If you're new to our platform, this group is your go-to resource for getting started and feeling supported as you learn the ropes.
Here’s how we’re helping you hit the ground running:
Monthly Product Training Workshops
Our expert-led sessions are designed to help you build confidence and skills while learning alongside the Meltwater community.
- New User Workshops
- New User Workshops - Europe, Middle East, and Africa Hours
- New User Workshops - Asia Pacific Hours
- Language Based Workshops & Office Hours
Have Questions? Speak with Us Live!- Workshop Recordings
New User Workshops
- Getting Started with Media Monitoring- June 12th
- Getting Started with Alerts, Daily Digests, and Monitors- June 20th
- Getting Started with Report Building - June 26th
New User Workshops - Asia Pacific Hours
- Getting Started with Media Monitoring - June 13th
- Getting Started with Alerts, Daily Digests, and Monitors - June 19th
- Getting Started with Report Building - June 27th
日本語トレーニング
- 日本語ユーザーグルー プに必ず参加してください
中文培训课程
请务必加入中文用户组。
New User Workshops - Europe, Middle East & Africa Hours
- EMEA Getting Started with Media Monitoring - June 12th
- EMEA Getting Started with Alerts, Daily Digests, and Monitors - June 20th
- EMEA Getting Started with Report Building - June 26th
French-led Workshops
Massurez-vous de rejoindre le Groupe d'Utilisateurs Français
- Formation sur les produits: Fondements du suivi des médias - June 17th
- Formation sur le produit: Premiers pas avec la création de rapports- June 27th
Formation Avancée
Permanence (français)
- Heures de bureau du service Réussite Client - June 20th
Dutch-led Workshops
- Producttraining: Aan de slag met mediamonitoring - June 24th
German-led Workshops
- Erste Schritte mit Explore (Media Monitoring)- June 24th
- Erste Schritte mit Benachrichtigungen und Monitoren- June 16th
- Erste Schritte bei der Erstellung von Berichten- June 25th
Advanced Product Workshops
- Advanced Boolean Search Techniques- June 11th
- What’s New & What’s Next for Engage (Social Media Management) - June 25th
- Media Relations Product Team- Ask Me Anything- June 18th
- The New Newsletter Experience- June 24th
💬 Have Questions? Speak with Us Live!
Join our Open CSM Office Hours, where our Customer Success Managers (CSMs) are available to answer questions and provide live support. Attend as many sessions as you need!
Customer Success Office Hours (Americas):
- Open Q&A with a Dedicated Meltwater Rep- June 4th
- Open Q&A with a Dedicated Meltwater Rep- June 11th
- Open Q&A with a Dedicated Meltwater Rep- June 18th
- Open Q&A with a Dedicated Meltwater Rep- June 25th
Customer Success Office Hours (Europe):
- French Language Office Hours- June 20th
- English Language Office Hours - June 27th
- German Language Office Hours - June 13th
Customer Success Office Hours (Asia Pacific):
- Open Q&A with a Dedicated Meltwater Rep- June 18th
Workshop Recordings
If you’re looking for a past workshop, don’t forget about our on-demand training hub: the Video Vault. With over 60 product workshops, you’ll find sessions on everything from advanced Boolean searches to influencer management!
Video Vault
We’re excited to have you in the Meltwater community and can’t wait to help you get started! 🚀 Let us know if you have any questions in the comments below.
See you in a session soon!