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To make setup quick and easy, we’ve created three step-by-step guides in this user group:

  1. Step 1: Setting up your search in Explore.
  2. Step 2: Configuring your first daily digest and alerts.
  3. Step 3: Creating your initial dashboard report.


Let’s start with Step 1: Creating Your Basic Search!

The first step in getting value from Meltwater is setting up a search—this is how you track what’s being said about your brand, organization, industry, competitors, or key topics across news and social media. Without a search, you won’t receive alerts, generate reports, or access the insights that help you stay ahead. That’s why creating a Brand or Reputation Search is the foundation of effective media monitoring.


This Article Covers:

 

Step 1: Creating Your Basic Search

 

Follow these steps to quickly set up a basic search for your brand or organization:
 

1️⃣ From the Meltwater Product Home Page, click on the search bar the top.
2️⃣ Enter your company, organization or brand name (e.g., Burt’s Bees).
3️⃣ Hit Enter to open the Explore App, where you’ll see all news and social media mentions of your brand in one place.


💡 You'll now see a content stream displaying mentions of your brand across various sources, along with analytics.
 

Advanced Step: Creating an Advanced Search Using the AI Search Assistant

 

If you’d like to create a more detailed and targeted search, check out our Brand & Reputation Management Toolkit—a step-by-step guide to refining your search strategy.

It shows you how to prompt our AI Search Assistant to help you build a more precise query. Watch this quick video to see how:

 

Refining Your Search with Filters

 

Your search will initially show results from all sources—news, social media, and more. To narrow it down:

1️⃣ Look under the Search Box for Filters.
2️⃣ Click on Filter Set to adjust your results.
3️⃣ Choose a filter that suits your needs. (For example: English Only | News).

 

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Watch how to use the Filters:

 


Saving Your Search

 

Once you’re happy with your results, save your search so you can create reports, alerts, or newsletters.

✅ Click Save (above the keyword boxes).
✅ Give your search a descriptive name (e.g., Burt’s Bees in the News).
✅ Click Save again.

 

Watch how:

 

Saving your search unlocks Meltwater’s full potential—including alerts, reports, and dashboards.
 


Training Available

 

📖 Take a Course
Want a full walkthrough? Take our 30-minute course on Getting Started with Media Monitoring covers everything you need to know. 

 

🛠️️ Join a Product Workshop
Prefer hands-on learning? Register for one of our Monthly Getting Started with Media Monitoring Workshop to learn with others and ask questions in real time.  

 

📽️️ Watch the Recording
Don’t want to wait for the next workshop? Watch last month’s Getting Started with Media Monitoring Workshop. 

 

What’s Next


Now that you have a refined search for your brand or company, with the appropriate filters applied, let's move on to setting up your daily digest:

 

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