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Jacinda EspinosamEmployee

Explore: Drill into Any Metric in CompareExplore Update

Quickly view the mentions fueling any metric in Compare! What is it?Compare has been upgraded to allow drilling into any metric via the filtered mentions slideout, quickly providing you context to view all mentions associated with that metric. This functionality has always been accessible from all other areas of Explore, and is now available in Compare! What’s the value?Uncover the mentions behind each metric, word, and chart for deeper insights. Keep your place while you search through mentions without leaving Compare. Learn more in the Help Center:How to Use Compare

Jacinda EspinosamEmployee

Analyze: Date Range Selections + Total Insights in DashboardsAnalyze Update

Introducing more granular date selections and four new insights in Dashboards! What is it?3 new date selections in Dashboards: Last Week Last Month Last Quarter 4 “Total” Insights: Total Reach Total Potential Social Reach Total Social Echo Total Advertising Value Equivalency (AVE) What’s the value?The new date range selectors match common reporting intervals, and remove the room for error when manually selecting dates Use Total Insights to understand your brand’s earned media impact so you can inform and influence key stakeholdersScreenshots: Learn more in the Help Center:Dashboards: Insights Catalog

Jacinda EspinosamEmployee

Klear: Manage Your Network & Influencer Relationships + Set Default Tracking KeywordsKlear Update

Manage Your Network & Influencer RelationshipsKlear’s enhanced Influencer Relationship Management (IRM) Experience includes new capabilities for your My Influencers searchable database, as well as access to your full Relationship history with each individual influencer in one centralized place. What is it?🔎 Building off the recent enhancements to My Influencers (including performance data and column customization), you can now save searches and save a targeted search as your default view. 🧑‍💻 Expanded Relationship Tab (formerly Manage) in influencer profiles: Unlock all internal notes, performance metrics, communication history, campaign assets and more! What’s the value?🤝 Foster long-term relationships with top performers across your network to generate more authentic content. 🎯 Build targeted and data-driven campaigns using your personalized data to boost engagement. 🙌 Collaborate with your team and save time jumping across multiple tabs or campaigns to find information.

Jacinda EspinosamEmployee

Klear: Manage Account Attributes + Customize My Influencers Using New Social StatsKlear Update

Two new updates for Klear help you stay organized and make more informed partnership decisionsManage Account Attributes What is it and what’s the value? Learn more in the Help Center: Customize My Influencers Using New Social Stats What is it and what’s the value? Learn more in the Help Center: Manage Account AttributesWhat is it and what’s the value?Stay organized with one place to access and manage all of your tags, email templates, custom variables, and campaign labels through the new Attributes tab located in Account Settings.Save time and streamline your workflow: instead of jumping between different areas of Klear to keep your attributes accurate and up to date, there is now one centralized location for all account attributes. Learn more in the Help Center:Managing Your Attributes Customize My Influencers Using New Social StatsWhat is it and what’s the value?The column customization widget in the My Influencers table view has b een updated to include a

Jacinda EspinosamEmployee

Smart Alerts: AI-Powered Summaries on Spike Detection AlertsSmart Alerts Update

Contextualizing and summarizing the cause for Spike Alerts. What is it?Spike Detection alerts have been updated to include an AI-powered summary explanation of the alert. Identifying statistically relevant shifts in news and social media conversation, with added context via plain language summary explanations that include both the cause and reason for a spike. What’s the value? Time savings: very quickly, you can understand what’s driving a spike, unlocking deeper insights than ever before. By accessing a summarized explanation of the cause and context of a spike, you can save hours previously used for data exploration and correlation. Learn more in the Help Center:Explore: How to Use Spike Detection & Analysis

