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Klear: Influencers Tab in Monitor + Content Approval and File Size Upgrade

Influencers TabDiscover top influencers mentioning your competitors in the new Influencers Tab in Monitor. This tab showcases influencers who have mentioned the brands you’ve added to your Monitor competitive dashboard. The list provides a clear view of the key players engaging with your competitors, with aggregated performance metrics over the past 12 months.How to make the most of the Influencers Tab:Sort Influencers: Click on column headers (like Influence Score, Post Count, or Engagement Rate) to view influencers from highest to lowest Filter by Social Platform: Use the social channels toggle to narrow your list to Instagram or TikTok influencers Filter by Brand: The Brands dropdown allows you to filter influencers by a specific brand.    Take Action: Select influencers using checkboxes and use the Actions dropdown to add them to a campaign or tag them for later.  Performance Breakdown: Click the arrow next to an influencer’s name for a detailed performance breakdown of their posts.  View Posts: Click on any post image to see the full post, caption, and details. Quick Actions: Use the three dots next to the influencer’s name to quickly add them to a campaign or tag them from here.      File Size UpgradeThe file size for content uploads has been increased to 1GB. Previously, this was capped at 50MB, which often required influencers to use external links to include larger files. This change dovetails nicely with another update for this week: Content Approval. Content ApprovalCampaigns thrive when influencers create authentic content.  But sometimes, a review is needed to ensure everything aligns with your goals and there are no surprises when it’s time to post. Use the new Content Approval feature to ensure that the content aligns with the brand’s guidelines, messaging and compliance standards, and avoid any reputational risks by catching any issues before the content is made public.Klear’s Content Approval workflow enables brands to review and approve posts from influencers before they go live. Once activated as a requirement in the campaign brief, influencers will upload their post content and copy through their influencer portal. Learn more in the Help Center: Approving Content Deliverables Submitting Content for Approval 

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Klear: Simplified Sending of Campaign Assets + Centralized Connect Inbox + Summary Row in My Influencers

We have a big week for Klear with three updates to help you work with all your influencers more easily 💎Read on for more about:Create Campaign Assets for Influencers Without a Klear Account Sending Tracking Links and Codes Without Creating a Klear Account Sending Gifts to Influencers Without Creating a Klear Account Learn more in the Help Center Centralized Connect Inbox Learn more in the Help Center Summary Row in My Influencers Learn more in the Help Center   Create Campaign Assets for Influencers Without a Klear AccountNow you can create, send, and track campaign assets for influencers in campaigns who haven’t been invited or created a Klear account, including:Send Gift Send Tracking Link Send Coupon Code Sending Tracking Links and Codes Without Creating a Klear AccountCreate tracking links and coupon codes for influencers in campaigns who haven’t been invited or created a Klear account. This way you can stil track activity from these assets in campaigns.  Sending Gifts to Influencers Without Creating a Klear AccountFacilitate product gifting by creating an order for influencers in your campaign who haven’t been invited or haven’t created a Klear account. Through this method you can designate the specific product(s) to send to an individual influencer, rather than offering a collection for them to choose from.   Learn more in the Help CenterCreating and Sending Campaign Assets to Influencers Without a Klear Account  Centralized Connect InboxKlear’s Centralized Connect Inbox is an all-in-one space that allows you to respond, send new message, and take action across all interactions within your network. Instead of juggling multiple platforms, use one centralized inbox for Klear messages, campaign messages, mass emails, and more.Access your entire conversation history and influencer profile information, so you’ll always have the context needed to personalize your messages. The interface seamlessly integrates with the Connect feature in campaigns to ensure a familiar and intuitive experience.The Centralized Connect Inbox also lets you perform key campaign actions directly, such as sending one-off agreements, coupon codes, gifts, and more. Everything you need is right at your fingertips!  Learn more in the Help CenterConnect Inbox: Managing Your Influencer Communications & Interactions  Summary Row in My InfluencersA summary row has been added to the top of the grid view list, showing the aggregated or average metrics for the available columns you have displayed within the grid view (ex.: Aggregated campaign engagements, average Instagram age, etc.)  Learn more in the Help CenterManaging Your Influencer Network

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Klear: Edit Campaign Post Metrics + YouTube Search by Handle and Improved Instagram Collab Reporting

