Meltwater Summit

The Summit Bingo card asks us to post a Summit takeaway. Here are a few.Monday’s workshops fixed outdated Boolean searches and showed me what AI can do to fix my old searches and build new ones. Amazing. Tuesday morning’s Meltwater Keynote showed me a bit of what GenAI and the Monitor Trend Centre can do: measure visibility across LLMs and suggest recommended actions, and insights into what I didn’t know what I was looking for. And, OMG, Mira can produce decks and shareable dashboards SO quickly. Mind. Blown. Gwenyth said ALL her mistakes came from not saying what needed to be said at the time. She was talking about performance management, but the advice is pretty solid generally. Her parting advice was to know the values of your brand, and yourself. Ask yourself - what do people who love me love me for? What are your takeaways?

As a first-time attendee, I’m having a great experience interacting with the product support team and the different vendors. Looking for ways to optimize my experience and demonstrate value added to my senior management. 

So excited to be here & network with all of you! 

Will there be an app during Meltwater Summit again this year?

Workshop TopicThis workshop focuses on how organizations can use audience‑analysis frameworks—grounded in motivations, behaviors, and generational patterns—to better interpret media and conversation data. Drawing from research on how different audience segments learn, engage, and form affinities, we’ll explore how these signals surface in media environments and how monitoring platforms can turn them into meaningful organizational insight.Why This Topic MattersToday’s audiences expect tailored communication, credible narratives, and content that meets them where they are. Audience‑analysis research shows that motivations and behaviors shift across age groups and career stages, influencing what people respond to, how they consume information, and what drives their decisions. These same dynamics appear in social, news, and online conversations—making media‑monitoring data a powerful lens into emerging needs and sentiment.Attendees will learn how to:Identify key audience segments using mot

The Topic: How does a MarCom team of just two full-time employees manage the reputation of a national "living laboratory" spanning 29 states? At The Ray, we’ve approached our communications like a startup: building the plane while flying it. This session details how we "manufactured" a professional comms structure from the ground up by using Meltwater as a strategic force multiplier. I’ll share our framework for establishing a foundational engine that automates daily content sourcing and brand analytics, allowing a lean nonprofit to support a massive ecosystem of industry stakeholders and state DOT partners simultaneously.Why this topic matters and what attendees will walk away with: Whether you are a nonprofit or a corporate startup, the challenge is the same: you have to look and act like a global giant before you have the headcount to match. This workshop offers a "behind-the-scenes" look at high-efficiency comms engineering, proving that a small team can use their data as a strateg

Workshop topicThis workshop is a practical, results-driven walkthrough of how I used Meltwater as an all-in-one system for: Brand monitoring best practices (mentions, trends, and conversation shifts) Behavioral analytics (dashboards that show what’s working and why) Social scheduling at scale (consistency without burnout) Translating Meltwater insights into content decisions that drive measurable growth This session is designed for social teams who already have Meltwater access but want to move beyond basic usage into repeatable, strategic workflows. This workshop aligns with Meltwater Summit themes around brand monitoring best practices, behavioral analytics, and trends in social insights.Why this topic matters + attendee takeawaysMany organizations invest in tools like Meltwater but don’t have a clear system for turning data into action. This workshop shows exactly how to set up Meltwater so it supports a full workflow: listen → plan → publish → measure.Attendees will walk away

Most insights professionals use Meltwater to track what people say about their brands. But the real innovation gold lies in understanding what consumers struggle with - the gaps, conflicts, workarounds, and friction points they experience daily.This workshop shows you how to shift from reactive brand monitoring to proactive innovation discovery. Instead of waiting for consumers to mention your brand, you'll learn to identify the friction points they experience that your brand can resolve.What You'll Walk Away With:A proven framework for identifying consumer friction points that become innovation springboards The exact Mira AI prompts I use to analyze broad social conversations for market gaps Live demonstration of finding real innovation opportunities in real-time Methodology to transform social listening from reporting tool to strategic wayfinderThe transformation: Walk in as someone who tracks brand mentions. Walk out as someone who spots market opportunities before they become obvio

