Recently active topics

One of the highest-rated workshops at the NYC Summit was our GEO Playbook session. We heard you — and we've turned it into a full elearning course, now available on mAcademy. Complete it and earn a LinkedIn certification you can share with your network. If you weren't at the Summit, this is your chance to get everything that was in the room.What is GEO and why does it matter? AI tools like ChatGPT, Gemini, and Perplexity are changing how people discover and choose brands. If your brand isn't showing up in AI answers — or a competitor is getting recommended instead of you — this course gives you a framework to fix that. What you'll learn — in under 30 minutesThe GEO landscape — how search has evolved from SEO to AEO to GEO, and why it matters now How AI forms recommendations — what signals AI models use to discover, interpret, and recommend brands The three visibility levers — Frequency, Clarity, and Authority, and how to influence each one How to diagnose visibility gaps — identify why

mCommunity was built to enable our customers to connect with each other, gain best practices, and get inspiration.  In October 2022, we launched our #ExpertsWithInsights program to make it even easier for customers to share what they know and help others grow Now, we’re looking for the next group of Experts to join the program. If you have insights, experience, or lessons that could help others in the community, we’d love for you to apply and build your thought leadership along the way. Who are we looking for?We are seeking Customer Experts, Industry Professionals, and Meltwater Product Experts with unique perspectives on marketing and communications. Ideal candidates are those with strong experience in PR, Communications, Marketing, or Data Insights. Ways You Can Share Your ExpertiseThere’s more than one way to be an Expert. You can:Host a Roundtable Discussion in our monthly Industry Circles Speaker at one of our events Join our Expert Exchange Podcast as a guest speaker Lead an in-p

This week's mainstage feature is one you won't want to miss. With the FIFA World Cup 2026 kicking off this month — right here in the US — Bettina Garibaldi gave us a rare behind-the-scenes look at how you market the biggest sporting event on the planet. And yes, there were plenty of lessons for every communicator and marketer in the room. 👉 Watch the full keynote  Here are a few highlights worth watching for: The scale is staggering: 48 teams, 104 matches across 40 days, three countries, and 16 host cities. To put it in perspective, the Qatar final alone drew the equivalent viewership of 13 Super Bowls combined — and the NY/NJ region is hosting the final. It's not a soccer tournament, it's a cultural moment: Bettina's approach isn't about selling tickets — those sell themselves. Her job is designing moments around music, fashion, food, and community that draw in people who may never have watched a match in their life. On working with creators: FIFA doesn't just tap sports creators. Th

Need to find a specific article, online mention or broadcast clip?Follow the options below to locate your specific mentions. Option 1: Search by Headline Option 2: Search by URL Option 3: Search Using Keywords Option 4: Search Using the Article Text Using the Meltwater Chrome Extension Sharing Coverage  Option 1: Search by HeadlineSearching by headline is usually the fastest way to find an article.Use this method when:Someone shares an article with you You can see the full headline The content was published recently 📺 Watch: Search by Headline StepsCopy the article headline     Navigate to Explore. Select Keyword Search. Paste the headline into the All of these search box     In the date picker, adjust the date range to include the publication date.   Select Search. The article will appear in the content stream below.    Option 2: Search by URLIf a headline search doesn't return the article, try searching using the article URL.Use this method when:You have the article link a

Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 10th June ⏱ 1PM PHT 👉 Reserve Your Spot 

Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 10th June ⏱ 1PM SGT 👉 Reserve Your Spot 

You ran a search. You found the coverage. Now your manager wants a spreadsheet. Or maybe you're building a monthly report, pulling clips for a client recap, or just need a record of what ran during a campaign.This is where exporting comes in. By the end of this guide, you'll know how to select results from your content stream, download them as an Excel or CSV file, and know where to check if something goes wrong. Before you begin Exports in Meltwater have a monthly limit of 30,000 documents per account, shared across all users. This resets at the start of each month. To check how many you've used: go to Account in the left-hand navigation (not the dropdown) → Downloads. You'll see your monthly limit, your per-download limit, and how many documents remain. If you need higher limits, reach out to your account manager to discuss options.  📥 Step 1: Get into your content stream What you're doing: Finding the results you want to export. Go to Explore and create or open a saved search.  The

