Before sending out a press release directly through the Meltwater platform you will need to set up an approved sender within your account.
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Select the Account drop-down in the left-hand navigation bar
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Select Approved Senders
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Click New Email Account in the top right-hand corner (if you do not see this, check your user settings to make sure you are set up as an administrator)
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Enter Sender details
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Click Next
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In Step 2 of the workflow, you'll now see the required email domain verification details.
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Use the copy button to quickly share this information via an external link with your IT team for seamless DNS updates.
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Navigate to your email inbox
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Open the email we sent you titled Confirm your email address from approvedsender@returnpath.mediaoutreach.meltwater.com
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Click Confirm Email to verify ownership of the email address you provided
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Once we have processed the information, you’ll be ready to send emails via Meltwater
Approved Sender Best Practices
Use your business email address to ensure that your target audience has context about who’s sending them information. We therefore strongly advise against using a private email domain (e.g. jane.doe@gmail.com) or using a general company email address (e.g. press@companyname.com)
Learn more about Adding an Approved Sender & Defining Email Delivery Settings in Media Relations.