Jacinda EspinosamEmployee

Klear: New Ways to Send Mass Email + Campaign Planning ModeKlear Update

2 Klear Updates to save you time and deepen your insights: New Ways to Send Mass Email Campaign Planning Mode New Ways to Send Mass EmailWhat is it?Formerly, Mass Email Outreach could only be initiated through Recruit. Now, you can also send Mass Email Outreach directly from Discovery search results or from the My Influencers database.What’s the value?🪜 Eliminate extra steps in the process and bypass having to create recipient lists through tags and CSV uploads 🏃 Outreach faster by sending emails directly from your current workflow rather than switching tabs to take action 📨 Remove barriers and make it easy to send Mass Emails from highly trafficked areas of Klear Learn more in the Help Center:Klear: Scale Your Outreach with Mass Email Campaign Planning ModeWhat is it?With so many moving pieces in influencer campaigns, it's easy for details to get lost in the shuffle. Even with a small group of influencers, teams need a system to plan and track deliverables. Leverage our new Camp

Jacinda EspinosamEmployee

Klear: Suggested Topics in DiscoveryKlear Update

What is it?Suggested Topics is a new section on the Discovery homepage, including a list of twelve topic search prompts personalized just for you.What’s the value?Much like Suggested Visual Prompts, Suggested Topics uses AI to evaluate your brand/service to compile personalized suggestions to enhance the discovery process. This guidance helps marketers (especially those newer to the influencer wspace) use more relevant topics for better results and fast-track search setup. Learn more in the Help Center:Klear > Discover New Influencers in Klear’s Database (under FAQs and Troubleshooting)

Jacinda EspinosamEmployee

Meltwater: Sensitive Content Warning in Image Previews + Highest Syndicated Article Default ViewMeltwater Update

Two updates this week to improve your content previewing experience!Sensitive Content Warning in Image Previews Highest Syndicated Article Default View Sensitive Content Warning in Image PreviewsNow you can decide what you want to se, and what you don’t when scrolling through previews What is it and what’s the value?Introducing a “Possibly Sensitive” content warning on article or post previews.Within Meltwater, a small percentage of content is recognized as potentially sensitive. We’re empowering users by adding a blur to the content preview, which can be exposed by clicking “show” Users are warned if the content might not be suitable. For PR and Marketing pros in high-risk industries, or those prone to large amounts of spam, sensitive content like violence or NSFW images can be automatically blurred Available for content in Explore, Analyze, Monitor, and Author Segments Learn more in the Help Center:Getting Started with Explore Highest Syndicated Article Default ViewEasily underst

Jacinda EspinosamEmployee

mCommunity Update: Introducing the Newest Circle: Hospitality, Travel, Food & BeveragemCommunity Update

Our latest addition to mCommunity Circles is our dedicated channel for resources and discussion pertaining to the travel, hospitality, and food/beverage sector. New Industry Discussion Channel: HospitalityDifferent industry verticals have different needs and different Meltwater use cases. In the feedback shared by our valued mCommunity #FriendsWithInsights, a recurring theme has been the need to connect with others doing similar work. That’s why we created mCommunity Circles: sector-specific discussion areas.Today, our brand new Hospitality Circle is officially open: your destination for Meltwater resources, industry discussion, and all things focused on hospitality, travel/tourism, and food/beverage in mCommunity! As we’re still building out our Circles program, we’re keen to get your feedback on the usefulness of these discussion channels. Jump in and start posting today, or vote for which Circle you’d like to see represented next in our Circles announcement post.Let’s build a comm

Jacinda EspinosamEmployee

Explore: Keyword Search and Boolean Syntax UpdatesExplore Update

Quality of life improvements for users creating Explore searches What is it, and what’s the value?Keyword search: Save time by easily modifying your keyword searches with new keyboard navigation and drag-and-drop. Improved keyboard navigation ⌨️ Tab on keyboard to move left to right between boxes Shift + Tab to move right to left Use arrow keys to shift through dropdown options (i.e. company search) Delete inputs with backspace Improved mouse interaction 🖱️ Drag and drop inputs between boxes Inputs have “remove” as an immediate action Improved responsive behavior 🤏 The UI can be used on narrow screens Better adapts to available space Boolean syntax: Write boolean faster with the new ability to add an OR with an operator. Previously, you needed to specify the operator for each phrase. It’s now possible to write OR within an operator For example, the old syntax ingress:“Solar energy” OR ingress:“Solar power” OR ingress:“Photovoltaic” OR… can now be entered as