If you're participating in a campaign that includes payments through Klear, your payment will be processed through one of Klear's supported payment providers: Tipalti or Gigapay. The payment provider used for your campaign is determined by the brand you are working with. Before you can receive payment, you may be asked to provide information such as your payment details, tax information, or account verification documents, depending on the provider and your location. This article explains how creator payments work in Klear and walks you through the steps required to set up your payment account and receive your payout. This article will cover: Understanding Which Payment Provider is Being Used How Creator Payments Work Step 1: Accept the Campaign Invite  Step 2: Complete Payment Onboarding  Step 3: Receive Payment FAQs Additional Resources  Understanding Which Payment Provider is Being Used The brand you're working with will determine which payment provider is used for payments. You m

Mises à jour de la mCommunity:La communauté Meltwater propose désormais une page d’accueil en français ainsi que des traductions de publications à la demande ! Vous pouvez parcourir le contenu en français et traduire instantanément n’importe quelle publication en un seul clic—rendre l’apprentissage, les échanges et l’engagement plus faciles que jamais dans la langue de votre choix.  Sélectionnez votre langue préférée depuis l’écran d’accueil:  Traduisez n’importe quelle publication:   Formation en françaisMassurez-vous de rejoindre le Groupe d'Utilisateurs FrançaisInitiation à la surveillance des médias dans Explorer June 11th Premiers pas avec la création de dashboards June 18th   Formation supplémentaire en anglais:Get Started with Media Monitoring in Explore: June 4th You can also join our AMER Sessions Get Started with Alerts, Digest Reports, Monitors June 8th Get Started with Report Building in Analyze June 11th June 25th Get Started with Mira Studio June 17th  Sessions en

mCommunity-Updates:Die Meltwater Community bietet jetzt eine deutschsprachige Startseite und sofortige Übersetzungen von Beiträgen auf Abruf! Sie können Inhalte auf Deutsch durchsuchen und jeden Beitrag mit nur einem Klick sofort übersetzen – so wird es einfacher denn je, in Ihrer bevorzugten Sprache zu lernen, sich zu vernetzen und auszutauschen. Wählen Sie Ihre bevorzugte Sprache auf der Startseite aus:Beitrag übersetzen:    ProduktworkshopsWir freuen uns, Sie zu unseren bevorstehenden Trainingssessions für unsere deutschsprachigen Nutzer:innen einzuladen! Egal, ob Sie gerade erst anfangen oder Ihre Kenntnisse auffrischen möchten – diese Session vermittelt Ihnen die wichtigsten Werkzeuge, um Ihre Arbeit mit Meltwater noch effizienter zu gestalten. Deutsches TrainingStellen Sie sicher, dass Sie der DACH-Benutzergruppe beitreten.Erste Schritte mit Explore (Media Monitoring) June 11th Erste Schritte mit Benachrichtigungen und Monitor June 18th Erste Schritte bei der Erstellung v

Don't let a question slow you down. Every week, our Product Specialist is live and ready to give you direct, real-time answers — no ticket, no wait, no back-and-forth emails. Just bring your question and get a clear answer on the spot.Whether you want to troubleshoot an issue, sharpen your workflow, or unlock a feature you haven't fully explored yet, our specialist is here to help you get more out of Meltwater — fast. ✅ Direct access to a Meltwater product specialist✅ No agenda, no slides — pure live Q&A✅ Free to join, every week 📆 Wednesday 3rd Jun ⏱ 3PM AEDT 👉 Reserve Your Spot  