Three new updates for Klear this week, starting September off with a bang! 💥Edit Campaign Post Metrics Learn more in the Help Center: YouTube Search by Handle Learn more in the Help Center: Improved Instagram Collab Reporting Edit Campaign Post MetricsUse the new Edit Metrics option to manually update campaign post metrics with any performance data captured outside of Klear. Manually edited metrics override Klear captured results, and reflect the new data across Measure dashboards in Campaigns, as well as in single campaign reports and exports.Accessing performance data for some posts (especially Instagram Stories) can be challenger when influencer authentication is required. Klear’s True Reach provides an overview of performance when authentication isn’t possible, but in some cases you may still request screenshots from influencers to measure success. The ability to edit campaign metrics allows your team to manage your data in one convenient place, and allows you to capture the metrics that matter most to you.   Learn more in the Help Center:Klear: Edit Campaign Post Metrics  YouTube Search by HandleYou can now search for and manage YouTube influencer profiles using their handle instead of only by channel ID. This update simplifies discovery, streamlines account management, and improves accuracy by allowing you to find and manage YouTubers by their handles that are typically far simpler and more user-friendly than complex channel IDs ✨  Learn more in the Help Center:Discover New Influencers in Klear’s Database Managing Your Influencer Network  Improved Instagram Collab ReportingNow you can track and measure Instagram Collab posts in Campaigns, even when you are not the designated post owner.Instagram Collabs are co-authored by multiple accounts, but there is always one designated “owner” of the post. Previously, Klear could only track these posts if the owner was a campaign member, but now it’s possible to track all your Instagram Collabs 🙌As long as the following criteria are met, Instagram Collab posts will be captured automatically without having to add your brand as a campaign member:Your Instagram Business Account is authenticated in Klear. To do this, go to the integrations tab in your account settings and follow the setup steps to connect. The influencer you are collaborating with is added as a member of the campaign. (See Collaborating on Campaigns) The Collab post includes the tracking keyword in your campaign (See What Content Klear Automatically Captures) Once these criteria are met, the post and corresponding metrics will appear in your campaign Measure dashboard!  

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Klear: Centralized Connect Inbox + Add a missing brand to Meltwater using their Instagram handle

Centralized Connect InboxKlear’s Centralized Connect Inbox unifies all influencer interactions into a single source. This all-in-one space allows you to respond, send new messages, and take action across all interactions within your network. Instead of juggling multiple platforms, you now have one centralized inbox for all things Klear: messages, campaign messages, emails, mass emails, and more.With the Centralized Connect Inbox, you can easily access your entire conversation history and influencer profile information, so you’ll always have the context needed to personalize your messages. The interface is designed to seamlessly integrate with the Connect feature in campaigns, ensuring a familiar and intuitive experience.  Wherever you are in Klear, clicking on the paper airplane at the top right will get you there instantly.     Add a Missing Brand to Monitor Using Their Instagram HandleMonitor is Klear’s new go-to hub for competitive influencer intelligence. Compare influencer investment, performance metrics, content themes, and audience insights across key players in your space. Gain insights to understand your position, learn from competitors, and refine your strategy for better results.  Your Competitive Intelligence reach just got bigger 🙌 when adding brands to a Landscape in Monitor, if the brand does not appear in the dropdown, you can add it by typing the brand’s Instagram handle and clicking “Add [handle] as a brand”. It will be available in Monitor ~1 hour after it has been added this way.  Learn More In the Help CenterKlear: Competitive Intelligence (Monitor)

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Klear Bundle: UI Improvements, Twitch Added in Recruit Applications, New Mass Emails, and more