MargotmEmployee

published in Boolean Wizards Academy Group

Boolean Advanced Practice 2: AuthorPractice

In the course Creating Searches with Boolean: Advanced we reviewed the Boolean operators that can help you find content from journalists. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using the author operator. Scenario 1 👵Find documents written by the journalist Mike Hale that mention Star Wars or Lord of the Rings. Scenario 2 🍔Find documents about the company McDonald's that are written by at least one of the following journalists: Isabella Simonetti, Vivian Giang, or Stephen Gandel. Scenario 3 ✈Find documents that mention Delta Airlines and supply chain that are written by the journalist

kelly.bebenekmEmployee

Explore, Monitor, Analyze: AI TaggingUniversal Solutions Update

Supercharge your media monitoring with an advanced tagging experience powered by machine learning! What is it? What’s the value? How does it work? Notes and limitations FAQs What is it?Our new content tagging experience leverages AI Large Language Models (LLMs) to suggest content categories based on the document content. Wherever you can find a universal content stream including Explore, Analyze, and Monitor, you can now tag your content with AI-powered suggestions based on existing tags. Internal Meltwater note: AI tags are being rolled out in 10% increments to all Monitor, Explore, and Analyze content streams over a period of two days. All users are expected to see AI tags by the end of Friday, July 14. What’s the value? For users tasked with media monitoring, tags allow you to categorize content based on outcome, need, destination, or campaign type. Spend less time processing, and more time analyzing and actioning your content. After you’ve tagged content with your own tags, the s

WhitneyWilliamsmEmployee

Check out the New Creating Newsletters with Meltwater Coursemacademy update

ICYMI we've just given our Newsletter tool a major glow-up! Newsletters now has a fresh and modern design, more intuitive workflow, modern layouts, advanced editing capabilities, extensive customization tools, and branding options that you can create and manage effortlessly. Enroll in our brand new Creating Newsletters with Meltwater course to learn how to streamline and enhance your “daily clips” or “weekly media highlights” emails with our new and improved Newsletters. Course Highlights: 🖋 Creating a branded newsletter that will help streamline your workflow and impress your stakeholders. Utilizing the two types of newsletters, manual and automated. Selecting content that fits the interests and needs of your stakeholders. Viewing newsletter analytics to see how well your audience connects with your content, helping you enhance your communication strategy over time. 🌟 Enroll Now: Creating Newsletters with Meltwater 🌟 Need additional resources? Check out the Newsletter P

WhitneyWilliamsmEmployee

Unlock Your PR Potential: Master Meltwater's Upgraded Media Relations FeaturesmAcademy Update

In today's media landscape, newsrooms are often understaffed while journalists are stretched thin. Amidst the noise of six PR professionals to every journalist, the key to successful media outreach is more than just volume—it's relevance and timing.Generic Pitches Can Hurt More Than HelpWe understand that poorly targeted emails with generic copy don't just get ignored; they can actually tarnish your brand's reputation. That's why we're doubling down on helping you create meaningful, personalized interactions that resonate with journalists.Introducing Meltwater's Revamped Media Relations PlatformWe've redefined our platform from a simple media contact database to an advanced system of record for PR professionals. Imagine a CRM but designed specifically for the PR world. Here's how we're innovating to make your PR campaigns more effective:Context-Rich Journalist Profiles: Dive into past articles and social media activity to understand a journalist's interests and coverage focus. Full Em

Jacinda EspinosamEmployee

Author Segments: Baseline Search in CompareAuthor Segments Update

Announcing two new baseline types for author comparison in Author Segments dashboards What is it?Two new baseline search options in the Compare dashboard builder:Country baseline (example: Argentina) 🌎 Segment baseline (example: baseball) ⚾️ What’s the value?Unlock richer insights and make better decisions with Country and Segment baseline options.Comprehensive Comparison: Seamlessly compare up to five countries or segments side-by-side, or explore the overlap and differences between two selections Tailored Analysis: Customize and filter data for comparison for more informed decisions. Learn more in the Help Center:User Guide: Author Segments

