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kelly.bebenek
mEmployee
mEmployee
August 21, 2024

Step 2 - Setting Up Your Account

  • August 21, 2024
  • 2 Replies
  • 9241 views
Step 1 - Welcome!

Get Set Up 🚀

Let’s get you up and running. 

Follow these steps to make sure your account is ready and your team is aligned.

 

  1. Bookmark your Meltwater Login Page: https://app.meltwater.com/a/home 
     
  2. Pro tip: Use the Chrome Browser for the best Meltwater experience.
     
  3. Learn How to Navigate Meltwater: ​​​​​​
    Watch a short walkthrough of the navigation bar and home screen or read Learn How to Navigate Meltwater:

     

 

  1.  Add & Manage Users:
    Set up your team and ensure everyone has the right access.

     

  2. Connect your Social Channels (if Included):
    If your plan includes social media monitoring, be sure to link your accounts to start collecting data for Owned Media Reporting. 

 

Ready to Start Using the Platform?

 

Now it’s time to build your foundation.


Your first and most important step is setting up a media monitoring search. This search powers everything else in Meltwater.

 

It determines:

  • What mentions you see
  • What alerts you receive
  • What reports you can build
  • What insights you uncover

No search means no data. And no data means no value. 

 

Your search tracks conversations about your brand, organization, competitors, industry, or key topics across news and social media. Once it’s set up correctly, the rest of the platform starts working for you.

 

Learn how to create your first media monitoring search:

 

or if you are a new user on an existing subscription and you’ve inherited someone else’s account, check out this post:

 

2 replies

kelly.bebenek
mEmployee
mEmployee
November 27, 2025

This post has been updated with our recommended product workshop for new users. 

Sr. Director of Customer Ed @ Meltwater (DM me to discuss: Academy, Community & Help Center)
gregbarta
Influencer
Influencer
November 27, 2025

Great advice!