Si te perdiste nuestro Product Workshop del 26 de mayo sobre cómo comenzar con Newsletter, ¡no te preocupes! Tenemos la grabación para ti. Mira el video a continuación y aprende cómo configurar y personalizar tus newsletters, automatizar envíos y compartir fácilmente las noticias y menciones más importantes con tu equipo o clientes. En esta sesión, aprendimos:Cómo configurar un Newsletter desde cero y personalizarlo según tus necesidades. Cómo editar y actualizar el contenido, diseño y frecuencia de envío de tus newsletters. Cómo automatizar newsletters para recibir y compartir información clave sin esfuerzo manual. Cómo utilizar newsletters para mantener a tus equipos y stakeholders informados con las menciones y coberturas más relevantes. Con ​@francisco.romeromeltwater.com ​ Vea la grabación aquí: 

Need help? Join us for our weekly Customer Success Office Hours!These sessions are an open, interactive space where you can bring your questions—big or small—about Meltwater features, workflows or anything else you’re curious about.Whether you're troubleshooting something, looking for best-practice guidance, or wanting to master a specific Meltwater capability, our team will be live to help you out in real time.No agenda. No slides. Just pure Q&A and hands-on support to help you get the most out of the platform. 🔄 Migrating to the New  Dashboard Experience? If you're in the process of transitioning, we’re here to help. Bring your migration questions to the session, or follow our step-by-step guide to get started:👉 Legacy Dashboard Migration Playbook 📆 Wednesday 27th⏱ 3PM AEDT👉 Sign Up Here

What to know, before you go!  The first stop of the Meltwater Summit on Tour in Sydney is just one day away! Here are some helpful tips to help you make the most of the event. Download the Event App Make the most of your Summit experience by downloading the Summit app today - your one-stop event companion. Plan your schedule, connect with attendees, discover all the latest Meltwater innovations, and share feedback - all from your phone👉 App download instructions How to Get There 📍 Google Map Link, Wunderlich Lane 399 Cleveland Street, Redfern NSW 2016 🚌 The Surry Hills Light Rail stop is 450m away, while buses from the city stop at their door on Cleveland Street. Uber, taxi and bus drop off points are at the front of The EVE Hotel, 8 Baptist Street. 🚘 Wilson Parking @ Wunderlich Lane (12 Baptist Street) 👋🏻 Once you arrive at the Wunderlich Lane precinct, look for the directions to Saltbox, which is nestled in a laneway between R by Raita Noda & S’WICH.  

Si te perdiste nuestra Workshop del 19 de mayo que cubrió cómo puedes comenzar a crear informes en Meltwater, ¡no te preocupes, te tenemos cubierto! Mira la grabación a continuación para aprender cómo puedes usar tus búsquedas guardadas existentes para crear informes personalizados, los detalles de nuestros widgets de informes disponibles y cómo construir informes desde cero usando nuestro creador de informes en lienzo en blanco. En esta sesión, aprendimos: Cómo usar búsquedas para construir la base de informes comprensivos Cómo crear informes de resumen que te mantienen informado automáticamente y se entregan directamente a tu bandeja de entrada Cómo personalizar tus informes para enfocarte en los datos que necesitasCon ​@isabella.conti  Ejemplo de reporte: Acceder aquíContraseña: 12345 Mira la grabación aquí:  

You’ve built a dashboard… but now you’re staring at charts thinking: “Okay, but what does this actually mean?” This is where AI Insights come in.By the end of this, you’ll be able to turn any widget into a clear, written takeaway—no manual analysis needed. Step 1: Start with a Dashboard WidgetGo to your Analyze, open or create any dashboard, hover your mouse over a widget you want to understand better (for example: Total Mentions by Source Type or a trend chart).  This works on most visual widgets—anything showing volume, trends, or breakdowns. Step 2: Click the AI Insight Wand ✨In the top right corner of the widget, hover your mouse and click the wand icon (Generate widget insight).  This tells Meltwater:👉 “Explain what’s happening in this data.”  Step 3: Let AI Do the WorkOn the right-hand side, you’ll see Mira generating the insight in real time: Loading widget data Analyzing patterns Generating insight ✅ Insight complete  In seconds, you’ll get a written summary explaining:what’s