Welcome! The Academy is a wonderful place to start learning: https://academy.meltwater.com/! 

And when you have some time, going through previous mCommunity conversations is another great way to learn from Meltwater offerings, and other mCommunity members! 

Sorry, one more: The Expert Exchange Podcast series is a good resource too: https://community.meltwater.com/p/Expert_Exchange?

Hi @Maria Dehne,

Thanks for the quick response! Are their any initial trainings or certifications you’d recommend to get comfortable with the “Explore” Feature, Boolean Searches, and also how to social listen and compare against competitors?

I would say the Academy is the best place. You will also get some useful insights in the mCommunity channel (this one).

@BAHAnalytics - this landing page in mAcademy should get you started with Explore! The Foundations and Advanced Learning Paths will take you through most of what you’re looking for here. Foundations will walk you through the basics of boolean search and social listening, and Advanced will dig deeper into advanced boolean and will also cover benchmarking! 

For more on competitive analysis, check out Competitive Benchmarking & Analysis with Meltwater and The Complete Guide to Competitive Intelligence for Social Media Managers.

I hope this helps you get started!

I agree with all those starting points above! 

Not sure if you saw this post but this would be the best outline of what we offer and how to pace your learning.