There have been so many updates to Klear lately, we wanted to share this group of small but mighty releases you might have missed. Read on for more on:Active Campaigns Filter in My Influencers Influencer Communication History in Relationship View in Campaigns What Is It? How Does It Help? How Does It Work? Learn More in the Help Center Twitch Added as a Social Network in Recruit Application Forms How Does It Work? Learn More In the Help Center Full Connect Action History in Campaigns Updates for Instagram Stories From Unauthenticated Users Reporting Setting for Expired Unauthenticated Instagram Stories Save Unauthenticated Instagram Stories to Multiple Campaigns At Once Mass Email Outreach Updates Follow Up With Specific Mass Email Recipients Send Mass Email to Recruit Applicants Learn More in the Help Center Export Updates Social Engagement Rate in Member Export CSV Export Campaign Deliverables   Active Campaigns Filter in My Influencers Use the Active Campaigns filter in My Influencers to create a tailored list of influencers in specific active campaigns. You can select one more more campaigns to create your unique list view.  If selecting multiple campaigns, use the dropdown tooltip to configure your list and apply ANY or ALL rules to your group of campaigns.  Learn More in the Help Center: Klear > Managing Your Influencer Network > Creating Targeted Lists  Influencer Communication History in Relationship View in Campaigns What Is It?Within each Klear campaign, you’ll view all the influencers within the Manage section within the Members tab. This is where you’ll keep track of and input information about your influencers, such as their shipping address, contact details, and more. The Members tab has two views: Stats and Relationship. In Stats view, you can analyze the stats of the influencers in a specific campaign. In Relationship view, manage your influencer data points, assign owners, etc. Now, your complete communication history with each influencer is also available through the Relationship tab, including communications from both email and Klear messages.  How Does It Help?Klear allows you to keep track of your influencers’ information for each campaign, such as shipping addresses, email addresses, influencer preferences, and notes, all in one place. The Members tab in campaigns houses all of this information and acts as an internal CRM system for your campaign.Adding your communication history with influencers to this tab further consolidates the information you need to help you stay organized and up to date on crucial information, and collaborate with your team. How Does It Work?To access the Communication History of Campaign Members:Head to the Manage section for your campaign Within the Members tab, toggle on Relationship view  Click on the Email or Klear message button next to the influencer’s profile pic  Within the popup, the full communication history with that influencer will be available for review   You can also compose and send a new message to the influencer straight from this window Learn More in the Help CenterGet Started With Klear > Managing Influencer Information With the Members Tab  Twitch Added as a Social Network in Recruit Application Forms Now, you can add Twitch as a Social Network to your influencer Application Forms in Recruit 👾How Does It Work?To add Twitch to a new Recruit form:Navigate to the Recruit module and select the +Application Form button Choose either the Application Form or Landing Page option based on your preference. In either Step 1 (for Application Form) or Step 3 (for Landing Page), locate the Social section when creating your form In the Social section, select the Twitch icon to add a field for Twitch to your application form.  Note: Twitch cannot be the only social network selected; you must include at least one other social network    To add Twitch to an existing Recruit form:Navigate to the Recruit module Find the relevant recruit form and use the kebab menu at the bottom right corner to select the Edit Form button  Follow the steps above to add Twitch to the form   Learn More In the Help CenterCustom Landing Pages in Recruit  Full Connect Action History in Campaigns View the complete history of all Connect actions taken in campaigns for all influencers, including those no longer part of the campaign. Previously, when an influencer was removed, their Connection action history was also removed.    Updates for Instagram Stories From Unauthenticated Users Reporting Setting for Expired Unauthenticated Instagram StoriesWith this new Reporting setting, you can toggle on or off unauthenticated Instagram story metrics. Use the following steps to update this setting:Head to your account settings and click on the Reporting tab Scroll down to the Unauthenticated Instagram Stories Metrics section Keep the toggle on to keep unauthenticated story metrics in your campaign reporting Turn the toggle off to remove unauthenticated stories once they expire (if you haven’t saved the media to your campaign) Note: the setting you choose will affect ALL users in your Klear account   Save Unauthenticated Instagram Stories to Multiple Campaigns At OnceIf you are tracking Instagram Stories from unauthenticated influencers in multiple campaigns, you can add and save the media to all campaigns at once. Previously, this needed to be done separately for all relevant campaigns.    Mass Email Outreach Updates Follow Up With Specific Mass Email RecipientsUse the following steps to send a Mass Email to segmented Outreach recipients:Navigate to the Mass Email campaign you want to follow up in Use the Recipients dropdown at the top right to check the segment you want to send to. The following options are available: All Recipients Opened Clicked Applied Didn’t Open Didn’t Click Didn’t Apply Use the checkboxes next to each influencer to select who to send to, or use the top checkbox to select all  Use the Actions dropdown and select Send Mass Email  Follow the prompts to confirm emails, finalize your message, and hit Send Once sent, you can track your new Mass Email campaign in Recruit. Send Mass Email to Recruit ApplicantsYou can also send Mass Emails to applicants directly from Recruit. Within Recruit, navigate to the relevant application. To take action on multiple influencers from your applicant pool at once:Hover over the profile pic of each influencer you’d like to select, and click the circle that appears. This will include them in your bulk action Select each influencer you want to include. As you select more influencers, the Pending Applicants text at the top of the page will update to reflect the total number selected Once you have selected all the influencers you want to include, use the Actions dropdown and select Sent Mass Email  Learn More in the Help CenterSending Email Outreach to Influencers  Export Updates Social Engagement Rate in Member Export CSVWhen exporting influencers via the Members CSV export, you can now include their engagement rate across Instagram, Facebook, and TikTok. Learn more in the Help Center: Klear: Creating and Sharing Campaign Reports With Stakeholders > CSV Reporting Options Export Campaign DeliverablesThe Export functionality has been added to Campaign Deliverables in Planning mode. To get started:Navigate to Planning mode in your campaign, in the Deliverables view Click the View All Deliverables button  Click the Export button at the top right  Your Deliverables export will process. Once complete, you can download this directly from Klear, or from your email status update    Learn more in the Help Center: Klear: Creating, Editing, and Managing Deliverables

