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The guidance indicates the command is:

metaData.inReplyTo.url:“http://www.facebook.com/346937065399354_3700677913358569

However Facebook appear to have changed the URL format:

https://www.facebook.com/BBCnewsafrica/posts/pfbid0D4tPKNHDrWJTDTd1YLjVH6onNBn7DPy8t9hsDX13qFT6hNuRToxm7QwVL2rLEq7Sl

- is there another way to monitor Facebook comments for a specific post?

 

TIA

Al

Hey @Al_S - thanks for reaching out about this. I’ve tagged in our Support team to see if they have any information about this or suggestions for you! 🙏


Hey there @Al_S!

Facebook created Pseudonymized Facebook Identifiers (PFBIDs) for their URLs which combine timestamps and FBIDs to generate a unique time-rotating identifier for posts. However, if you click on the time stamp of the post, you will find the simplified version of the URL containing the post ID:

 

Redirects to this - https://www.facebook.com/BBCnewsafrica/posts/819019186249153

 

You can then proceed with the steps from the Help Center to find the Facebook Page ID and format the URL to use in the metaData.inReplyTo.url: operator.

 

Please let us know if there are any further questions!


@Beth.Kazlauskas I did do that whilst trying to solve this prior to posting here and it didn’t work for us:

 

https://www.facebook.com/BBCnewsafrica/posts/pfbid0DCXuHjJx38eoGFMsJLQoiQkHfiZk8shRW887978kdQGf9msPu4Wh92NNtbVdCup5l

 

I also looked at the embedded code -- it was exactly the same as the URL above -- however I did find a way to collect the post id’s here --

Meta Developers: https://developers.facebook.com/docs/plugins/embedded-posts/

 

Bit of going round the houses but got there in the end.

 

😥 -- Different versions of Facebook across the world may offer different views??


Hi @Al_S,
Interesting - thanks for sharing that workaround! I agree it is a bit manual though.

Another option would be to export your monitored Facebook content from the Content Stream to CSV file. The export will contain the simplified (non PFID-formatted) links in the URLs column.

I’m going to raise with our Product Support Engineers to see if they have any other suggestions on navigating to the simplified (non PFID-formatted) URLs directly on Facebook. I will update here with what we find. Thank you!


@Beth.Kazlauskas Did you receive any feedback from the Product Support Engineers as we’re still struggling to take advantage of metaData.inReplyTo.url: search terms 😪


Hi @Al_S 
Thanks for following up!

I’m going to create a support ticket and follow up with you there. I would like to better understand the specific Facebook posts you are searching for, and cross-reference with the Facebook pages you are monitoring on your account. Facebook data is private to specific Meltwater accounts, so there are a lot of variables here that would be best worked out on a ticket.

I will update this thread with any key takeaways after we work out your examples 😊

Thank you!


@Beth.Kazlauskas Thanks


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