Retail/ Luxury/ CPG Roundtable: Winning (and Keeping) Your Best Customers

In this month’s Retail, Luxury, and CPG Circle Roundtable, we’re focusing on one of the most competitive differentiators in the space: customer loyalty.

With so many options available to consumers ,and brand switching easier than ever, long-term loyalty doesn’t happen by accident. It requires strategy, consistency, and a deep understanding of what your audience truly values. So how are today’s top brands keeping customers engaged, connected, and coming back?

This is not a webinar. It’s a peer-led, informal discussion designed for marketers, brand strategists, and digital teams working in retail, luxury, and consumer goods.

What We’ll Discuss: 

• What loyalty strategies are actually working for your brand?

• How do you measure customer retention and long-term engagement?

• Are you using incentives, storytelling, community, or something else to build loyalty?

• How has customer behavior shifted in the past year — and how are you adapting?

This roundtable is part of Meltwater’s Industry Circles program. These are client-only spaces inside mCommunity where professionals in similar sectors connect, collaborate, and learn how others are using Meltwater to solve day-to-day challenges.

This session has limited availability and registration will close once all 35 seats have been filled. Sign up today to secure your spot!