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Klear: Product Gifting for Any Influencer + Track Instagram Stories from Unauthenticated Influencers

Two updates for Klear this week to help remove the barriers to growing your influencer network! Product Gifting for Any Influencer Track Instagram Stories from Unauthenticated Influencers   Product Gifting for Any Influencer Now you can send a gift to any influencer in your campaigns without needing to send a campaign invite or requiring them to create a Klear account!This is especially helpful for campaigns focused on product gifting, where you don’t need to send influencers other campaign assets through Klear (such as agreements, tracking links, etc.). Without the blockers with accounts setup, you can engage more influencers and speed up your process with less back and forth.  Learn more in the Help Center:Sending Gifts to Influencers in Your Campaign Without a Klear Account Note: This option is only available for customers with a Shopify integration.  Track Instagram Stories from Unauthenticated Influencers  Klearwater customers with both Klear and Engage can now leverage owned connections in Engage to track and report on Instagram Stories from unauthenticated influencers in their Klear campaigns 🤩Enforcing influencer authentication and tracking Instagram Stories are two of the biggest challenges influencer marketers face today. This new workflow: Saves time and resources spent live monitoring Instagram accounts and chasing down files from influencers.  Removes barriers to work with more influencers Helps capture metrics for Instagram Stories like post count, reach, and EMV, enabling more comprehensive campaign reportingThis release is available now for Klearwater customers (with both Klear + Engage), and builds on the exciting integrations bringing Klear and Engage closer together 💕  Learn more in the Help CenterTrack Instagram Stories from Unauthenticated Influencers Using Engage

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Klear: Manage Account Attributes + Customize My Influencers Using New Social Stats

Two new updates for Klear help you stay organized and make more informed partnership decisionsManage Account Attributes What is it and what’s the value? Learn more in the Help Center: Customize My Influencers Using New Social Stats What is it and what’s the value?​​​​​​​ Learn more in the Help Center:   Manage Account AttributesWhat is it and what’s the value?Stay organized with one place to access and manage all of your tags, email templates, custom variables, and campaign labels through the new Attributes tab located in Account Settings.Save time and streamline your workflow: instead of jumping between different areas of Klear to keep your attributes accurate and up to date, there is now one centralized location for all account attributes.  Learn more in the Help Center:Managing Your Attributes ​​​​​​​Customize My Influencers Using New Social StatsWhat is it and what’s the value?​​​​​​​The column customization widget in the My Influencers table view has b een updated to include a new Social Stats section.You can now display crucial metrics such a reach and engagement on priority platforms, to help make more informed decisions when evaluating your network and planning collaborations.  BONUS: If you select the General Notes option in Your Attributes you can also display your influencer notes and create new ones directly from this view!  Learn more in the Help Center:Managing Your Influencer Network

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Klear: New Ways to Send Mass Email + Campaign Planning Mode

2 Klear Updates to save you time and deepen your insights: New Ways to Send Mass Email Campaign Planning Mode  New Ways to Send Mass EmailWhat is it?Formerly, Mass Email Outreach could only be initiated through Recruit. Now, you can also send Mass Email Outreach directly from Discovery search results or from the My Influencers database.What’s the value?🪜 Eliminate extra steps in the process and bypass having to create recipient lists through tags and CSV uploads 🏃 Outreach faster by sending emails directly from your current workflow rather than switching tabs to take action 📨 Remove barriers and make it easy to send Mass Emails from highly trafficked areas of Klear  Learn more in the Help Center:Klear: Scale Your Outreach with Mass Email  Campaign Planning ModeWhat is it?With so many moving pieces in influencer campaigns, it's easy for details to get lost in the shuffle. Even with a small group of influencers, teams need a system to plan and track deliverables. Leverage our new Campaign Planning tab to help teams stay focused and on track.The new Campaign Planning Mode now includes three views:Deliverables: Add, manage, and track influencer deliverables through a visual monthly campaign calendar Predictive: Predict campaign success and see expected results based on assigned deliverables. Set realistic goals with stakeholders before your campaign goes live using predictive data Demographics: Ensure your content is set to reach your intended audience with a view into aggregated audience demographics from the influencers in your campaign.What’s the value?​​​​​​​📢 Make sure you reach your intended audience with your campaign influencers and creators 🥅 Set realistic goals and evaluate strategy with data-driven insights specific to your campaign  Learn more in the Help Center:Klear: Campaign Planning Mode

