Classic Newsletters are being retired soon. To keep your Newsletters sending on schedule, you’ll need to upgrade your template once. It only takes a few minutes.

What’s Changing?

• Classic templates will no longer send once they are retired.
• The new Newsletter experience gives you:
• Easier customization
• A more intuitive interface
• Better performance across devices

What You Need to Do

• Look for the Switch button banner on your Newsletters page.
• Complete the one-time upgrade.
• After upgrading, you can reuse the new template for future Newsletters.

✅ Most settings (logos, colors, recipients, subject lines) will carry over automatically.

⚠️ Some advanced templates (multi-column layouts, large thumbnails, right-to-left text) may need extra setup.

We recommend upgrading now to avoid any delivery interruptions.

How to Upgrade

1. Select Newsletters in the left-hand navigation bar
2. Click the banner at the bottom titled Classic Newsletter will retire soon. To access your classic Newsletter, click here.

3. Select a Classic Newsletter
4. Click Switch

5. You’ve successfully created a template in the new version and will be redirected to a landing page with the URL “app.meltwater.com/a/newsletters/view-all”, that looks like this:

Note: If this wasn’t successful, you might have a feature that can’t be upgraded. It’s possible the migration didn’t complete if your Classic template used multi-column layouts, large image thumbnails, or an unsupported language. To find out if additional setup is required, please contact your Account Team. Learn more in the FAQs.

6. When upgrading an automated Classic Newsletter, prevent duplicates by pausing the Classic automated newsletter. After migrating, a table list of previously sent Newsletters appears.
7. Some final review is required. Click on a template with pink text Review needed
   • On the right, under the Status heading, you’ll see the Newsletters are Ready for review
   • Click the Newsletter
   • Select Edit to customize the layout and select content. A detailed guide on customizing Newsletters can be found here. 
   • When it’s finished, click Approve
   • Then select Resume 
8. If you upgraded a Manual Newsletter, clicking it opens the Newsletter
   • Select Edit to make any changes.
   • When you are done, click Approve
9. Now that the template has been upgraded, you can use it again for any other migrating Newsletters. Click Save template

10. To assign the same template for any other migrated Newsletters, after clicking Switch from the Classic table and Review from the new Newsletter landing page, the saved template appears in My templates

Learn more about Newsletter Migration FAQs:

Or, read more about this update: