If you missed our Product Workshop covering how you can create and implement a plan for monitoring a brand crisis; don’t worry, we’ve got you covered! Watch the recording below to learn how you can build comprehensive brand searches to build the base of your crisis monitoring, create alerts to keep up with the conversation, and report out on the crisis once the dust has settled.Â
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In this session we covered:Â
- Creating unique search queries to identify emerging risks
- Setting up custom alerts, digests, and newsletters to keep your team informed
- Leveraging the power of a Crisis Dashboard to monitor single and multiple crises simultaneously.
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We’ve also included a few additional resources in this post to further help you set up your own crisis response plan. You’ll find a sample crisis monitoring report, our presenters slide deck, and an example of how to build out a crisis query using the AI Search assistant.Â
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Watch the recording here:Â
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