As PR, communications, and marketing professionals, staying ahead of the conversation is crucial. Once you've crafted a robust Brand Search using the AI Assistant in Explore, the real value comes from setting up alerts and daily digests. This post will cover:
Setting up Alerts
Alerts help you monitor key events, trends, and mentions, ensuring your team is proactive rather than reactive. By keeping you informed in real-time, these alerts enable you to seize opportunities, mitigate crises, and enhance your overall strategy.
Here’s how to set a Smart Alert up:
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Select Alerts from the left-hand navigation bar
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Select Create Alert
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Follow the How to Guide to learn about all Alert options available.
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Read this article on Alerts we recommend
Watch here:
Setting up a Daily Digest
A daily digest will send you an email daily with recapping all the content from the day. Here’s the how to:
- From Explore, open the saved search that you want to use for your Daily Digest
- Click on the Actions drop down in the top right-hand corner
- Select Create Digest
- Now, you will configure your daily digest email.
- Fill out the Subject Line of the email.
- You can leave everything else as-is
- Click the Save button at the bottom of the window.
- To learn more read the how to guide.
Every day at 8 a.m., you’ll receive a recap of all the news about your brand or company from the previous day.
Available Training
If you want to dive deeper into creating and refining searches, check out these helpful resources & Training:
- Register for the Get Started with Alerts, Digests, and Monitor Workshops
- Watch the Previous Get Started with Alerts, Digests, and Monitor Workshops recording
- Alerts: Step by Step Guide
- Creating and Editing Digest Reports
- Daily Monitoring Toolkit
- Adding Searches to your Digest
What’s Next
Now you are ready for reporting: