Hey @khiabeauchesne - thanks so much for reaching out! I just want to clarify - are you having trouble with classic newsletters, or are you having trouble with new newsletters, which is the reason you haven’t yet made the switch? I just want to make sure I’m reaching out to the right team to help you with this.

Hi @Jacinda Espinosa thanks for connecting to clarify - we’re still using the old version/classic newletter, and having this display issue. 

Thanks for following up! I think the answer is probably going to be to ask you to create a support ticket (you can do so quickly and easily by sending an email to help@meltwater.com, or just use live chat widget in the Meltwater app) but let me check in with the support team to see if anyone else has reported this!

Screenshot in case you don’t know how to access live chat! Select the Ask a question option in the help widget:

Actually, @khiabeauchesne - after checking in, it looks like my Newsletter expert is actually OOO today, so I probably won’t get an answer very quickly. Go ahead and open a support ticket for help with this using either of the methods I mentioned in my previous post. I will follow up here if I get any additional information, but I don’t want to leave you hanging!