The Meltwater API is a tool available in most Meltwater subscriptions.

If you are an existing API customer and have a technical question about your current API setup, please email help@meltwater.com.

This article will cover:

Meltwater API Overview

The Meltwater API enables customers to integrate insights from media and social data across their business.

Connect the dots with other business data.

Analyze your online data alongside internal business data. Measure how media and social engagement impact your bottom line.

Streamline your reporting processes.

Automate & consolidate reporting on media and social activity. Remove manual processes and human error from your reporting.

Realize additional value from media & social data.

Trigger workflows from business signals. Connect media and social into your industry intelligence.

Meltwater API features

The Meltwater API allows you to bring content and analytics from the Meltwater platform into your tools and workflows.

Content Export

• Export media articles and social mentions that match your Meltwater searches and tags.
• Set up scheduled exports for regular reporting tasks.
• Run historic one-off exports for research and planning projects.

Fetch Metrics and Analytics

• Fetch analysis and metrics for your Meltwater searches.
• Analyze trends and topics.
• Study high-volume topics without needing to fetch large numbers of documents.

Connect With Your Internal Tools

• Bring your exported data and analytics into any tool that uses CSV or JSON data formats.
• Use Meltwater's off-the-shelf BI tool connectors to build reports on media and social data.

Build Automated Solutions

• Develop in-house custom solutions that integrate Meltwater data into your workflows.
• Programmatically manage searches, content exports, and analysis requests.

Using the Meltwater API

To help you understand more about how the API works, check out the steps below:

First, reference the Developer QuickStart page. 

Note: To use the Meltwater API, you need access to a subscription with access to the Meltwater Insights API. 

To reference earned media mentions using the API, you need to provide a Saved Search ID.

The fields available for documents depend on the source of the document. Learn more about Exports Formats and Fields.

Data Use and Restrictions

Data is intended for internal use, not for building or reselling commercial software products.

News: Content is restricted by some outlets and providers.

Social: X limitations are outlined on the Developer page called “Rehydrating X posts”. 

Other Market Restrictions

Other restrictions may apply.