Happy New Year and welcome to Meltwater! If you're new to our platform, this group is your go-to resource for getting started and feeling supported as you learn the ropes.

Here’s how we’re helping you hit the ground running:
 

Monthly Product Training Workshops

Join our expert-led training sessions designed to help you learn and grow alongside the Meltwater community.

Explore is your main application in the Meltwater Platform for building media searches that fuel your alerts, monitors, dashboards, and reports. To help you master it, we’ve got you covered with these foundational sessions:

Eastern Timezone (AM Sessions):

• Getting Started with Media Monitoring - Jan 16th
• Getting Started with Alerts, Monitors & Daily Digests - Jan 23rd
• Getting Started with Report Building - Jan 27th

Asia Pacific Timezone Friendly:

• Utilizing Meltwater AI as Your New Team Member- Jan 30th

Localized Training:

• French: Fondements du suivi des médias - Jan 28th
• Dutch: Aan de slag met mediamonitoring- Jan 16th
  
   

Need Help?

Got stuck or have questions? Join our Open CSM Office Hours!

Bring your questions, and our Customer Success Managers (CSMs) will be happy to help. You’re welcome to attend as many sessions as you need.

• CSM Office Hours -January 15
• CSM Office Hours -January 22
• CSM Office Hours -January 29

Select the date and time on the Zoom registration page.
 

Ready for More?

If you’re ready to dive into advanced workshops or learn from customer experts, don’t miss our Advanced Workshops post:

Let us know how we can support you. We’re excited to have you on board and look forward to seeing you in the community!