Looking to download the Meltwater Copilot App?

Watch how:

or Follow these steps:

1. Search the Microsoft Teams App Store for “Meltwater”.  Please ensure you are using the Microsoft TEAM App Store and not the Microsoft App Store.
    

   If  Meltwater isn’t appearing, your IT Team may have restricted custom or third-party apps.  Your IT Team or M365 administrator must:

   1. Go to Teams Admin Center → Teams apps → Permission policies
   2. Check if third-party apps are allowed 
   3. Explicitly allow your app (search by name or App ID)

    

2. Request Access (if prompted).
   • Depending on your company’s IT settings, you might see a “Request” button instead of “Install” on the Meltwater app profile. Clicking this will send a request to your IT team for approval.
3. Include the Security & Information Pack.
   • To speed up the approval process, we recommend attaching the Security & Information Pack to your request. This document answers common compliance and security questions that your IT team may have.
4. Log in to connect your account
   • Once the app is approved and installed, you’ll be prompted to log in at app.meltwater.com. This connects your Meltwater account to Microsoft Teams. 
      

     

5. Start using Meltwater in Teams!
   • After logging in, you're all set to use Meltwater directly within your Teams environment—track media mentions, share insights, and collaborate with your team in real time.