If you're new to our platform, this group is your go-to resource for getting started and feeling supported as you learn the ropes.
Here’s how we’re helping you hit the ground running:
Monthly Product Training Workshops
Our expert-led sessions are designed to help you build confidence and skills while learning alongside the Meltwater community.
New User Workshops
- Getting Started with Social Media Management (Engage) - April 8th
- Getting Started with Media Monitoring - April 10th
- Getting Started with Alerts, Digest Reports, and Monitors - April 17th
- Getting Started with Report Building - April 24th
New User Workshops - Asia Pacific Hours
- Getting Started with Media Monitoring - April 11th
- Getting Started with Alerts, Digest Reports, and Monitors - April 18th
- Getting Started with Report Building - April 25th
Advanced Product Workshops
- Explore Automation: Set, Relax, and Enjoy: Let Meltwater Work for You This Summer - April 9th
- Newsletters: Making the Transition to the New Newsletters Experience- April 15th
- Media Relations: Media Relation Product Team: Ask Me Anything - April 16th
- Klear: Influencer Discovery with Klear - (APAC Hours) April 30th
+Have+Questions?+Speak+with+Us+Live!">
Have Questions? Speak with Us Live!
Join our Open CSM Office Hours, where our Customer Success Managers (CSMs) are available to answer questions and provide live support. Attend as many sessions as you need!
Customer Success Office Hours (Americas):
- Open Q&A with a Dedicated Meltwater Rep - April 9th
- Open Q&A with a Dedicated Meltwater Rep - April 16th
- Open Q&A with a Dedicated Meltwater Rep - April 23rd
- Open Q&A with a Dedicated Meltwater Rep - April 30th
Customer Success Office Hours (Europe):
Customer Success Office Hours (Asia Pacific):
- Open Q&A with a Dedicated Meltwater Rep- April 10th
Workshop Recordings
If you’re looking for a past workshop, don’t forget about our on-demand training hub: the Video Vault. With over 60 product workshops, you’ll find sessions on everything from advanced Boolean searches to influencer management!
Video Vault
We’re excited to have you in the Meltwater community and can’t wait to help you get started! 
Let us know if you have any questions in the comments below.
See you in a session soon!