Jacinda EspinosamEmployee

posted in Boolean Wizards Academy Group

Can You Help a Boolean Noob Track AI News? 🙇

Happy Friday, Boolean Wizards! 🧙 (or Saturday, as the case may be) Are you versed in setting up boolean queries to monitor industry news? Want to flex your skills with a little pre-weekend brain teaser?Head over to our AI Discussion board and critique the slapdash boolean string I (a bonafide boolean noob) wrote to help stay on top of the latest AI news - or share your own 🚀 Join the conversation at the link below! 👇

Jacinda EspinosamEmployee

Analyze: Introducing Dashboard Templates 📊Analyze Update

Discover Dashboard templates pre-filled with Insights, powered by up to 10 searches or tags, and including up to 25 insights and 5 tabs. Customize them for your reporting needs! 📊 📈 What is it and what’s the value?Build comprehensive earned media Dashboards quickly, with new Dashboard templates ✨Choose from a selection of templates pre-loaded with insights. The new templates include:Brand Report: Understand and report on brand awareness using metrics such as number of mentions, reach, sentiment, coverage by market, and key themes. Benchmark Report: Compare brands, topics, or competitors to understand their share of voice across mentions, reach, sentiment, coverage by market, and key themes. Campaign Report: Analyze and report on mentions from your campaign across various media types, engagement levels, and reach. Highlight the key coverage achieved.Simply choose your template and select up to 10 inputs (searches or tags) to power the Dashboard. The best part? You no longer need to co

Zach_LepardmEmployee

Influencer Marketing: February Office HoursAnnouncement

We’re excited to announce the topic for our February Influencer Marketing Office Hours: Managing E-Commerce in Klear This month’s session will focus on everything related to managing e-commerce in Klear. If you have questions about activating your campaign, e-commerce functionality such as sending coupon codes or product gifting, or managing and communicating with your influencers this session is for you! This session provides a structured and interactive learning opportunity that will allow you to ask questions, gain learnings from others, and provide a monthly refresh on best practices within the platform. APAC Event Details: Date: February 27th, 2024 Time: 11:00 am AEDT Topic: Managing E-Commerce in Klear Event Page: Register Here AMER & AMEA Event Details: 📅 Date: February 28th, 2024 ⏰Time: 11:00 am EST 🎤Topic: Managing E-Commerce in Klear📍 Event Page: Register Here Event Description:This is your opportunity to receive expert guidance, ask questions, and gain insights

Jacinda EspinosamEmployee

published in Boolean Wizards Academy Group

Win Complimentary Tickets to Meltwater Summit - Complete a Course Today!Competition

By now, you’ve probably heard about Meltwater Summit, at least partially because we can’t stop talking about it! We have even more exciting news for mCommunity members interested in joining us for two days of inspirational speakers, networking, certification training, and more on June 21-22 in NYC. Any customer who completes a Meltwater Academy course in April or May will be entered into a drawing for complimentary tickets to Summit! How to enter:Complete any Academy course during April or May, and you will be entered into a random drawing. Two lucky winners will receive two complimentary tickets to Meltwater Summit. It’s that simple! Need a suggestion for a course to take?Why not try our recently relaunched Social Listening with Explore: Advanced course? It can be taken alone or as part of the Learning Path: Certification Level II: Social Listening with Meltwater. This is a suggestion, but any of the courses available in Meltwater Academy will score you an entry, so take what spea