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Klear: Manage Your Network & Influencer Relationships + Set Default Tracking Keywords

 Manage Your Network & Influencer RelationshipsKlear’s enhanced Influencer Relationship Management (IRM) Experience includes new capabilities for your My Influencers searchable database, as well as access to your full Relationship history with each individual influencer in one centralized place. What is it?🔎 Building off the recent enhancements to My Influencers (including performance data and column customization), you can now save searches and save a targeted search as your default view. 🧑‍💻 Expanded Relationship Tab (formerly Manage) in influencer profiles: Unlock all internal notes, performance metrics, communication history, campaign assets and more! What’s the value?🤝 Foster long-term relationships with top performers across your network to generate more authentic content. 🎯 Build targeted and data-driven campaigns using your personalized data to boost engagement. 🙌 Collaborate with your team and save time jumping across multiple tabs or campaigns to find information.  Learn more in the Help Center:Get Started with Klear   Set Default Tracking KeywordsWhat is it?Set Default Campaign Tracking Keywords in your Account Settings to automatically apply the same tracking to all campaigns moving forward.  What’s the value?⏱️ Save time setting up tracking if you are using the same keywords for all new campaigns ‼️ Avoid disruptions or mistakes in campaign reporting with consistency in tracking and setup 💪 Flexibility to customize default tracking per campaign as neededNote: Default keywords will be applied to all campaigns in each workspace. There are not on a per-user basis.  Learn more in the Help Center:Get Started with Klear

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Klear: Refine Discovery Search Results with Exclude Filter + Access & Request Data from My Influencers Database

Two new enhancements to Klear help you scale your network and optimize your existing partnerships 🤝Refine Your Discovery Search Results with the New Exclude Filter ❌ Access & Request Data from My Influencers Database 🚀  Refine Your Discovery Search Results with the New Exclude Filter ❌ What is it?Use the Exclude Filter to remove influencers already in your network (through tags and campaigns) from appearing in Discovery search results. What’s the value?🔎 Scale your network and discover more new influencers faster ♾️ Leave the scrolling behind and focus your attention on fresh options only 🔁 Replicate successful searches without duplicating results  Learn more in the Help Center:Klear FAQs: Discovery  Access & Request Data from My Influencers Database 🚀 What is it?Two new updates to My Influencers in the Profiles module makes it easier to view and request important data on your influencers from one centralized place:📈 Customize Table View with Campaign Performance: Customize the information displayed in the Table View, now including Campaign Performance data. Add columns to display aggregated metrics for total Campaign Posts, Engagements, Reach, and EMV. Two New Action Options have been added to the Actions dropdown within My Influencers: 🎶 Get TikTok Demographics 💌 Fetch Email Addresses  What’s the value?⭐️ With campaign performance data in My Influencers, you can analyze the lifetime performance of each influencer at a glance without having to dig into the details of each campaign. Empowering you to easily uncover top performers, nurture long-term relationships, and make smarter data-driven decisions. 😌 Requesting emails and TikTok demographics from this view means you won’t have to navigate away or open additional windows to get what you need in the moment. Helping you stay focused and eliminate extra steps in the process. Screenshots:    Learn more in the Help Center:Klear: My Influencers Database

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Klear: Send Individual Emails During Discovery; New Recruit Page Hero Image Settings

Two Klear updates help you find and recruit the best influencers for your brand. Send Individual Emails During Discovery What is it?Send individual influencer outreach emails during the Discovery process (from Search Results and Profile pages) instead of through the Campaigns module. Previously, you needed to add an influencer as a member of a campaign to access contact details. What’s the value?The strategy behind your outreach process can take on different forms. For large-scale campaigns, Mass Outreach may be the best approach, while nuanced. acmpaigns may need customized outreach messages for each influencer. Individual emails in Discover helps:🎯 Increase reponse rate with timely and targeted outreach to influencers 💪 Work more efficiently and skip unnecessary steps in the process ⏳ Save time down the line and bypass campaign member clean upScreenshots:    Learn more in the Help Center:The Klear Influencer Marketing Guide  Make Recruit Pages Pop with New Hero Image Settings What is it?Make Recruit landing pages stand out with new hero image settings that allow you to adjust the font colors and/or add a color overlay on your feature image. Previously, there was only one setting, which would apply one color selection to all title sections on a Recruit page. What’s the value?🤩 Grab influencers’ attention from the get-go and encourage them to keep reading on 👀 🌈 Optimize your page with font colors that make it easier to absorb information and take action faster Screenshots:   Learn more in the Help Center:Klear: Custom Landing Pages in Recruit

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