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Zach_Lepard
mEmployee
August 20, 2025

📺 Watch: Building a Data-Driven Comms Program, Part 2

  • August 20, 2025
  • 4 Replies
  • 53 views
📺 Watch: Building a Data-Driven Comms Program, Part 2

If you missed our August 20th Product Workshop covering how you can continue to build out your Data-Driven comms program; don’t worry, we’ve got you covered! In the second installment of our Data-Driven Communications series, we shifted the focus from theory to practice. This live, interactive workshop guided participants through building a customized communications measurement framework that tied directly to their business goals—one designed not only to measure impact but also to help predict success.

 

What We Covered in the Workshop:

 

Phase 1: Framework Foundation

  • The 6-step measurement methodology

  • How to map business objectives to communications metrics

  • An explanation of the Input → Output → Outcome model

Phase 2: Live Build Session

  • Mapping real objectives together with participants

  • A step-by-step template walkthrough with real-world examples

  • How to identify leading vs. lagging indicators relevant to specific goals

Phase 3: Implementation

  • Planning team roles and responsibilities

  • Guidance on tool configuration

 

You can find the Maturity Model Playbook #1 here: 

Data Driven Communications Playbook

 

Watch the recording here: 

 

 

Don’t forget to check out our lineup of upcoming Product Workshops! 

Workshop Schedule 

 

    4 replies

    Maria Dehne
    mChampion Level 3
    mChampion Level 3
    August 20, 2025

    Thanks for this resource! 

    Will Swope
    mChampion Level 3
    mChampion Level 3
    August 21, 2025

    Thanks for posting the recording on this! Yesterday, got busy and I couldn't make it.

    Will Swope
    gregbarta
    mChampion Level 2
    mChampion Level 2
    August 21, 2025

    Thanks for the resource!

    DinoDelic
    mEmployee
    mEmployee
    August 26, 2025

    Bonus Workshop Content: The Step After Finding CEO Priorities

    Hey everyone! Had such a good chat with ​@Evan_Escobedo after the workshop that we decided to record a quick follow-up. He walked me through the step that comes after finding those CEO priorities - actually sitting down with the business leaders and figuring out what they really care about. Worth a watch if you're wondering "okay, now what?" after using that “CEO’s Own Words” trick from the session.

    Evan ran insights at Western Union and shares the behind-the-scenes process of those stakeholder workshops that actually made their measurement program successful. Plus some practical advice for smaller teams who don't have a dedicated insights person.

    Timestamps:

    • 01:28 - Corporate narrative and regional VPs
    • 02:14 - Real examples from Western Union workshops
    • 05:22 - Connecting strategy to business units
    • 08:03 - Advice for resource-constrained teams
    • 11:20 - Moving from reactive to strategic communication

    12 minutes, straight to the point. Let me know what you think!