. Move to Top of section Bottom of section

Ensuring your newsletters are accessible is crucial for reaching a diverse audience. This article outlines accessibility best practices based on the Web Content Accessibility Guidelines (WCAG). Implementing these practices will enhance user experience, increase engagement, and demonstrate your commitment to inclusivity.This article will cover:Best Practices for Newsletter Accessibility Using Clear and Simple Language Ensuring High Contrast and Legible Text Using Semantic HTML for Structure Providing Alt Text for Images Creating Accessible Links Ensuring Form Accessibility Using Accessible Media Testing for Accessibility Enter your information on WGAC’s website to download The Must - Have WGAC Checklist. Best Practices for Newsletter Accessibility Using Clear and Simple Language  Plain Language: Write content in a clear, straightforward manner. Avoid jargon, complex sentences, and idioms that may be difficult for some users to understand. Readable Fonts: Choose easy-to-read fon

Meltwater provides data and information about whether the newsletter was successfully delivered, if the recipient opened it, and if the recipient clicked anything in the newsletter. This article will cover:Initial Analytics Set-Up Finding and Viewing Your Newsletter Analytics Newsletter Analytics Definitions Initial Analytics Set-Up Sending newsletters through Meltwater allows you to access comprehensive analytics. These insights can help you better understand your audience, gauge the effectiveness of your content, and make data-driven decisions to enhance engagement rates. Note: If you send newsletters from your personal email, we cannot track those analytics. Before sending newsletters, you first need to verify your email and set yourself up as an approved sender. Follow the below steps to do so: Select the Account drop-down on the left-hand navigation bar Select Approved Senders Click Add new email account Fill in all required fields identified by an * Select Save Click OK

You can now give Newsletters a try right from within the app. No more waiting for assistance from the Meltwater team—now you have instant access to testing out newsletters independently. This article will cover:How the Newsletters Trial Works Setting Up Your Newsletter Trial Limitations Upgrading Your Package Feedback and Support How the Newsletters Trial Works If you’re curious about improving your “daily clips” or “weekly media highlights” emails via Newsletters, you now have the ability to give it a go and send up to five free trial Newsletters. To get started, follow these steps:  Click Newsletters on the left-hand navigation bars Click Send 5 for Free   Setting Up Your Newsletter After you click Send 5 for Free, you can start setting up your newsletter. You can create up to five newsletters. Learn more about Getting Started with Newsletters.  Trial Limitations During the trial, you can send up to five newsletters. Along the way, you will see the number of Newsletters you have le

In the coming months, all Classic Meltwater Newsletters will be retired as part of our platform-wide upgrade. This article will cover: Moving to the New Meltwater Newsletter Experience  Moving to the New Meltwater Newsletter Experience To move to the new Newsletter experience, follow these steps: Select Newsletters in the left-hand navigation bar Click the banner at the bottom titled Classic Newsletter will retire soon. To access your classic Newsletter, click here.     Select a Classic Newsletter Click Switch     You’ve successfully created a template in the new version and will be redirected to a landing page with the URL “app.meltwater.com/a/newsletters/view-all”, that looks like this:     Note: If this wasn’t successful, you might have a feature that can’t be upgraded. It’s possible the migration didn’t complete if your Classic template used multi-column layouts, large image thumbnails, or an unsupported language. To find out if additional setup is required, please conta

This article will cover Creating a Newsfeed Accessing, Editing, or Deleting Your Newsfeed Removing an Article from Your Newsfeed  Creating a Newsfeed To create a Newsfeed, follow these steps: Select the Content drop-down in the left-hand navigation bar Select Newsfeeds Select Create Newsfeed Give your Newsfeed a name Click the +Select input to add content from your Explore searches, RSS feeds, Added Content and Tags. Click Ok In Settings, configure the relevant details of the content to display in the Newsfeed. Two options are available for Posts: “Let me manually select articles to be included.” This option requires manually adding additional content via this page in the future. “Automatically include new articles” By applying this option, new content will be added to the feed automatically on an ongoing basis.     You’ll also find a checkbox for including premium content. Learn more about Premium Content Remai

Below, you will find templates of our Newsfeed 1.0 design capabilities. These templates are designed to give you a rough estimate of what your Newsfeed could look like, but customizations, such as color and font, will be available. In addition to the standard fields you may expect to see on a Newsfeed, such as a headline and image, you also have the ability to show Headline Publication Hit sentence Article image (keep in mind not all articles come with images) Publish date Author Content-type (news or social) Social channel icon  There are three ways we can deliver this Newsfeed to you: RSS - This type of feed is like a structured data source and includes items such as title, publication, publication date, image thumbnail URL, etc. XML - Similar to an RSS but does not include the image thumbnail URL. HTML - a customized version delivered in an iframe. Our support team built this type of feed.  Note: Meltwater has two different types of Newsfeeds. Please confirm the ty

Below, you will find templates of our Newsfeed 2.0 design capabilities. These templates are designed to give you a rough estimate of what your newsfeed could look like, but customizations, such as color and font, may be available. In addition to the standard fields you may expect to see on a Newsfeed, such as a headline and image, you also have the ability to show  Headline Publication Hit sentence Article image (keep in mind not all articles come with images) Publish date Author Content-type (news or social) Social channel icon With our Newsfeed 2.0 you can see analytics (limited to social documents) through Google Analytics. Note: Meltwater has 2 different types of Newsfeeds. Please confirm the type of newsfeed you purchased before deciding on a design template. If you have a Newsfeed 1.0, learn more about Newsfeed 1.0 Design Capabilities.  Newsfeed 2.0  Template Name Template 1 Template 2 Template 3 Template 4 Template 5

Note: Classic Newsletters were the original version of Newsletters Meltwater released. Since then, we have upgraded the entire experience with our New Newsletters. If you are unsure of which version you have in your subscription, please contact your Account team. This article will cover:Creating a Newsletter Setup Newsletter Header & Sections Compose and Complete Sending Out an Existing Newsletter Select Content Sending Your Newsletter Editing or Deleting a Newsletter Updating Your Recipient List Editing or Creating a Design Template Recipient and Readership Analytics Editing or Manually Adding an Article to Send in a Newsletter The Edit Article Feature The Add Content Feature Creating a URL Link to a Distribution Unsubscribe Learn more about Getting Started with New Newsletters. Creating a Newsletter  Follow these steps to create a newsletter from scratch. Setup Select Newsletters in the left-hand navigation bar Navigate to Classic Newsletters Select View all     Se