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 3: Nested SearchPractice

Boolean Practice 3 (Nested Search) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches.Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using nested searches. Scenario 1 👵Find documents that mention Yoda with Luke Skywalker or Princess Leia. Documents should not include the keyword Darth Vader. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers and veggie burgers. These keywords should appear within 10 words of the keywords drive-through or drive-thru Scenario 3 ✈Find

kelly.bebenekmEmployee

published in Boolean Wizards Academy Group

Boolean Practice 2: NEAR, ONEARPractice

Boolean Practice 2 (NEAR, ONEAR) In the course Creating Searches with Boolean: Foundations we reviewed the Boolean operators everyone should know in order to create searches. Here is a safe place where you can practice your new knowledge. You can also practice in Explore and test your search to see if you are getting the results you expected. How it works:Pick at least one scenario listed below and create a mock search. Add your search as a reply below. No cheating! Once you post your search, review what other learners have added to see how it compares. We will PM you the answer key Let’s Practice Let’s practice using AND, OR, NOT, NEAR, and ONEAR and quotations. Scenario 1 👽Find documents that mention Yoda and Luke Skywalker within 6 words of each other. Scenario 2 🍔Find documents that mention at least one of the following keywords: hamburgers, veggie burgers, and chicken tenders. These keywords should appear within four words of the keyword drive-through. Scenario 3 ✈Find documen

Jacinda EspinosamEmployee

published in Boolean Wizards Academy Group

The Boolean Behind the Swiftie Effect ✨How-To

Hey there, Boolean Wizards! 👋 I’m back to share another Behind the Scenes boolean string to give you some ideas for your own searches - this time it’s the search behind this recent Meltwater social post. While it’s become a sarcastic meme that Travis Kelce rode Taylor Swift’s coattails to fame, Meltwater’s social team wanted to see if the data supported that conclusion. The findings? The Swiftie Effect may not be entirely responsible for Kelce’s rise in the public eye, but it has certainly been a factor: Want to do your own social listening around the effect of Taylor Swift on Travis Kelce’s mentions? Just want to see the magic behind the infographic? These boolean strings will get you most of the way there, but keep in mind the social media team used some custom filters when creating this post, and you’ll need to adjust the dates if you want to try to compare. Your numbers may not match this post exactly, but you should still be able to observe similar trends. How to do social lis

Robert BishopmEmployee

Introducing the Meltwater Chrome ExtensionMonitor Update

What is Meltwater Chrome Extension? The Meltwater Chrome Extension is your media monitoring companion tool for scanning content on the web outside of the Meltwater platform. You can capture, organize, and tag content from your web browser to Meltwater with the click of a button. We know that most PR pros rely on multiple tools for monitoring media and ensuring nothing slips through the cracks, including Google Alerts or industry-specific newsletters. By working alongside you, the Meltwater Chrome Extension saves you time and stitches together your media monitoring stack, and establishes a central source of truth for reporting accuracy and consistency.The Meltwater Chrome extension allows you to easily tag and/or add content from the web to your Meltwater account. The extension can be downloaded directly from the Chrome store, and when pinned to the browser toolbar, offers one-click access to tagging and adding content directly into Meltwater!Why Should I use Meltwater Chrome Extension?

kelly.bebenekmEmployee

Engage: Meta Updates to Facebook Metrics

Exciting news from the digital frontiers: Meta is making changes to their Facebook metrics in its native reporting and API! March 2024 marks the debut of some key changes in the way we analyze our social media success. If you're keen to dive deeper, grab a cup of your favorite beverage and explore their original announcement. Now, let's chat about what this means for Engage. The deprecation only impacts three metrics in Engage:‘Page fans by gender and age’ has become ‘Impressions by age and gender’ ‘Page fans by gender and age’ provided the demographics of people following your page. It is being replaced by the new ‘Impressions by age and gender’ metric. ‘Impressions by age and gender’ will now provide the demographics of people viewing your posts. You can expect ‘Impressions by age and gender’ to be a smaller number compared to ‘Page fans by gender and age.’ Though smaller, we believe this metric will be more insightful and dynamic as it looks at the people consuming your content. B

lanxingExplorer

asked in Boolean Wizards Academy Group

how to retrieve the contents of a sepecific tweetID

the book said we can use “tweetId:xx” to retrieve all the contents of an id on Twitter,but I failed.

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