Where do I connect social channels for social monitoring?

Facebook, Instagram, and X require that you connect a profile to gain access to the public content made available through the API. To do so, follow these steps:

1. Go to Account drop-down in the left-hand navigation bar

2. Click Social connections

3. Ensure you are on the Monitored Connections tab at the top of your screen

4. Navigate to the account you want to connect

5. Click Add account

6. A pop-up will appear that will prompt you to login to your account. Once logged into your account, the pop-up will disappear and you will have successfully connected your account

Learn more about Connecting your Facebook, Instagram, and X to the Meltwater Platform.