Workshop topicThis workshop is about a simple shift. Most organizations collect media intelligence. Very few act on it fast enough.The session shows how Meltwater automation, connected to tools like Microsoft Teams, can push the right information to the right people the moment it matters. No dashboards. No extra platforms. Just intelligence where work already happens.Why this topic matters and what attendees will walk away withMedia intelligence often stops at awareness. This workshop focuses on what happens next.Attendees will leave with:• Practical ideas to automate alerts and insights• Real examples of Meltwater inside Teams workflows• A clearer way to reduce delays and internal noise• A new perspective on using Meltwater beyond reportingEverything shared comes from real operational use, not theory.Short introduction about the workshop leadI work at a Québec-based organization whose operations are limited to the province of Québec, yet we are widely recognized as the largest multi-s

Workshop Overview (30 minutes)For many years, Midwest Food Bank was focused on doing the work in front of us, serving families facing hunger and responding when communities needed help. While the work was growing, we weren’t always sharing those stories beyond our closest partners.Like many mission-driven organizations, our priority was service, not visibility. Over time, we learned that sharing our story more consistently could help others understand the need, join the work, and support the mission in new ways.This workshop is designed for organizations just beginning to explore earned media and measurement. We’ll share what we learned along the way, starting small, using simple tools, and gradually becoming more intentional about how we track and understand our media efforts with the help of Meltwater.What Attendees Will LearnAttendees will leave with practical starting points, including: How we began using press releases as a way to share updates about the work How we started trac

I’d love to host a session focused on how brands can clearly define what they want to be known for and then actively track, defend and grow that authority over time using Meltwater.I’m a senior marketing and PR strategist who has spent years helping organizations move beyond “more coverage” toward strategic, intentional visibility. In my work across agency and in-house roles, Meltwater has been a core tool I use to connect brand positioning, competitive intelligence, media outreach and real-time response in one cohesive strategy.This session will walk through a practical framework I use with clients to: Identify the top three areas they want to own or lead Understand which competitors are competing for the same attention Translate those pillars into keyword-driven monitoring and reporting Proactively place stories that support those pillars and react quickly when target conversations break Track progress quarter over quarter to measure true ownership and know when to pivot We’l

Description: This workshop focuses on one of the most common challenges faced in large organizations: having hundreds of people representing a brand on social media without any formal training. Drawing directly from experience leading internal seminars for non-social professionals, this session explores how social listening and data are used to reinforce consistency and brand credibility through tone, messaging, trends and audience perception. Rather than assuming your team already understands social strategy, this workshop shows you how to meet people where they are. Learn how to teach brand voice, tone and platform expectations in a way that is accessible and aligned with organizational goals and expectations. Maximize your use of social listening to reinforce what consistency looks like in daily practice. Why this topic matters & what attendees will walk away with: When many people are responsible for posting on behalf of a brand, inconsistency often stems from a lack of shared

Workshop DescriptionIn this unique perspective from a Canadian utility, this social media expert will share how we use Meltwater’s AI Mira Studio and Social Listening to stay ahead of a potential crisis. This includes discovering the crises early and quickly, how to use social listening to navigate throughout a crisis, and how to optimize responses and content during and after a crisis. Why this matters?We’ve been able to use Mira Studio to look into potential crises within a few minutes and utilize Mira AI Summary to our advantage. Whether we’re looking at chatter at a small community level or a wide scale, province level issue, we provide a unique perspective on how to navigate and discover issues. Canadian publications and social discussions tend to have a smaller reach than US counterparts, and finding a crisis can be challenging until it gets larger. This approach allows us to zero in on issues quicker that can otherwise be missed. About MeMy name is Harpreet Monteverde and I’ve w

Topic: We’ve been using Meltwater as our new way showcase the business value of PR and media investment to senior executives in a way that’s fast, visual, and easy to understand. Those executives can, in turn, share this up to other executives or board members – justifying the spend with our agency.Instead of traditional earned media reporting, our agency now uses Meltwater Mira to connect coverage and social performance to outcomes leadership actually cares about is a way that is easy to digest and that immediately showcases value.Specifically, we use:• Share of Voice ranking as a core metric to show how a brand is moving up (or down) against competitors over time.• Sentiment analysis to demonstrate reputation impact, not just volume. This also allows us to get ahead of any negative sentiment, while showcasing positive sentiment as a proof point that consumers value what we are showcasing.• Estimated reach and engagement across social platforms (X, Reddit, Instagram, Facebook) to show

