Step 1 Welcome!

🎉 Welcome to Meltwater! 🎉

Great to have you here. This space is for anyone who is new to the platform and wants a simple path to getting set up. You’ll find quick how-tos, short videos, and support from people who’ve been exactly where you are.

If you’re ever unsure about something, add a comment or ask a question. Our Community Team or some helpful peers will point you in the right direction.

Get Set Up 🚀

Here are a few quick steps to help you hit the ground running:

1. Bookmark your Meltwater Login Page: https://app.meltwater.com/a/home 
    
2. ​​​​​​Learn How to Navigate Meltwater: 
   Meltwater includes multiple tools in one platform. If you’re not sure which products are in your subscription, ask the Mira Companion.
   Watch a short walkthrough of the navigation bar and home screen:
   
    

3.  Add & Manage Users:
   Set up your team and ensure everyone has the right access.

    

4. Connect your Social Channels:
   If your plan includes social media monitoring, be sure to link your accounts to start collecting insights
   
   

Ready to Start Using the Platform?

When you're ready to start using the product, start here: 

or join our three recommended workshops for New Customers:

1. Getting Started With Media Monitoring - Offered weekly
2. Getting Started with Alerts. Digests and Monitors - Offered monthly
3. Getting Started with Report Building - Offered biweekly

(sessions offered in Americas, EMEA and APAC timezones.)

Register Here for Workshops