If you're new to our platform, this group is your go-to resource for getting started and feeling supported as you learn the ropes.

Here’s how we’re helping you hit the ground running:
 

Monthly Product Training Workshops

Our expert-led sessions are designed to help you build confidence and skills while learning alongside the Meltwater community.

This month’s training is extra special! Twice a year, we host exciting, learning-based competitions where participants can win prizes like a trip to Meltwater Summit in NYC and Lululemon gear.

This March, we’re launching Race to Summit, a global competition where you’ll step into the role of a Communications Manager, tackling real-world challenges in brand monitoring, crisis management, and report building. It’s a fun way to learn, compete, and win! 

Learn more here.

March Training Schedule:

EST Timezone (AM Sessions)/ CET (PM Sessions):

• Getting Started with Media Monitoring - March 11th 
• Getting Started with Media Monitoring- March 14th (Due to high demand, we’ve added a second session!)
• Monitoring a Brand Crisis- March 18th
• Building Brand and Campaign Reports - March 25th

Advanced Product Workshops:

• Advanced Boolean Search Techniques- March 13th
• Creating and Managing a Brand Ambassador Program- March 20th

Asia Pacific Timezone Friendly:

• Getting Started with Media Monitoring - March 12th
• Monitoring a Brand Crisis- March 19th
• Building Brand and Campaign Reports- March 25th
• Creating and Managing a Brand Ambassador Program- March 21st

Language-Specific Product Workshops:

• French: Join the French User Group
• Dutch: Join the Benelux User Group
• German: Join the DACH User Group
• Japanese: Join the Japanese User Group

Have Questions? Speak with Us Live!

Join our Open CSM Office Hours, where our Customer Success Managers (CSMs) are available to answer questions and provide live support. Attend as many sessions as you need!

• Americas: Register Here (Wednesdays at 12:00 PM EST)
• Australia: Register Here- (March 27th) 

Select the date and time on the Zoom registration page.

We’re excited to have you in the Meltwater community and can’t wait to help you get started! Let us know if you have any questions in the comments below.

See you in a session soon!