Topic:How to transform media measurement from backward-looking reporting into forward-looking strategic intelligence. This workshop introduces practical frameworks from my forthcoming book Reputation Intelligence - including the Media Reputation Score (MRS), Persona-Based Insights, and the SIGNAL methodology - to help practitioners deliver insights that executives actually act on.Why this matters / What attendees will walk away with:Communications teams are drowning in data but starving for insight. We produce dashboards filled with mentions, reach, and sentiment - yet the reports get filed, not acted on. And now AI is automating the very metrics we've built careers around.Attendees will leave with:The "So What Test" - a filter ensuring every signal answers: What's changing? Why does it matter? What should we do? A Persona-Based Insights approach to build measurement around executive decision-makers, not data availability The SIGNAL framework for structuring insights that drive action

We’ve all been there. A colleague sends you a negative article, a tweet, or a Reddit post about your brand that has the potential to cause chaos. Despite having brand searches and alerts set up, you’ve never seen it before. How can you more effectively use Meltwater to stay on top of a content landscape that moves by the millisecond?This workshop breaks down how to develop real-time, always-on crisis monitoring for complex, global organizations. More importantly, we’ll walk through how to effectively collaborate with stakeholders across your company to build a media monitoring feedback loop — enhancing your ability to spot a potential spark before it becomes an inferno and move through crisis faster.What attendees will learnHow to build ongoing Meltwater monitoring for potential crises most relevant to their brand How to develop more effective brand searches that take into account local language, cultural differences, and how people actually talk about your brand How to mitigate the im

This workshop explores how communications leaders can identify, shape, and secure earned media opportunities in a world where visibility depends not only on traditional SEO but also on how AI systems interpret and elevate our organizations. I’ll walk attendees through how I use Meltwater to monitor emerging narratives, uncover high‑value media moments, and strategically position Ultimate Medical Academy in conversations that influence both human audiences and algorithmic ones. With 2026 being the Year of the Fire Horse, a year symbolizing boldness, decisive action, and fearless communication, this session will focus on how to bring that same energy to your media strategy.This topic matters because the communications landscape has never been louder or more competitive. AI‑driven discovery is reshaping how stories spread, how reputations are formed, and how organizations are ranked, summarized, and surfaced. Attendees will leave with a clear framework for spotting earned media opportunit

Title: Summit Workshop Idea – “Turning Crisis into Opportunity: Lessons from Association Communications and Supporting Police Unions”Description:Workshop Topic:This workshop explores the critical lessons learned from managing crisis communications and day-to-day messaging for associations and police unions across Ontario, Canada. We’ll demonstrate how integrating Meltwater’s listening and monitoring tools elevates member value, strengthens proactive reputation management, and keeps organizations ahead of emerging issues.Why This Topic Matters:In today’s fast-paced media landscape, public sector associations—especially police unions—face scrutiny, misinformation, and rapidly evolving crises. Effective communication is not only about managing the moment, but building trust and value for members every day. Attendees will discover actionable best practices for:Navigating complex crises with confidence and transparency Leveraging data-driven insights to inform strategy and messaging Using M

We’ve all been in a situation where a client continues to get left behind in some of the more trending, topical discussions taking place across their market. As an agency partner, the first question is why? Yes, some may have more budget and resources, but more often than not it is because of consistent focus. And the answer can be found in the data.One of the benefits of the Meltwater platform is that you can design your dashboard in a way that makes the connection between brands and topics. It starts with knowing what your brand wants to be connected with - can it be a prospective partner? M&A target? Vertical? Topical market discussions?  Through Meltwater you can pinpoint exactly where you’re competition is succeeding and begin the analysis phase. This allows you to make grounded recommendations based on data which will allow you to begin the engagement phase with those covering your competition. Being able to show how others are consistently staying focused on certain topics o