An Overview of Meltwater

Welcome to Meltwater!  This article is designed to help you get started on your path to setting up and maximizing your experience with Meltwater.

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Meltwater Overview & Training Resources

• Getting Familiar with Meltwater

  • These articles will walk you through setting up Meltwater step-by-step

• Use Case Toolkits

  • Walk through how to set up Meltwater for your specific requirements​​​​​​​

• Frequently Asked Questions (FAQs)

  • Your go-to resource for answers to the most common questions our customers ask. Explore expert guidance and quick solutions from our Product Support team and Customer Success Managers.

• Meltwater API & IT Resources

  • Discover resources for working with the Meltwater API.

Meltwater AI

• Meltwater Agent for Microsoft

• Mira Studio

  • Mira Studio gives you instant, conversational access to brand and market intelligence from news and social media — no Boolean searches, dashboards, or deep Meltwater knowledge needed. Just ask your question and get actionable insights, fast.

• AI Search Assistant

  • Learn how to use the Search Assistant, Meltwater's AI-powered chatbot in Explore, to help you with Boolean.

• GenAI Lens

  • Gain instant visibility into how your brand, product, and competitors are discussed across leading AI Assistants and LLMs.

Media Monitoring, Listening & Reporting

• Explore

  • Resources to Help You Explore Media Insights & Trends

• Explore+

  • Explore+ is the intelligence hub for insights teams, comms leaders, researchers, and executives. All working from a single source of brand truth.

• Monitor

  • Resources to Help You Monitor and Manage Your Multi-Content Stream Views

• Alerts

  • Learn how to set up Alerts based on your saved Explore Search(es).

• Analyze: Unified Dashboards

• Analyze: Classic Dashboards

• Report: Digest Reports

  • Learn how to set up a daily digest based on your saved Explore searches.

• Report: Insight Reports

  • Learn how to use the reporting options found under the Report Tab

• Source Types

  • Resources to Help You Understand What Sources are available in Explore

Media Relations, Newsletters, Newsfeeds & Newswire

• Media Relations

  • Resources to Help You Find and Engage with Journalist

• Media Relations: Managing Media Lists & Journalists

  • Resources to Help You Manage Media Lists & Journalists.

• Media Relations: Campaigns & Outreach

  • Resources to Help You Find and Engage with Journalists.

• Media Relations: Crafting Successful Pitches

  • Resources to help you craft successful pitches and use data to improve performance.

• Newsletters

  • Resources to help you share media with Stakeholders

• Newsfeeds & Newswire

Social Media Management & Reporting

• Engage Setup

• Engage: Publish

  • Resources to help you use Engage Publish.

• Engage: Conversations

  • Resources to help you manage your social community using Engage.

• Engage: Measure (Owned Reporting)

  • Resources to help you build owned and paid reporting in Engage: Measure.

Influencer Marketing (Klear)

• Klear Setup

  • Resources to help you create and manage your Influencer Marketing Strategy

• Klear: Discovery

  • Resources to help you discover new influencers in the Klear Database.

• Klear: Influencer Management

  • Resources to help you learn how to use Klear to manage your influencers.

• Klear: Campaigns

  • Resources to help you learn how to create Campaigns in Klear.

• Klear: Recruit

  • Resources to help you recruit influencers using Klear

• Klear: Creators

  • Resources for Creators to help you use Klear.

• Klear: Reporting

  • Resources to help you run reporting in Klear.

Consumer Intelligence

• Radarly